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Effective conversation requires common ground: a shared understanding between the participants. Common ground, however, does not emerge spontaneously in conversation. Speakers and listeners work together to both identify and construct a…
Human communication is motivated: people speak, write, and create content with a particular communicative intent in mind. As a result, information that large language models (LLMs) and AI agents process is inherently framed by humans'…
Large language models (LLMs) are increasingly used as conversational partners for learning, yet the interactional dynamics supporting users' learning and engagement are understudied. We analyze the linguistic and interactional features from…
Large language models (LLMs) often need to balance their internal parametric knowledge with external information, such as user beliefs and content from retrieved documents, in real-world scenarios like RAG or chat-based systems. A model's…
Polite speech poses a fundamental alignment challenge for large language models (LLMs). Humans deploy a rich repertoire of linguistic strategies to balance informational and social goals -- from positive approaches that build rapport…
Accurately simulating the decisions of a specific individual remains challenging for large language models (LLMs), partly because persona information is often provided as static descriptions that miss the values, experiences, and contextual…
Using Large Language Models (LLMs) to simulate user opinions has received growing attention. Yet LLMs, especially trained with reinforcement learning from human feedback (RLHF), are known to exhibit biases toward dominant viewpoints,…
Traditional methods for eliciting people's opinions face a trade-off between depth and scale: structured surveys enable large-scale data collection but limit respondents' ability to voice their opinions in their own words, while…
Large language models (LLMs) are increasingly used in social science simulations. While their performance on reasoning and optimization tasks has been extensively evaluated, less attention has been paid to their ability to simulate human…
Large language models (LLMs) are increasingly used as proxies for human judgment in computational social science, yet their ability to reproduce patterns of susceptibility to misinformation remains unclear. We test whether LLM-simulated…
Large language models have demonstrated impressive retrieval-augmented capabilities. However, a crucial area remains underexplored: their ability to appropriately adapt responses to the certainty of the retrieved information. It is a…
Large Language Models (LLMs) excel at producing broadly relevant text, but this generality becomes a limitation when user-specific preferences are required, such as recommending restaurants or planning travel. In these scenarios, users…
As Large Language Models (LLMs) are increasingly deployed in customer-facing applications, a critical yet underexplored question is how users communicate differently with LLM chatbots compared to human agent. In this study, we present…
Communication among humans relies on conversational grounding, allowing interlocutors to reach mutual understanding even when they do not have perfect knowledge and must resolve discrepancies in each other's beliefs. This paper investigates…
In day-to-day communication, people often approximate the truth - for example, rounding the time or omitting details - in order to be maximally helpful to the listener. How do large language models (LLMs) handle such nuanced trade-offs? To…
Large language models (LLMs) are excellent at maintaining high-level, convincing dialogue, but it remains unclear whether their persuasive success reflects genuine understanding of the discourse. We examine this question through informal…
Large Language Models (LLMs) are widely used as conversational agents, exploiting their capabilities in various sectors such as education, law, medicine, and more. However, LLMs are often subjected to context-shifting behaviour, resulting…
Large Language Models (LLMs) have shown remarkable promise in communicating with humans. Their potential use as artificial partners with humans in sociological experiments involving conversation is an exciting prospect. But how viable is…
In this paper, we investigate the use of large language models (LLMs) like ChatGPT for document-grounded response generation in the context of information-seeking dialogues. For evaluation, we use the MultiDoc2Dial corpus of task-oriented…
Recent Large Language Models (LLMs) have shown remarkable capabilities in mimicking fictional characters or real humans in conversational settings. However, the realism and consistency of these responses can be further enhanced by providing…