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Artificial intelligence chatbots have achieved unprecedented adoption, with millions now using these systems for emotional support and companionship in contexts of widespread social isolation and capacity-constrained mental health services.…
Mental health problems are on the rise globally and strain national health systems worldwide. Mental disorders are closely associated with fear of stigma, structural barriers such as financial burden, and lack of available services and…
This position paper discusses the negative effects of excessive smartphone usage on mental health and well-being. Despite efforts to limit smartphone usage, users become desensitized to reminders and limitations. The paper proposes the use…
Interactive AI systems, such as recommendation engines and virtual assistants, commonly use static user profiles and predefined rules to personalize interactions. However, these methods often fail to capture the dynamic nature of user…
With the progressive digitalisation of a majority of services to communities and individuals, humankind is facing new challenges. While energy sources are rapidly dwindling and rigorous choices have to be made to ensure the sustainability…
With the heightened digitization of the workplace, alongside the rise of remote and hybrid work prompted by the pandemic, there is growing corporate interest in using passive sensing technologies for workplace wellbeing. Existing research…
The global mental health crisis is a pressing concern, with college students particularly vulnerable to rising mental health disorders. The widespread use of smartphones among young adults, while offering numerous benefits, has also been…
Mental well-being technologies possess many qualities that give them the potential to help people receive assessment and treatment who may otherwise not receive help due to fear of stigma or lack of resources. The combination of advances in…
As people increasingly seek emotional support and companionship from AI chatbots, understanding how such interactions impact mental well-being becomes critical. We conducted a four-week randomized controlled experiment (n=981, >300k…
The impact of digital device use on health and well-being is a pressing question to which individuals, families, schools, policy makers, legislators, and digital designers are all demanding answers. However, the scientific literature on…
The quality of social interaction is crucial for psychological and physiological health. Previous research shows that smartphones can negatively impact face-to-face social interactions. Many HCI studies have addressed this by limiting…
As stories of human-AI interactions continue to be highlighted in the news and research platforms, the challenges are becoming more pronounced, including potential risks of overreliance, cognitive offloading, social and emotional…
This study investigates the meta-issues surrounding social media, which, while theoretically designed to enhance social interactions and improve our social lives by facilitating the sharing of personal experiences and life events, often…
While human beings have a right to digital experiences that support, rather than diminish, their psychological wellbeing, technology designers lack research-based practices for ensuring psychological needs are met. To help address this gap,…
The recent growth of digital interventions for mental well-being prompts a call-to-arms to explore the delivery of personalised recommendations from a user's perspective. In a randomised placebo study with a two-way factorial design, we…
The psychological costs of the attention economy are often considered through the binary of harmful design and healthy use, with digital well-being chiefly characterised as a matter of personal responsibility. This article adopts an…
With the growing popularity of intelligent assistants (IAs), evaluating IA quality becomes an increasingly active field of research. This paper identifies and quantifies the feedback effect, a novel component in IA-user interactions: how…
The rapid integration of digital technology into daily life has prompted sustained concern regarding its impact on human cognition. This integrative review synthesizes documented risks and negative associations across more than 500…
Studies show that interactions with an AI system fosters trust in human users towards AI. An often overlooked element of such interaction dynamics is the (sense of) urgency when the human user is prompted by an AI agent, e.g., for advice or…
AI-powered companion chatbots (AICCs) such as Replika are increasingly popular, offering empathetic interactions, yet their psychosocial impacts remain unclear. We examined how engaging with AICCs shaped wellbeing and how users perceived…