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When an algorithm provides risk assessments, we typically think of them as helpful inputs to human decisions, such as when risk scores are presented to judges or doctors. However, a decision-maker may react not only to the information…
Machine Learning (ML) algorithms are used to train computers to perform a variety of complex tasks and improve with experience. Computers learn how to recognize patterns, make unintended decisions, or react to a dynamic environment. Certain…
The integration of users and experts in machine learning is a widely studied topic in artificial intelligence literature. Similarly, human-computer interaction research extensively explores the factors that influence the acceptance of AI as…
Automated verbal deception detection using methods from Artificial Intelligence (AI) has been shown to outperform humans in disentangling lies from truths. Research suggests that transparency and interpretability of computational methods…
Artificial Intelligence (AI) increasingly shows its potential to outperform predicate logic algorithms and human control alike. In automatically deriving a system model, AI algorithms learn relations in data that are not detectable for…
Prior research in psychology has found that people's decisions are often inconsistent. An individual's decisions vary across time, and decisions vary even more across people. Inconsistencies have been identified not only in subjective…
Large language models (LLMs) are revolutionizing every aspect of society. They are increasingly used in problem-solving tasks to substitute human assessment and reasoning. LLMs are trained on what humans write and are thus exposed to human…
Recent work has shown the potential benefit of selective prediction systems that can learn to defer to a human when the predictions of the AI are unreliable, particularly to improve the reliability of AI systems in high-stakes applications…
An increasingly common use case for machine learning models is augmenting the abilities of human decision makers. For classification tasks where neither the human or model are perfectly accurate, a key step in obtaining high performance is…
Recent engineering developments in specialised computational hardware, data-acquisition and storage technology have seen the emergence of Machine Learning (ML) as a powerful form of data analysis with widespread applicability beyond its…
People's decision-making abilities often fail to improve or may even erode when they rely on AI for decision-support, even when the AI provides informative explanations. We argue this is partly because people intuitively seek contrastive…
An implicit expectation of asking users to rate agents, such as an AI decision-aid, is that they will use only relevant information -- ask them about an agent's benevolence, and they should consider whether or not it was kind. Behavioral…
Large Language Models (LLMs) are transforming human decision-making by acting as cognitive collaborators. Yet, this promise comes with a paradox: while LLMs can improve accuracy, they may also erode independent reasoning, promote…
AI leaders and companies have much to offer to AI/ML practitioners to support them in addressing and mitigating biases in the AI/ML systems they develop. AI/ML practitioners need to receive the necessary resources and support from experts…
Recommender systems present a customized list of items based upon user or item characteristics with the objective of reducing a large number of possible choices to a smaller ranked set most likely to appeal to the user. A variety of…
What makes a task relatively more or less difficult for a machine compared to a human? Much AI/ML research has focused on expanding the range of tasks that machines can do, with a focus on whether machines can beat humans. Allowing for…
Machine learning algorithms are now frequently used in sensitive contexts that substantially affect the course of human lives, such as credit lending or criminal justice. This is driven by the idea that `objective' machines base their…
Machine Learning (ML) and its applications have been transforming our lives but it is also creating issues related to the development of fair, accountable, transparent, and ethical Artificial Intelligence. As the ML models are not fully…
Algorithms learned from data are increasingly used for deciding many aspects in our life: from movies we see, to prices we pay, or medicine we get. Yet there is growing evidence that decision making by inappropriately trained algorithms may…
Decisions such as which movie to watch next, which song to listen to, or which product to buy online, are increasingly influenced by recommender systems and user models that incorporate information on users' past behaviours, preferences,…