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Effective communication within universities is crucial for addressing the diverse information needs of students, alumni, and external stakeholders. However, existing chatbot systems often fail to deliver accurate, context-specific…

Computation and Language · Computer Science 2024-10-23 Sahil Kumar , Deepa Paikar , Kiran Sai Vutukuri , Haider Ali , Shashidhar Reddy Ainala , Aditya Murli Krishnan , Youshan Zhang

Artificial Intelligence (AI) advancements have enabled the development of Large Language Models (LLMs) that can perform a variety of tasks with remarkable semantic understanding and accuracy. ChatGPT is one such LLM that has gained…

Software Engineering · Computer Science 2024-08-02 M. Mehdi Kholoosi , M. Ali Babar , Roland Croft

Creating and deploying customized applications is crucial for operational success and enriching user experiences in the rapidly evolving modern business world. A prominent facet of modern user experiences is the integration of chatbots or…

Enterprise chatbots, powered by generative AI, are emerging as key applications to enhance employee productivity. Retrieval Augmented Generation (RAG), Large Language Models (LLMs), and orchestration frameworks like Langchain and Llamaindex…

Incident response plays a pivotal role in mitigating the impact of cyber attacks. In recent years, the intensity and complexity of global cyber threats have grown significantly, making it increasingly challenging for traditional threat…

Cryptography and Security · Computer Science 2025-10-31 Xihuan Lin , Jie Zhang , Gelei Deng , Tianzhe Liu , Tianwei Zhang , Qing Guo , Riqing Chen

Social chatbots have become essential intelligent companions in daily scenarios ranging from emotional support to personal interaction. However, conventional chatbots with passive response mechanisms usually rely on users to initiate or…

Artificial Intelligence · Computer Science 2025-04-30 Zihan Niu , Zheyong Xie , Shaosheng Cao , Chonggang Lu , Zheyu Ye , Tong Xu , Zuozhu Liu , Yan Gao , Jia Chen , Zhe Xu , Yi Wu , Yao Hu

With the rapid evolution of Natural Language Processing (NLP), Large Language Models (LLMs) like ChatGPT have emerged as powerful tools capable of transforming various sectors. Their vast knowledge base and dynamic interaction capabilities…

Computers and Society · Computer Science 2024-01-02 Kevin Wang , Jason Ramos , Ramon Lawrence

Large Language Models (LLMs) have the potential to significantly enhance threat intelligence by automating the collection, preprocessing, and analysis of threat data. However, the usability of these tools is critical to ensure their…

Cryptography and Security · Computer Science 2024-09-24 Sanchana Srikanth , Mohammad Hasanuzzaman , Farah Tasnur Meem

Providing sufficient support for students requires substantial resources, especially considering the growing enrollment numbers. Students need help in a variety of tasks, ranging from information-seeking to requiring support with course…

Computers and Society · Computer Science 2024-10-18 Leonardo Pasquarelli , Charles Koutcheme , Arto Hellas

Large language models (LLMs) can be used to analyze cyber threat intelligence (CTI) data from cybercrime forums, which contain extensive information and key discussions about emerging cyber threats. However, to date, the level of accuracy…

Knowledge sharing about emerging threats is crucial in the rapidly advancing field of cybersecurity and forms the foundation of Cyber Threat Intelligence (CTI). In this context, Large Language Models are becoming increasingly significant in…

Cryptography and Security · Computer Science 2025-05-07 Samaneh Shafee , Alysson Bessani , Pedro M. Ferreira

To address the increasing complexity and frequency of cybersecurity incidents emphasized by the recent cybersecurity threat reports with over 10 billion instances, cyber threat intelligence (CTI) plays a critical role in the modern…

Cryptography and Security · Computer Science 2024-06-04 Hangyuan Ji , Jian Yang , Linzheng Chai , Chaoren Wei , Liqun Yang , Yunlong Duan , Yunli Wang , Tianzhen Sun , Hongcheng Guo , Tongliang Li , Changyu Ren , Zhoujun Li

Objective: This study aims to develop and validate an evaluation framework to ensure the safety and reliability of mental health chatbots, which are increasingly popular due to their accessibility, human-like interactions, and context-aware…

Large Language Models (LLMs) are increasingly integrated into critical systems in industries like healthcare and finance. Users can often submit queries to LLM-enabled chatbots, some of which can enrich responses with information retrieved…

Cryptography and Security · Computer Science 2025-05-21 Sayon Palit , Daniel Woods

This article presents a comparative analysis of the ability of two large language model (LLM)-based chatbots, ChatGPT and Bing Chat, recently rebranded to Microsoft Copilot, to detect veracity of political information. We use AI auditing…

Computation and Language · Computer Science 2023-12-21 Elizaveta Kuznetsova , Mykola Makhortykh , Victoria Vziatysheva , Martha Stolze , Ani Baghumyan , Aleksandra Urman

Large Language Models (LLMs) are transforming cybersecurity by enabling intelligent, adaptive, and automated approaches to threat detection, vulnerability assessment, and incident response. With their advanced language understanding and…

Cryptography and Security · Computer Science 2025-07-21 Niveen O. Jaffal , Mohammed Alkhanafseh , David Mohaisen

This study investigates the design, development, and evaluation of a Large Language Model (LLM)-based chatbot for teaching English conversations in an English as a Foreign Language (EFL) context. Employing the Design and Development…

Human-Computer Interaction · Computer Science 2024-09-10 Jaekwon Park , Jiyoung Bae , Unggi Lee , Taekyung Ahn , Sookbun Lee , Dohee Kim , Aram Choi , Yeil Jeong , Jewoong Moon , Hyeoncheol Kim

As connected and automated transportation systems evolve, there is a growing need for federal and state authorities to revise existing laws and develop new statutes to address emerging cybersecurity and data privacy challenges. This study…

Large Language Models (LLMs) are increasingly used across various domains, from software development to cyber threat intelligence. Understanding all the different fields of cybersecurity, which includes topics such as cryptography, reverse…

Artificial Intelligence · Computer Science 2024-06-04 Norbert Tihanyi , Mohamed Amine Ferrag , Ridhi Jain , Tamas Bisztray , Merouane Debbah

The emergence of large language models (LLMs) has unlocked boundless possibilities, along with significant challenges. In response, we developed a mental health support chatbot designed to augment professional healthcare, with a strong…

Computation and Language · Computer Science 2025-09-08 Anandi Dutta , Shivani Mruthyunjaya , Jessica Saddington , Kazi Sifatul Islam