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Related papers: An Empirical Examination of the Evaluative AI Fram…

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This paper presents a hypothesis-driven approach to improve AI-supported decision-making that is based on the Evaluative AI paradigm - a conceptual framework that proposes providing users with evidence for or against a given hypothesis. We…

Artificial Intelligence · Computer Science 2025-08-28 Thao Le , Tim Miller , Liz Sonenberg , Ronal Singh , H. Peter Soyer

In this paper, we argue for a paradigm shift from the current model of explainable artificial intelligence (XAI), which may be counter-productive to better human decision making. In early decision support systems, we assumed that we could…

Artificial Intelligence · Computer Science 2023-03-14 Tim Miller

The use of Artificial Intelligence (AI), or more generally data-driven algorithms, has become ubiquitous in today's society. Yet, in many cases and especially when stakes are high, humans still make final decisions. The critical question,…

Artificial Intelligence · Computer Science 2024-10-15 Eli Ben-Michael , D. James Greiner , Melody Huang , Kosuke Imai , Zhichao Jiang , Sooahn Shin

Regulatory frameworks for the use of AI are emerging. However, they trail behind the fast-evolving malicious AI technologies that can quickly cause lasting societal damage. In response, we introduce a pioneering Assistive AI framework…

As AI systems advance and integrate into society, well-designed and transparent evaluations are becoming essential tools in AI governance, informing decisions by providing evidence about system capabilities and risks. Yet there remains a…

Generative AI (GenAI) models have become vital across industries, yet current evaluation methods have not adapted to their widespread use. Traditional evaluations often rely on benchmarks and fixed datasets, frequently failing to reflect…

Conventional automated decision-support systems often prioritize predictive accuracy, overlooking the complexities of real-world settings where stakeholders' preferences may diverge or conflict. This can lead to outcomes that disadvantage…

Machine Learning · Computer Science 2025-11-25 Vittoria Vineis , Giuseppe Perelli , Gabriele Tolomei

In AI-assisted decision-making, humans often passively review AI's suggestion and decide whether to accept or reject it as a whole. In such a paradigm, humans are found to rarely trigger analytical thinking and face difficulties in…

Human-Computer Interaction · Computer Science 2025-03-13 Shuai Ma , Qiaoyi Chen , Xinru Wang , Chengbo Zheng , Zhenhui Peng , Ming Yin , Xiaojuan Ma

Behavioral scientists have classically documented aversion to algorithmic decision aids, from simple linear models to AI. Sentiment, however, is changing and possibly accelerating AI helper usage. AI assistance is, arguably, most valuable…

Artificial Intelligence · Computer Science 2023-07-28 Nikolos Gurney , John H. Miller , David V. Pynadath

In this paper, we develop the position that current frameworks for evaluating emotional intelligence (EI) in artificial intelligence (AI) systems need refinement because they do not adequately or comprehensively measure the various aspects…

Artificial Intelligence · Computer Science 2025-12-30 Max Parks , Kheli Atluru , Meera Vinod , Mike Kuniavsky , Jud Brewer , Sean White , Sarah Adler , Wendy Ju

Traditional recommender systems present a relatively static list of recommendations to a user where the feedback is typically limited to an accept/reject or a rating model. However, these simple modes of feedback may only provide limited…

Information Retrieval · Computer Science 2019-04-17 Oznur Alkan , Elizabeth M. Daly , Adi Botea

In this work, we empirically examine human-AI decision-making in the presence of explanations based on predicted outcomes. This type of explanation provides a human decision-maker with expected consequences for each decision alternative at…

Human-Computer Interaction · Computer Science 2022-08-31 Johannes Jakubik , Jakob Schöffer , Vincent Hoge , Michael Vössing , Niklas Kühl

The integration of Artificial Intelligence in the development of computer systems presents a new challenge: make intelligent systems explainable to humans. This is especially vital in the field of health and well-being, where transparency…

While the capabilities and utility of AI systems have advanced, rigorous norms for evaluating these systems have lagged. Grand claims, such as models achieving general reasoning capabilities, are supported with model performance on narrow…

While research on explainable AI (XAI) is booming and explanation techniques have proven promising in many application domains, standardised human-centred evaluation procedures are still missing. In addition, current evaluation procedures…

Human-Computer Interaction · Computer Science 2025-06-18 Ivania Donoso-Guzmán , Jeroen Ooge , Denis Parra , Katrien Verbert

As AI systems demonstrate increasingly strong predictive performance, their adoption has grown in numerous domains. However, in high-stakes domains such as criminal justice and healthcare, full automation is often not desirable due to…

Artificial Intelligence · Computer Science 2021-12-23 Vivian Lai , Chacha Chen , Q. Vera Liao , Alison Smith-Renner , Chenhao Tan

The HCI community commonly evaluates decision support systems based on whether they improve task performance or promote appropriate user reliance. In this work, we look beyond decision outcomes to examine the process through which users…

Human-Computer Interaction · Computer Science 2026-03-18 Michaela Benk , Tim Miller

This article unpacks the design choices behind longstanding and newly proposed computational frameworks aimed at finding common grounds across collective preferences and examines their potential future impacts, both technically and…

Computers and Society · Computer Science 2025-06-25 Manon Revel , Théophile Pénigaud

While a vast collection of explainable AI (XAI) algorithms have been developed in recent years, they are often criticized for significant gaps with how humans produce and consume explanations. As a result, current XAI techniques are often…

Artificial Intelligence · Computer Science 2023-08-08 Vivian Lai , Yiming Zhang , Chacha Chen , Q. Vera Liao , Chenhao Tan

Forensic examination of evidence like firearms and toolmarks, traditionally involves a visual and therefore subjective assessment of similarity of two questioned items. Statistical models are used to overcome this subjectivity and allow…

Human-Computer Interaction · Computer Science 2021-11-03 Ganesh Krishnan , Heike Hofmann
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