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Dialogue systems have many applications such as customer support or question answering. Typically they have been limited to shallow single turn interactions. However more advanced applications such as career coaching or planning a trip…

Recently, pre-training methods have shown remarkable success in task-oriented dialog (TOD) systems. However, most existing pre-trained models for TOD focus on either dialog understanding or dialog generation, but not both. In this paper, we…

Computation and Language · Computer Science 2022-09-15 Wanwei He , Yinpei Dai , Min Yang , Jian Sun , Fei Huang , Luo Si , Yongbin Li

The rise of Agent AI and Large Language Model-powered Multi-Agent Systems (LLM-MAS) has underscored the need for responsible and dependable system operation. Tools like LangChain and Retrieval-Augmented Generation have expanded LLM…

Multiagent Systems · Computer Science 2025-02-05 Jinwei Hu , Yi Dong , Shuang Ao , Zhuoyun Li , Boxuan Wang , Lokesh Singh , Guangliang Cheng , Sarvapali D. Ramchurn , Xiaowei Huang

Task-oriented dialogue (TOD) systems are mainly based on the slot-filling-based TOD (SF-TOD) framework, in which dialogues are broken down into smaller, controllable units (i.e., slots) to fulfill a specific task. A series of approaches…

Large Language Models (LLMs) have achieved remarkable success across a wide array of tasks. Due to the impressive planning and reasoning abilities of LLMs, they have been used as autonomous agents to do many tasks automatically. Recently,…

Computation and Language · Computer Science 2024-04-22 Taicheng Guo , Xiuying Chen , Yaqi Wang , Ruidi Chang , Shichao Pei , Nitesh V. Chawla , Olaf Wiest , Xiangliang Zhang

The rapid development of the Large Language Model (LLM) presents huge opportunities for 6G communications, e.g., network optimization and management by allowing users to input task requirements to LLMs by nature language. However, directly…

Artificial Intelligence · Computer Science 2023-12-14 Feibo Jiang , Li Dong , Yubo Peng , Kezhi Wang , Kun Yang , Cunhua Pan , Dusit Niyato , Octavia A. Dobre

Machine learning approaches for building task-oriented dialogue systems require large conversational datasets with labels to train on. We are interested in building task-oriented dialogue systems from human-human conversations, which may be…

Computation and Language · Computer Science 2019-07-09 Shachi Paul , Rahul Goel , Dilek Hakkani-Tür

Building user trust in dialogue agents requires smooth and consistent dialogue exchanges. However, agents can easily lose conversational context and generate irrelevant utterances. These situations are called dialogue breakdown, where agent…

Computation and Language · Computer Science 2023-01-23 Nathan Ng , Marzyeh Ghassemi , Narendran Thangarajan , Jiacheng Pan , Qi Guo

Agent applications are increasingly adopted to automate workflows across diverse tasks. However, due to the heterogeneous domains they operate in, it is challenging to create a scalable evaluation framework. Prior works each employ their…

Artificial Intelligence · Computer Science 2026-03-17 Penny Chong , Harshavardhan Abichandani , Jiyuan Shen , Atin Ghosh , Min Pyae Moe , Yifan Mai , Daniel Dahlmeier

Consistency Identification has obtained remarkable success on open-domain dialogue, which can be used for preventing inconsistent response generation. However, in contrast to the rapid development in open-domain dialogue, few efforts have…

Computation and Language · Computer Science 2021-09-24 Libo Qin , Tianbao Xie , Shijue Huang , Qiguang Chen , Xiao Xu , Wanxiang Che

Large language model (LLM) agents have increasingly advanced service applications, such as booking flight tickets. However, these service agents suffer from unreliability in long-horizon tasks, as they often produce policy violations, tool…

Artificial Intelligence · Computer Science 2026-05-13 Zixu Yang , Hang Zheng , Nan Jiang , Zhiyang Tang , Situo Zhang , Xiaobao Wu , Lu Chen , Kai Yu

Many task-oriented dialogue systems use deep reinforcement learning (DRL) to learn policies that respond to the user appropriately and complete the tasks successfully. Training DRL agents with diverse dialogue trajectories prepare them well…

Computation and Language · Computer Science 2021-06-10 Zhiwen Tang , Hrishikesh Kulkarni , Grace Hui Yang

In this work, we introduce a novel perspective, i.e., dimensional analysis, to address the challenge of communication efficiency in Multi-Agent Reinforcement Learning (MARL). Our findings reveal that simply optimizing the content and timing…

Multiagent Systems · Computer Science 2025-05-20 Chuxiong Sun , Peng He , Rui Wang , Changwen Zheng

Task-oriented dialogue (TOD) systems have been widely used by mobile phone intelligent assistants to accomplish tasks such as calendar scheduling or hotel reservation. Current TOD systems usually focus on multi-turn text/speech interaction,…

Computation and Language · Computer Science 2024-03-04 Liangtai Sun , Xingyu Chen , Lu Chen , Tianle Dai , Zichen Zhu , Kai Yu

Task-oriented dialogue systems have been a promising area in the NLP field. Previous work showed the effectiveness of using a single GPT-2 based model to predict belief states and responses via causal language modeling. In this paper, we…

Computation and Language · Computer Science 2021-10-12 Po-Nien Kung , Chung-Cheng Chang , Tse-Hsuan Yang , Hsin-Kai Hsu , Yu-Jia Liou , Yun-Nung Chen

Task-oriented dialogue is difficult in part because it involves understanding user intent, collecting information from the user, executing API calls, and generating helpful and fluent responses. However, for complex tasks one must also…

Computation and Language · Computer Science 2023-06-05 Stefania Raimondo , Christopher Pal , Xiaotian Liu , David Vazquez , Hector Palacios

Clarifying user needs is essential for existing task-oriented dialogue systems. However, in real-world applications, developers can never guarantee that all possible user demands are taken into account in the design phase. Consequently,…

Computation and Language · Computer Science 2019-06-13 Weikang Wang , Jiajun Zhang , Qian Li , Mei-Yuh Hwang , Chengqing Zong , Zhifei Li

Advances in multi-agent reinforcement learning (MARL) enable sequential decision making for a range of exciting multi-agent applications such as cooperative AI and autonomous driving. Explaining agent decisions is crucial for improving…

Artificial Intelligence · Computer Science 2022-05-24 Kayla Boggess , Sarit Kraus , Lu Feng

Conflict resolution and consensus building represent critical challenges in multi-agent systems, negotiations, and collaborative decision-making processes. This paper introduces Dialogue Diplomats, a novel end-to-end multi-agent…

Multiagent Systems · Computer Science 2025-11-25 Deepak Bolleddu

Developing semi-supervised task-oriented dialog (TOD) systems by leveraging unlabeled dialog data has attracted increasing interests. For semi-supervised learning of latent state TOD models, variational learning is often used, but suffers…

Computation and Language · Computer Science 2022-07-26 Yucheng Cai , Hong Liu , Zhijian Ou , Yi Huang , Junlan Feng
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