Related papers: Towards Automatic Evaluation of Task-Oriented Dial…
Goal oriented dialogue systems were originally designed as a natural language interface to a fixed data-set of entities that users might inquire about, further described by domain, slots, and values. As we move towards adaptable dialogue…
While communicating with a user, a task-oriented dialogue system has to track the user's needs at each turn according to the conversation history. This process called dialogue state tracking (DST) is crucial because it directly informs the…
Conversational Aspect-based Sentiment Quadruple Analysis (DiaASQ) needs to capture the complex interrelationships in multiple rounds of dialogues. Existing methods usually employ simple Graph Convolutional Networks (GCN), which introduce…
Practical dialog systems need to deal with various knowledge sources, noisy user expressions, and the shortage of annotated data. To better solve the above problems, we propose CGoDial, new challenging and comprehensive Chinese benchmark…
Dialogue data in real scenarios tend to be sparsely available, rendering data-starved end-to-end dialogue systems trained inadequately. We discover that data utilization efficiency in low-resource scenarios can be enhanced by mining…
The DIAlogue MOdel Learning Environment supports an engineering-oriented approach towards dialogue modelling for a spoken-language interface. Major steps towards dialogue models is to know about the basic units that are used to construct a…
A significant barrier to progress in data-driven approaches to building dialog systems is the lack of high quality, goal-oriented conversational data. To help satisfy this elementary requirement, we introduce the initial release of the…
Target-Oriented Dialogue (TOD) remains a significant challenge in the LLM era, where strategic dialogue planning is crucial for directing conversations toward specific targets. However, existing dialogue planning methods generate dialogue…
Task-oriented dialogue (ToD) systems are designed to help users achieve specific goals through natural language interaction. While recent advances in large language models (LLMs) have significantly improved linguistic fluency and contextual…
In this work, we study dialogue scenarios that start from chit-chat but eventually switch to task-related services, and investigate how a unified dialogue model, which can engage in both chit-chat and task-oriented dialogues, takes the…
We first propose a new task named Dialogue Description (Dial2Desc). Unlike other existing dialogue summarization tasks such as meeting summarization, we do not maintain the natural flow of a conversation but describe an object or an action…
Recent technological advances have made it possible to build real-time, interactive spoken dialogue systems for a wide variety of applications. However, when users do not respect the limitations of such systems, performance typically…
Existing pipelined task-oriented dialogue systems usually have difficulties adapting to unseen domains, whereas end-to-end systems are plagued by large-scale knowledge bases in practice. In this paper, we introduce a novel query-driven…
Task-oriented dialogue (TOD) systems enable users to achieve their goals through natural language interactions. Traditionally, these systems have relied on turn-level manually annotated metadata, such as dialogue states and policy…
Utilizing Large Language Models (LLMs) facilitates the creation of flexible and natural dialogues, a task that has been challenging with traditional rule-based dialogue systems. However, LLMs also have the potential to produce unexpected…
Currently, dialogue systems have achieved high performance in processing text-based communication. However, they have not yet effectively incorporated visual information, which poses a significant challenge. Furthermore, existing models…
Recently, the development of large language models (LLMs) has been significantly enhanced the question answering and dialogue generation, and makes them become increasingly popular in current practical scenarios. While unlike the general…
Traditionally, industry solutions for building a task-oriented dialog system have relied on helping dialog authors define rule-based dialog managers, represented as dialog flows. While dialog flows are intuitively interpretable and good for…
Improving user experience of a dialogue system often requires intensive developer effort to read conversation logs, run statistical analyses, and intuit the relative importance of system shortcomings. This paper presents a novel approach to…
We propose a novel preference alignment framework for improving spoken dialogue models on real-time conversations from user interactions. Current preference learning methods primarily focus on text-based language models, and are not…