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The prevalence and impact of toxic discussions online have made content moderation crucial.Automated systems can play a vital role in identifying toxicity, and reducing the reliance on human moderation.Nevertheless, identifying toxic…

Artificial Intelligence · Computer Science 2023-11-02 Senjuti Dutta , Sid Mittal , Sherol Chen , Deepak Ramachandran , Ravi Rajakumar , Ian Kivlichan , Sunny Mak , Alena Butryna , Praveen Paritosh

Content moderation is often performed by a collaboration between humans and machine learning models. However, it is not well understood how to design the collaborative process so as to maximize the combined moderator-model system…

Machine Learning · Computer Science 2021-07-12 Ian D. Kivlichan , Zi Lin , Jeremiah Liu , Lucy Vasserman

Toxicity is an increasingly common and severe issue in online spaces. Consequently, a rich line of machine learning research over the past decade has focused on computationally detecting and mitigating online toxicity. These efforts…

Computation and Language · Computer Science 2023-11-09 Wenbo Zhang , Hangzhi Guo , Ian D Kivlichan , Vinodkumar Prabhakaran , Davis Yadav , Amulya Yadav

Majority voting and averaging are common approaches employed to resolve annotator disagreements and derive single ground truth labels from multiple annotations. However, annotators may systematically disagree with one another, often…

Computation and Language · Computer Science 2021-10-13 Aida Mostafazadeh Davani , Mark Díaz , Vinodkumar Prabhakaran

Annotator disagreement is widespread in NLP, particularly for subjective and ambiguous tasks such as toxicity detection and stance analysis. While early approaches treated disagreement as noise to be removed, recent work increasingly models…

Computation and Language · Computer Science 2026-01-21 Yinuo Xu , David Jurgens

Content moderation and toxicity classification represent critical tasks with significant social implications. However, studies have shown that major classification models exhibit tendencies to magnify or reduce biases and potentially…

Computation and Language · Computer Science 2024-11-28 Haniyeh Ehsani Oskouie , Christina Chance , Claire Huang , Margaret Capetz , Elizabeth Eyeson , Majid Sarrafzadeh

Incorporating every annotator's perspective is crucial for unbiased data modeling. Annotator fatigue and changing opinions over time can distort dataset annotations. To combat this, we propose to learn a more accurate representation of…

Machine Learning · Computer Science 2024-06-05 Uthman Jinadu , Yi Ding

Automatic content moderation is crucial to ensuring safety in social media. Language Model-based classifiers are being increasingly adopted for this task, but it has been shown that they perpetuate racial and social biases. Even if several…

Computation and Language · Computer Science 2026-03-12 Alessandra Urbinati , Mirko Lai , Simona Frenda , Marco Antonio Stranisci

To maximize the accuracy and increase the overall acceptance of text classifiers, we propose a framework for the efficient, in-operation moderation of classifiers' output. Our framework focuses on use cases in which F1-scores of modern…

Machine Learning · Computer Science 2022-04-05 Jakob Smedegaard Andersen , Walid Maalej

Toxicity detection algorithms, originally designed with reactive content moderation in mind, are increasingly being deployed into proactive end-user interventions to moderate content. Through a socio-technical lens and focusing on contexts…

Human-Computer Interaction · Computer Science 2025-02-25 Mark Warner , Angelika Strohmayer , Matthew Higgs , Lynne Coventry

Current multimodal toxicity benchmarks typically use a single binary hatefulness label. This coarse approach conflates two fundamentally different characteristics of expression: tone and content. Drawing on communication science theory, we…

Computation and Language · Computer Science 2026-03-25 Nils A. Herrmann , Tobias Eder , Jingyi He , Georg Groh

Toxicity annotators and content moderators often default to mental shortcuts when making decisions. This can lead to subtle toxicity being missed, and seemingly toxic but harmless content being over-detected. We introduce BiasX, a framework…

Computation and Language · Computer Science 2023-05-24 Yiming Zhang , Sravani Nanduri , Liwei Jiang , Tongshuang Wu , Maarten Sap

Identifying misogyny using artificial intelligence is a form of combating online toxicity against women. However, the subjective nature of interpreting misogyny poses a significant challenge to model the phenomenon. In this paper, we…

Computation and Language · Computer Science 2024-06-25 Jason Angel , Segun Taofeek Aroyehun , Grigori Sidorov , Alexander Gelbukh

With the recent rise of toxicity in online conversations on social media platforms, using modern machine learning algorithms for toxic comment detection has become a central focus of many online applications. Researchers and companies have…

Artificial Intelligence · Computer Science 2020-03-30 Ameya Vaidya , Feng Mai , Yue Ning

Detecting problematic content, such as hate speech, is a multifaceted and ever-changing task, influenced by social dynamics, user populations, diversity of sources, and evolving language. There has been significant efforts, both in academia…

Computation and Language · Computer Science 2023-10-09 Ali Omrani , Alireza S. Ziabari , Preni Golazizian , Jeffrey Sorensen , Morteza Dehghani

When annotators disagree, predicting the labels given by individual annotators can capture nuances overlooked by traditional label aggregation. We introduce three approaches to predicting individual annotator ratings on the toxicity of text…

Computation and Language · Computer Science 2024-10-17 Harbani Jaggi , Kashyap Murali , Eve Fleisig , Erdem Bıyık

The sheer volume of online user-generated content has rendered content moderation technologies essential in order to protect digital platform audiences from content that may cause anxiety, worry, or concern. Despite the efforts towards…

Computer Vision and Pattern Recognition · Computer Science 2022-12-02 Ioannis Sarridis , Christos Koutlis , Olga Papadopoulou , Symeon Papadopoulos

Personalized recommendation systems often drive users towards more extreme content, exacerbating opinion polarization. While (content-aware) moderation has been proposed to mitigate these effects, such approaches risk curtailing the freedom…

Information Retrieval · Computer Science 2024-05-30 Nan Li , Bo Kang , Tijl De Bie

Moderation is crucial to promoting healthy on-line discussions. Although several `toxicity' detection datasets and models have been published, most of them ignore the context of the posts, implicitly assuming that comments maybe judged…

Computation and Language · Computer Science 2020-06-02 John Pavlopoulos , Jeffrey Sorensen , Lucas Dixon , Nithum Thain , Ion Androutsopoulos

Algorithmic bias often arises as a result of differential subgroup validity, in which predictive relationships vary across groups. For example, in toxic language detection, comments targeting different demographic groups can vary markedly…

Machine Learning · Computer Science 2023-03-08 Soumyajit Gupta , Sooyong Lee , Maria De-Arteaga , Matthew Lease
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