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Artificial intelligence systems increasingly generate text intended to provide social and emotional support. Understanding how users perceive empathic qualities in such content is therefore critical. We examined differences in perceived…

Computers and Society · Computer Science 2026-02-20 Jonas Festor , Ivo Snels , Bennett Kleinberg

Numerous powerful large language models (LLMs) are now available for use as writing support tools, idea generators, and beyond. Although these LLMs are marketed as helpful creative assistants, several works have shown that using an LLM as a…

Computers and Society · Computer Science 2025-02-03 Emily Wenger , Yoed Kenett

Large language models (LLMs) are increasingly integrated into a variety of writing tasks. While these tools can help people by generating ideas or producing higher quality work, like many other AI tools they may risk causing a variety of…

Human-Computer Interaction · Computer Science 2025-03-21 Kowe Kadoma , Danaé Metaxa , Mor Naaman

Large Language Models (LLMs) are increasingly used for accessing information on the web. Their truthfulness and factuality are thus of great interest. To help users make the right decisions about the information they get, LLMs should not…

Computation and Language · Computer Science 2024-04-03 Chenglei Si , Navita Goyal , Sherry Tongshuang Wu , Chen Zhao , Shi Feng , Hal Daumé , Jordan Boyd-Graber

Automated large-scale analysis of public discussions around contested issues like abortion requires detecting and understanding the use of arguments. While Large Language Models (LLMs) have shown promise in language processing tasks, their…

Computation and Language · Computer Science 2025-05-30 Matteo Guida , Yulia Otmakhova , Eduard Hovy , Lea Frermann

Large language models (LLMs) are increasingly shaping creative work and problem-solving; however, prior research suggests that they may diminish unassisted creativity. To address this tension, a coach-like LLM environment was developed that…

Human-Computer Interaction · Computer Science 2025-10-31 Alon Rosenbaum , Yigal David , Eran Kaufman , Gilad Ravid , Amit Ronen , Assaf Krebs

Empathetic dialogue is an indispensable part of building harmonious social relationships and contributes to the development of a helpful AI. Previous approaches are mainly based on fine small-scale language models. With the advent of…

Computation and Language · Computer Science 2024-07-29 Yushan Qian , Wei-Nan Zhang , Ting Liu

The recent surge of Large Language Models (LLMs) has led to claims that they are approaching a level of creativity akin to human capabilities. This idea has sparked a blend of excitement and apprehension. However, a critical piece that has…

Computation and Language · Computer Science 2025-07-03 Antoine Bellemare-Pepin , François Lespinasse , Philipp Thölke , Yann Harel , Kory Mathewson , Jay A. Olson , Yoshua Bengio , Karim Jerbi

Large language models (LLMs) excel in many diverse applications beyond language generation, e.g., translation, summarization, and sentiment analysis. One intriguing application is in text classification. This becomes pertinent in the realm…

Computation and Language · Computer Science 2024-03-14 Tharindu Kumarage , Amrita Bhattacharjee , Joshua Garland

Large language models (LLMs) are excellent at maintaining high-level, convincing dialogue, but it remains unclear whether their persuasive success reflects genuine understanding of the discourse. We examine this question through informal…

Computation and Language · Computer Science 2026-04-21 Adrian de Wynter , Tangming Yuan

Large Language Models (LLMs) are increasingly being used to provide support and advice in personal domains such as romantic relationships, yet little is known about user perceptions of this type of advice. This study investigated how people…

Human-Computer Interaction · Computer Science 2026-03-06 Niva Manchanda , Akshata Kishore Moharir , Ratna Kandala

The increased presence of large language models (LLMs) in educational settings has ignited debates concerning negative repercussions, including overreliance and inadequate task reflection. Our work advocates moderated usage of such models,…

Humans increasingly rely on large language models (LLMs) to support decisions in social settings. Previous work suggests that such tools shape people's moral and political judgements. However, the long-term implications of LLM-based social…

Physics and Society · Physics 2025-07-02 Alexandre S. Pires , Laurens Samson , Sennay Ghebreab , Fernando P. Santos

This paper delves into the dynamic landscape of artificial intelligence, specifically focusing on the burgeoning prominence of large language models (LLMs). We underscore the pivotal role of Reinforcement Learning from Human Feedback (RLHF)…

Computers and Society · Computer Science 2024-03-18 Dana Alsagheer , Rabimba Karanjai , Nour Diallo , Weidong Shi , Yang Lu , Suha Beydoun , Qiaoning Zhang

Large language models (LLMs) have shown significant potential to change how we write, communicate, and create, leading to rapid adoption across society. This dissertation examines how individuals and institutions are adapting to and…

Computation and Language · Computer Science 2025-06-24 Weixin Liang

Large Language Models (LLMs) demonstrate significant persuasive capabilities in one-on-one interactions, but their influence within social networks, where interconnected users and complex opinion dynamics pose unique challenges, remains…

Machine Learning · Computer Science 2025-06-13 Erica Coppolillo , Federico Cinus , Marco Minici , Francesco Bonchi , Giuseppe Manco

The ubiquity and widespread use of digital and online technologies have transformed mental health support, with online mental health communities (OMHCs) providing safe spaces for peer support. More recently, generative AI and large language…

Human-Computer Interaction · Computer Science 2026-03-26 Koustuv Saha , Yoshee Jain , Violeta J. Rodriguez , Munmun De Choudhury

The rapid development and deployment of Generative AI in social settings raise important questions about how to optimally personalize them for users while maintaining accuracy and realism. Based on a Facebook public post-comment dataset,…

Computation and Language · Computer Science 2024-10-03 Kristen M. Altenburger , Hongda Jiang , Robert E. Kraut , Yi-Chia Wang , Jane Dwivedi-Yu

Mediation is a dispute resolution method featuring a neutral third-party (mediator) who intervenes to help the individuals resolve their dispute. In this paper, we investigate to which extent large language models (LLMs) are able to act as…

Human-Computer Interaction · Computer Science 2024-10-10 Jinzhe Tan , Hannes Westermann , Nikhil Reddy Pottanigari , Jaromír Šavelka , Sébastien Meeùs , Mia Godet , Karim Benyekhlef

Large Language Models (LLMs) are now capable of generating highly fluent, human-like text. They enable many applications, but also raise concerns such as large scale spam, phishing, or academic misuse. While much work has focused on…

Computation and Language · Computer Science 2026-04-16 Swati Rallapalli , Shannon Gallagher , Ronald Yurko , Tyler Brooks , Chuck Loughin , Michele Sezgin , Violet Turri