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Content moderation faces a challenging task as social media's ability to spread hate speech contrasts with its role in promoting global connectivity. With rapidly evolving slang and hate speech, the adaptability of conventional deep…

Machine Learning · Computer Science 2024-04-18 Paras Sheth , Tharindu Kumarage , Raha Moraffah , Aman Chadha , Huan Liu

Regulatory bodies worldwide are intensifying their efforts to ensure transparency in influencer marketing on social media through instruments like the Unfair Commercial Practices Directive (UCPD) in the European Union, or Section 5 of the…

Computation and Language · Computer Science 2023-06-09 Thales Bertaglia , Stefan Huber , Catalina Goanta , Gerasimos Spanakis , Adriana Iamnitchi

Background: The existence of toxic conversations in open-source platforms can degrade relationships among software developers and may negatively impact software product quality. To help mitigate this, some initial work has been done to…

Software Engineering · Computer Science 2023-07-10 Jaydeb Saker , Sayma Sultana , Steven R. Wilson , Amiangshu Bosu

Bridging content that brings together individuals with opposing viewpoints on social media remains elusive, overshadowed by echo chambers and toxic exchanges. We propose that algorithmic curation could surface such content by considering…

Social and Information Networks · Computer Science 2025-09-24 Ozgur Can Seckin , Bao Tran Truong , Alessandro Flammini , Filippo Menczer

With surge in online platforms, there has been an upsurge in the user engagement on these platforms via comments and reactions. A large portion of such textual comments are abusive, rude and offensive to the audience. With machine learning…

Computation and Language · Computer Science 2021-08-17 Ayush Kumar , Pratik Kumar

While recent research has focused on developing safeguards for generative AI (GAI) model-level content safety, little is known about how content moderation to prevent malicious content performs for end-users in real-world GAI products. To…

Human-Computer Interaction · Computer Science 2025-06-18 Lan Gao , Oscar Chen , Rachel Lee , Nick Feamster , Chenhao Tan , Marshini Chetty

The proliferation of online toxic speech is a pertinent problem posing threats to demographic groups. While explicit toxic speech contains offensive lexical signals, implicit one consists of coded or indirect language. Therefore, it is…

Computation and Language · Computer Science 2024-05-21 Nhat M. Hoang , Xuan Long Do , Duc Anh Do , Duc Anh Vu , Luu Anh Tuan

Understanding toxicity in user conversations is undoubtedly an important problem. Addressing "covert" or implicit cases of toxicity is particularly hard and requires context. Very few previous studies have analysed the influence of…

Computation and Language · Computer Science 2022-10-19 Atijit Anuchitanukul , Julia Ive , Lucia Specia

The mental health of social media users has started more and more to be put at risk by harmful, hateful, and offensive content. In this paper, we propose \textsc{StopHC}, a harmful content detection and mitigation architecture for social…

Social and Information Networks · Computer Science 2024-11-12 Ciprian-Octavian Truică , Ana-Teodora Constantinescu , Elena-Simona Apostol

We present TruthBot, an all-in-one multilingual conversational chatbot designed for seeking truth (trustworthy and verified information) on specific topics. It helps users to obtain information specific to certain topics, fact-check…

Social and Information Networks · Computer Science 2021-02-02 Ankur Gupta , Yash Varun , Prarthana Das , Nithya Muttineni , Parth Srivastava , Hamim Zafar , Tanmoy Chakraborty , Swaprava Nath

Toxic and antisocial user behavior on social media platforms has received considerable scholarly attention due to its detrimental effects on society. This study takes a holistic perspective on the phenomenon of online toxicity by…

Social and Information Networks · Computer Science 2025-11-24 Lorenzo Alvisi , Victoria Popa , Guglielmo Cola , Serena Tardelli , Maurizio Tesconi

Software projects thrive on the involvement and contributions of individuals from different backgrounds. However, toxic language and negative interactions can hinder the participation and retention of contributors and alienate newcomers.…

Software Engineering · Computer Science 2025-03-20 Mia Mohammad Imran , Robert Zita , Rebekah Copeland , Preetha Chatterjee , Rahat Rizvi Rahman , Kostadin Damevski

In this paper, we assess existing technical proposals for content moderation in End-to-End Encryption (E2EE) services. First, we explain the various tools in the content moderation toolbox, how they are used, and the different phases of the…

Cryptography and Security · Computer Science 2022-02-10 Seny Kamara , Mallory Knodel , Emma Llansó , Greg Nojeim , Lucy Qin , Dhanaraj Thakur , Caitlin Vogus

The censorship of toxic comments is often left to the judgment of imperfect models. Perspective API, a creation of Google technology incubator Jigsaw, is perhaps the most widely used toxicity classifier in industry; the model is employed by…

Computers and Society · Computer Science 2020-07-01 Elizabeth Reichert , Helen Qiu , Jasmine Bayrooti

Content moderation (removing or limiting the distribution of posts based on their contents) is one tool social networks use to fight problems such as harassment and disinformation. Manually screening all content is usually impractical given…

Information Retrieval · Computer Science 2021-08-31 Eugene Yang , David D. Lewis , Ophir Frieder

The detection of suicide risk in social media is a critical task with potential life-saving implications. This paper presents a study on leveraging state-of-the-art natural language processing solutions for identifying suicide risk in…

Computation and Language · Computer Science 2024-10-14 Jakub Pokrywka , Jeremi I. Kaczmarek , Edward J. Gorzelańczyk

We present Moderator, a policy-based model management system that allows administrators to specify fine-grained content moderation policies and modify the weights of a text-to-image (TTI) model to make it significantly more challenging for…

Cryptography and Security · Computer Science 2024-09-13 Peiran Wang , Qiyu Li , Longxuan Yu , Ziyao Wang , Ang Li , Haojian Jin

Debiasing methods that seek to mitigate the tendency of Language Models (LMs) to occasionally output toxic or inappropriate text have recently gained traction. In this paper, we propose a standardized protocol which distinguishes methods…

Computation and Language · Computer Science 2023-05-24 Robert Morabito , Jad Kabbara , Ali Emami

The proliferation of generative models has presented significant challenges in distinguishing authentic human-authored content from deepfake content. Collaborative human efforts, augmented by AI tools, present a promising solution. In this…

Computation and Language · Computer Science 2026-03-25 Jooyoung Lee , Xiaochen Zhu , Georgi Karadzhov , Tom Stafford , Andreas Vlachos , Dongwon Lee

Biased associations have been a challenge in the development of classifiers for detecting toxic language, hindering both fairness and accuracy. As potential solutions, we investigate recently introduced debiasing methods for text…

Computation and Language · Computer Science 2021-02-02 Xuhui Zhou , Maarten Sap , Swabha Swayamdipta , Noah A. Smith , Yejin Choi
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