Related papers: From Intents to Conversations: Generating Intent-D…
Large language models (LLMs) have achieved remarkable performance in various natural language processing tasks, especially in dialogue systems. However, LLM may also pose security and moral threats, especially in multi round conversations…
Effective conversational search demands a deep understanding of user intent across multiple dialogue turns. Users frequently use abbreviations and shift topics in the middle of conversations, posing challenges for conventional retrievers.…
Intent, a critical cognitive notion and mental state, is ubiquitous in human communication and problem-solving. Accurately understanding the underlying intent behind questions is imperative to reasoning towards correct answers. However,…
Task oriented Dialogue Systems generally employ intent detection systems in order to map user queries to a set of pre-defined intents. However, user queries appearing in natural language can be easily ambiguous and hence such a direct…
Modeling human conversations is the essence for building satisfying chat-bots with multi-turn dialog ability. Conversation modeling will notably benefit from domain knowledge since the relationships between sentences can be clarified due to…
Large language models (LLMs) solve problems more accurately and interpretably when instructed to work out the answer step by step using a ``chain-of-thought'' (CoT) prompt. One can also improve LLMs' performance on a specific task by…
Dialogue policies play a crucial role in developing task-oriented dialogue systems, yet their development and maintenance are challenging and typically require substantial effort from experts in dialogue modeling. While in many situations,…
Unlike traditional cascaded pipelines, end-to-end (E2E) spoken dialogue systems preserve full differentiability and capture non-phonemic information, making them well-suited for modeling spoken interactions. However, existing E2E approaches…
The increasing proliferation of IoT devices and AI applications has created a demand for scalable and efficient computing solutions, particularly for applications requiring real-time processing. The compute continuum integrates edge and…
For companies with customer service, mapping intents inside their conversational data is crucial in building applications based on natural language understanding (NLU). Nevertheless, there is no established automated technique to gather the…
Goal-oriented dialog systems enable users to complete specific goals like requesting information about a movie or booking a ticket. Typically the dialog system pipeline contains multiple ML models, including natural language understanding,…
Target-guided response generation enables dialogue systems to smoothly transition a conversation from a dialogue context toward a target sentence. Such control is useful for designing dialogue systems that direct a conversation toward…
The focus of this work is to investigate unsupervised approaches to overcome quintessential challenges in designing task-oriented dialog schema: assigning intent labels to each dialog turn (intent clustering) and generating a set of intents…
Understanding user intents from UI interaction trajectories remains a challenging, yet crucial, frontier in intelligent agent development. While massive, datacenter-based, multi-modal large language models (MLLMs) possess greater capacity…
In the era of conversational AI, generating accurate and contextually appropriate service responses remains a critical challenge. A central question remains: Is explicit intent recognition a prerequisite for generating high-quality service…
Multi-turn dialogue is the predominant form of interaction with large language models (LLMs). While LLM routing is effective in single-turn settings, existing methods fail to maximize cumulative performance in multi-turn dialogue due to…
Automating data generation with Large Language Models (LLMs) has become increasingly popular. In this work, we investigate the feasibility and effectiveness of LLM-based data generation in the challenging setting of source-grounded…
Intent detection is an essential component of task oriented dialogue systems. Over the years, extensive research has been conducted resulting in many state of the art models directed towards resolving user's intents in dialogue. A variety…
Existing task-oriented chatbots heavily rely on spoken language understanding (SLU) systems to determine a user's utterance's intent and other key information for fulfilling specific tasks. In real-life applications, it is crucial to…
Conversational search enables multi-turn interactions between users and systems to fulfill users' complex information needs. During this interaction, the system should understand the users' search intent within the conversational context…