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For synergistic interactions between humans and artificial intelligence (AI) systems, AI outputs often need to be explainable to people. Explainable AI (XAI) systems are commonly tested in human user studies. However, whether XAI…

Human-Computer Interaction · Computer Science 2024-03-12 Uwe Peters , Mary Carman

Explainable AI (XAI) research has been booming, but the question "$\textbf{To whom}$ are we making AI explainable?" is yet to gain sufficient attention. Not much of XAI is comprehensible to non-AI experts, who nonetheless, are the primary…

Human-Computer Interaction · Computer Science 2021-12-03 Helen Jiang , Erwen Senge

Explanations have gained an increasing level of interest in the AI and Machine Learning (ML) communities in order to improve model transparency and allow users to form a mental model of a trained ML model. However, explanations can go…

Machine Learning · Computer Science 2022-10-11 Stefano Teso , Öznur Alkan , Wolfang Stammer , Elizabeth Daly

Despite the proliferation of explainable AI (XAI) methods, little is understood about end-users' explainability needs and behaviors around XAI explanations. To address this gap and contribute to understanding how explainability can support…

Human-Computer Interaction · Computer Science 2023-02-20 Sunnie S. Y. Kim , Elizabeth Anne Watkins , Olga Russakovsky , Ruth Fong , Andrés Monroy-Hernández

Large Language Models (LLMs) have shown remarkable potential in recommending everyday actions as personal AI assistants, while Explainable AI (XAI) techniques are being increasingly utilized to help users understand why a recommendation is…

Explainable AI (XAI) methods provide explanations of AI models, but our understanding of how they compare with human explanations remains limited. In image classification, we found that humans adopted more explorative attention strategies…

Human-Computer Interaction · Computer Science 2023-04-11 Ruoxi Qi , Yueyuan Zheng , Yi Yang , Caleb Chen Cao , Janet H. Hsiao

We explore potential benefits of incorporating Rhetorical Design into the design of Explainable Artificial Intelligence (XAI) systems. While XAI is traditionally framed around explaining individual predictions or overall system behavior,…

Human-Computer Interaction · Computer Science 2026-01-27 Houjiang Liu , Yiheng Su , Matthew Lease

Explanation is key to people having confidence in high-stakes AI systems. However, machine-learning-based systems -- which account for almost all current AI -- can't explain because they are usually black boxes. The explainable AI (XAI)…

Artificial Intelligence · Computer Science 2024-09-30 Sergei Nirenburg , Marjorie McShane , Kenneth W. Goodman , Sanjay Oruganti

Rejected job applicants seldom receive explanations from employers. Techniques from Explainable AI (XAI) could provide explanations at scale. Although XAI researchers have developed many different types of explanations, we know little about…

General Economics · Economics 2022-05-20 Matthew Olckers , Alicia Vidler , Toby Walsh

The challenge of creating interpretable models has been taken up by two main research communities: ML researchers primarily focused on lower-level explainability methods that suit the needs of engineers, and HCI researchers who have more…

Machine Learning · Computer Science 2024-07-16 Juan D. Pinto , Luc Paquette

The act of explaining across two parties is a feedback loop, where one provides information on what needs to be explained and the other provides an explanation relevant to this information. We apply a reinforcement learning framework which…

Machine Learning · Computer Science 2020-07-20 Arnold YS Yeung , Shalmali Joshi , Joseph Jay Williams , Frank Rudzicz

The rapid development of Artificial Intelligence (AI) requires developers and designers of AI systems to focus on the collaboration between humans and machines. AI explanations of system behavior and reasoning are vital for effective…

Human-Computer Interaction · Computer Science 2022-10-11 Ruben S. Verhagen , Siddharth Mehrotra , Mark A. Neerincx , Catholijn M. Jonker , Myrthe L. Tielman

Recent years have seen a boom in interest in machine learning systems that can provide a human-understandable rationale for their predictions or decisions. However, exactly what kinds of explanation are truly human-interpretable remains…

Machine Learning · Computer Science 2019-08-30 Isaac Lage , Emily Chen , Jeffrey He , Menaka Narayanan , Been Kim , Sam Gershman , Finale Doshi-Velez

An explainable AI (XAI) model aims to provide transparency (in the form of justification, explanation, etc) for its predictions or actions made by it. Recently, there has been a lot of focus on building XAI models, especially to provide…

Human-Computer Interaction · Computer Science 2022-01-11 Arjun Akula , Song-Chun Zhu

Recent legislation proposals have significantly increased the demand for eXplainable Artificial Intelligence (XAI) in many businesses, especially in so-called `high-risk' domains, such as recruitment. Within recruitment, AI has become…

Human-Computer Interaction · Computer Science 2023-09-12 Roan Schellingerhout , Francesco Barile , Nava Tintarev

Despite explainable AI (XAI) has recently become a hot topic and several different approaches have been developed, there is still a widespread belief that it lacks a convincing unifying foundation. On the other hand, over the past…

Artificial Intelligence · Computer Science 2024-07-29 Martina Mattioli , Antonio Emanuele Cinà , Marcello Pelillo

Previous research in Explainable Artificial Intelligence (XAI) suggests that a main aim of explainability approaches is to satisfy specific interests, goals, expectations, needs, and demands regarding artificial systems (we call these…

Artificial Intelligence · Computer Science 2021-02-17 Markus Langer , Daniel Oster , Timo Speith , Holger Hermanns , Lena Kästner , Eva Schmidt , Andreas Sesing , Kevin Baum

When users perceive AI systems as mindful, independent agents, they hold them responsible instead of the AI experts who created and designed these systems. So far, it has not been studied whether explanations support this shift in…

Artificial Intelligence · Computer Science 2023-12-20 Susanne Hindennach , Lei Shi , Filip Miletić , Andreas Bulling

Deep neural networks form the backbone of artificial intelligence research, with potential to transform the human experience in areas ranging from autonomous driving to personal assistants, healthcare to education. However, their…

Machine Learning · Computer Science 2025-05-29 Vinitra Swamy

With Artificial Intelligence (AI) becoming ubiquitous in every application domain, the need for explanations is paramount to enhance transparency and trust among non-technical users. Despite the potential shown by Explainable AI (XAI) for…

Human-Computer Interaction · Computer Science 2024-02-05 Aditya Bhattacharya