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To promote constructive discussion of controversial topics online, we propose automatic reframing of disagreeing responses to signal receptiveness to a preceding comment. Drawing on research from psychology, communications, and linguistics,…
Platforms are increasingly adopting industrial models of moderation that prioritize scalability and consistency, frequently at the expense of context-sensitive and user-centered values. Building on the multi-level governance framework that…
The application and usage of opinion mining, especially for business intelligence, product recommendation, targeted marketing etc. have fascinated many research attentions around the globe. Various research efforts attempted to mine…
Classic approaches to content moderation typically apply a rule-based heuristic approach to flag content. While rules are easily customizable and intuitive for humans to interpret, they are inherently fragile and lack the flexibility or…
In micro-blogging platforms, people connect and interact with others. However, due to cognitive biases, they tend to interact with like-minded people and read agreeable information only. Many efforts to make people connect with those who…
The paper describes a potential platform to facilitate academic peer review with emphasis on early-stage research. This platform aims to make peer review more accurate and timely by rewarding reviewers on the basis of peer prediction…
This study presents the first large-scale quantitative analysis of the efficiency of X's Community Notes, a crowdsourced moderation system for identifying and contextualising potentially misleading content. Drawing on over 1.8 million…
One of today's most significant societal challenges is building AI systems whose behaviour, or the behaviour it enables within communities of interacting agents (human and artificial), aligns with human values. To address this challenge, we…
The task of cultivating healthy communication in online communities becomes increasingly urgent, as gaming and social media experiences become progressively more immersive and life-like. We approach the challenge of moderating online…
Present practice of deciding on regulation faces numerous problems that make adopted regulations static, unexplained, unduly influenced by powerful interest groups, and stained with a perception of illegitimacy. These well-known problems…
Making LLMs speak for different, especially minority groups of people, and generate statements supporting their diverse or even controversial perspectives is critical to creating an inclusive environment. However, existing LLMs lack…
Large language models (LLMs) have shown promise in many natural language understanding tasks, including content moderation. However, these models can be expensive to query in real-time and do not allow for a community-specific approach to…
Content moderation systems are typically evaluated by measuring agreement with human labels. In rule-governed environments this assumption fails: multiple decisions may be logically consistent with the governing policy, and agreement…
Automated sentiment analysis and opinion mining is a complex process concerning the extraction of useful subjective information from text. The explosion of user generated content on the Web, especially the fact that millions of users, on a…
When toxic online communities on mainstream platforms face moderation measures, such as bans, they may migrate to other platforms with laxer policies or set up their own dedicated websites. Previous work suggests that within mainstream…
Social media platforms have traditionally relied on internal moderation teams and partnerships with independent fact-checking organizations to identify and flag misleading content. Recently, however, platforms including X (formerly Twitter)…
Social media (i.e., Reddit) users are overloaded with people's opinions when viewing discourses about divisive topics. Traditional user interfaces in such media present those opinions in a linear structure, which can limit users in viewing…
Recent advances in video generation have posed great challenges in the assessment of AI-generated content, particularly with the emergence of increasingly sophisticated models. The various inconsistencies and defects observed in such videos…
Tabular anomaly detection is often handled by single detectors or static ensembles, even though strong performance on tabular data typically comes from heterogeneous model families (e.g., tree ensembles, deep tabular networks, and tabular…
The voluntary process of Wikipedia edition provides an environment where the outcome is clearly a collective product of interactions involving a large number of people. We propose a simple agent-based model, developed from real data, to…