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Automatically evaluating text-based, non-task-oriented dialogue systems (i.e., `chatbots') remains an open problem. Previous approaches have suffered challenges ranging from poor correlation with human judgment to poor generalization and…

Computation and Language · Computer Science 2021-04-14 Ian Berlot-Attwell , Frank Rudzicz

Tool-Augmented Language Models (TALMs) leverage external APIs to answer user queries across various domains. However, existing benchmark datasets for TALM research often feature simplistic dialogues that do not reflect real-world scenarios,…

Computation and Language · Computer Science 2025-03-04 Jeonghoon Shim , Gyuhyeon Seo , Cheongsu Lim , Yohan Jo

This review gives an extensive overview of evaluation methods for task-oriented dialogue systems, paying special attention to practical applications of dialogue systems, for example for customer service. The review (1) provides an overview…

Computation and Language · Computer Science 2024-04-09 Anouck Braggaar , Christine Liebrecht , Emiel van Miltenburg , Emiel Krahmer

Enhancing large language models (LLMs) with real-time APIs can help generate more accurate and up-to-date responses. However, evaluating the function calling abilities of LLMs in real-world scenarios remains under-explored due to the…

Computation and Language · Computer Science 2025-01-20 Lucen Zhong , Zhengxiao Du , Xiaohan Zhang , Haiyi Hu , Jie Tang

Self-attentional models are a new paradigm for sequence modelling tasks which differ from common sequence modelling methods, such as recurrence-based and convolution-based sequence learning, in the way that their architecture is only based…

Computation and Language · Computer Science 2019-09-13 Mansour Saffar Mehrjardi , Amine Trabelsi , Osmar R. Zaiane

There is a multitude of novel generative models for open-domain conversational systems; however, there is no systematic evaluation of different systems. Systematic comparisons require consistency in experimental design, evaluation sets,…

Computation and Language · Computer Science 2020-10-27 Seolhwa Lee , Heuiseok Lim , João Sedoc

Existing benchmarks for tool-augmented language models (TaLMs) lack fine-grained control over task difficulty and remain vulnerable to data contamination. We present FuncBenchGen, a unified, contamination-free framework that evaluates TaLMs…

Computation and Language · Computer Science 2026-02-10 Seiji Maekawa , Jackson Hassell , Pouya Pezeshkpour , Tom Mitchell , Estevam Hruschka

Instruction-based speech processing is becoming popular. Studies show that training with multiple tasks boosts performance, but collecting diverse, large-scale tasks and datasets is expensive. Thus, it is highly desirable to design a…

Computation and Language · Computer Science 2024-08-27 Chien-yu Huang , Min-Han Shih , Ke-Han Lu , Chi-Yuan Hsiao , Hung-yi Lee

Large Language Models (LLMs) demonstrate superior performance in generative scenarios and have attracted widespread attention. Among them, stylized dialogue generation is essential in the context of LLMs for building intelligent and…

Computation and Language · Computer Science 2024-03-19 Jinpeng Li , Zekai Zhang , Quan Tu , Xin Cheng , Dongyan Zhao , Rui Yan

Natural language generators for task-oriented dialog should be able to vary the style of the output utterance while still effectively realizing the system dialog actions and their associated semantics. While the use of neural generation for…

Computation and Language · Computer Science 2018-09-06 Shereen Oraby , Lena Reed , Sharath TS , Shubhangi Tandon , Marilyn Walker

Although pre-trained sequence-to-sequence models have achieved great success in dialogue response generation, chatbots still suffer from generating inconsistent responses in real-world practice, especially in multi-turn settings. We argue…

Computation and Language · Computer Science 2022-03-08 Leyang Cui , Fandong Meng , Yijin Liu , Jie Zhou , Yue Zhang

Dialogue systems are usually categorized into two types, open-domain and task-oriented. The first one focuses on chatting with users and making them engage in the conversations, where selecting a proper topic to fit the dialogue context is…

Computation and Language · Computer Science 2022-04-25 Ssu Chiu , Maolin Li , Yen-Ting Lin , Yun-Nung Chen

In this technical report, we present TeleChat, a collection of large language models (LLMs) with parameters of 3 billion, 7 billion and 12 billion. It includes pretrained language models as well as fine-tuned chat models that is aligned…

As large language models (LLMs) advance, their inability to autonomously execute tasks by directly interacting with external tools remains a critical limitation. Traditional methods rely on inputting tool descriptions as context, which is…

Computation and Language · Computer Science 2025-04-01 Renxi Wang , Xudong Han , Lei Ji , Shu Wang , Timothy Baldwin , Haonan Li

Spoken Dialogue Models (SDMs) have advanced rapidly, yet their ability to sustain genuinely interactive multi-turn conversations remains underexplored, as most benchmarks focus on single-turn exchanges. We introduce Multi-Bench, the first…

Audio and Speech Processing · Electrical Eng. & Systems 2025-11-04 Yayue Deng , Guoqiang Hu , Haiyang Sun , Xiangyu Zhang , Haoyang Zhang , Fei Tian , Xuerui Yang , Gang Yu , Eng Siong Chng

Large Language Models (LLMs) have demonstrated significant potential in decision-making and reasoning, particularly when integrated with various tools to effectively solve complex problems. However, existing benchmarks for evaluating LLMs'…

Recent advancements in instruction-tuning datasets have predominantly focused on specific tasks like mathematical or logical reasoning. There has been a notable gap in data designed for aligning language models to maintain topic relevance…

Computation and Language · Computer Science 2024-06-24 Makesh Narsimhan Sreedhar , Traian Rebedea , Shaona Ghosh , Jiaqi Zeng , Christopher Parisien

Evaluating text generation capabilities of large language models (LLMs) is challenging, particularly for low-resource languages where methods for direct assessment are scarce. We propose MUG-Eval, a novel framework that evaluates LLMs'…

Computation and Language · Computer Science 2025-11-11 Seyoung Song , Seogyeong Jeong , Eunsu Kim , Jiho Jin , Dongkwan Kim , Jay Shin , Alice Oh

We introduce a benchmark for evaluating the role-playing capabilities of language models. Our approach leverages different language models to simulate users in dynamic, multi-turn conversations and assess the resulting dialogues. Our…

Computation and Language · Computer Science 2025-04-10 Ilya Gusev

Spoken dialogue modeling poses challenges beyond text-based language modeling, requiring real-time interaction, turn-taking, and backchanneling. While most Spoken Dialogue Models (SDMs) operate in half-duplex mode-processing one turn at a…

Computation and Language · Computer Science 2025-08-19 Guan-Ting Lin , Jiachen Lian , Tingle Li , Qirui Wang , Gopala Anumanchipalli , Alexander H. Liu , Hung-yi Lee