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Goal-oriented dialog systems enable users to complete specific goals like requesting information about a movie or booking a ticket. Typically the dialog system pipeline contains multiple ML models, including natural language understanding,…

Dialogue systems are frequently updated to accommodate new services, but naively updating them by continually training with data for new services in diminishing performance on previously learnt services. Motivated by the insight that…

Computation and Language · Computer Science 2025-09-30 Hyundong Cho , Andrea Madotto , Zhaojiang Lin , Khyathi Raghavi Chandu , Satwik Kottur , Jing Xu , Jonathan May , Chinnadhurai Sankar

Task-oriented dialogue systems help users accomplish tasks such as booking a movie ticket and ordering food via conversation. Generative models parameterized by a deep neural network are widely used for next turn response generation in such…

Computation and Language · Computer Science 2020-10-13 Prasanna Parthasarathi , Arvind Neelakantan , Sharan Narang

Multi-turn conversation understanding is a major challenge for building intelligent dialogue systems. This work focuses on retrieval-based response matching for multi-turn conversation whose related work simply concatenates the conversation…

Computation and Language · Computer Science 2018-11-07 Zhuosheng Zhang , Jiangtong Li , Pengfei Zhu , Hai Zhao , Gongshen Liu

With the evolution of pre-trained language models, current open-domain dialogue systems have achieved great progress in conducting one-session conversations. In contrast, Multi-Session Conversation (MSC), which consists of multiple sessions…

Computation and Language · Computer Science 2023-02-03 Tong Zhang , Yong Liu , Boyang Li , Zhiwei Zeng , Pengwei Wang , Yuan You , Chunyan Miao , Lizhen Cui

The recent paradigm shift toward large reasoning models (LRMs) as autonomous agents has intensified the demand for sophisticated, multi-turn tool-use capabilities. Yet, existing datasets and data-generation approaches are limited by static,…

Computation and Language · Computer Science 2026-01-14 Jungho Cho , Minbyul Jeong , Sungrae Park

Recent advances in pre-trained language models have significantly improved neural response generation. However, existing methods usually view the dialogue context as a linear sequence of tokens and learn to generate the next word through…

Computation and Language · Computer Science 2021-12-14 Xiaodong Gu , Kang Min Yoo , Jung-Woo Ha

Pre-trained language models have been successfully used in response generation for open-domain dialogue. Four main frameworks have been proposed: (1) Transformer-ED using Transformer encoder and decoder separately for source and target…

Computation and Language · Computer Science 2020-10-27 Yan Zeng , Jian-Yun Nie

The goal of this paper is to use multi-task learning to efficiently scale slot filling models for natural language understanding to handle multiple target tasks or domains. The key to scalability is reducing the amount of training data…

Computation and Language · Computer Science 2016-08-11 Aaron Jaech , Larry Heck , Mari Ostendorf

Target-guided open-domain conversation aims to proactively and naturally guide a dialogue agent or human to achieve specific goals, topics or keywords during open-ended conversations. Existing methods mainly rely on single-turn datadriven…

Computation and Language · Computer Science 2020-03-09 Jinghui Qin , Zheng Ye , Jianheng Tang , Xiaodan Liang

In face-to-face conversations, individuals need to switch between speaking and listening roles seamlessly. Existing 3D talking head generation models focus solely on speaking or listening, neglecting the natural dynamics of interactive…

Computer Vision and Pattern Recognition · Computer Science 2025-05-27 Ziqiao Peng , Yanbo Fan , Haoyu Wu , Xuan Wang , Hongyan Liu , Jun He , Zhaoxin Fan

The traditional Dialogue State Tracking (DST) problem aims to track user preferences and intents in user-agent conversations. While sufficient for task-oriented dialogue systems supporting narrow domain applications, the advent of Large…

Computation and Language · Computer Science 2023-09-19 Sarkar Snigdha Sarathi Das , Chirag Shah , Mengting Wan , Jennifer Neville , Longqi Yang , Reid Andersen , Georg Buscher , Tara Safavi

Task-oriented dialogue systems aim to help users achieve their goals in specific domains. Recent neural dialogue systems use the entire dialogue history for abundant contextual information accumulated over multiple conversational turns.…

Computation and Language · Computer Science 2021-03-12 Hyunmin Jeon , Gary Geunbae Lee

Task-oriented dialogue systems often employ a Dialogue State Tracker (DST) to successfully complete conversations. Recent state-of-the-art DST implementations rely on schemata of diverse services to improve model robustness and handle…

Computation and Language · Computer Science 2022-07-05 Eleftherios Kapelonis , Efthymios Georgiou , Alexandros Potamianos

While participants in a multi-party multi-turn conversation simultaneously engage in multiple conversation topics, existing response selection methods are developed mainly focusing on a two-party single-conversation scenario. Hence, the…

Computation and Language · Computer Science 2020-10-16 Weishi Wang , Shafiq Joty , Steven C. H. Hoi

Encoder-decoder based neural architectures serve as the basis of state-of-the-art approaches in end-to-end open domain dialog systems. Since most of such systems are trained with a maximum likelihood~(MLE) objective they suffer from issues…

We investigate the task of building open domain, conversational dialogue systems based on large dialogue corpora using generative models. Generative models produce system responses that are autonomously generated word-by-word, opening up…

Computation and Language · Computer Science 2016-04-08 Iulian V. Serban , Alessandro Sordoni , Yoshua Bengio , Aaron Courville , Joelle Pineau

There is an increasing demand for task-oriented dialogue systems which can assist users in various activities such as booking tickets and restaurant reservations. In order to complete dialogues effectively, dialogue policy plays a key role…

Computation and Language · Computer Science 2019-09-23 Tian Lan , Xianling Mao , Heyan Huang

Nowadays, open-domain dialogue models can generate acceptable responses according to the historical context based on the large-scale pre-trained language models. However, they generally concatenate the dialogue history directly as the model…

Computation and Language · Computer Science 2021-06-07 Zekang Li , Jinchao Zhang , Zhengcong Fei , Yang Feng , Jie Zhou

Recent progress on neural approaches for language processing has triggered a resurgence of interest on building intelligent open-domain chatbots. However, even the state-of-the-art neural chatbots cannot produce satisfying responses for…

Computation and Language · Computer Science 2022-08-10 Behnam Hedayatnia , Di Jin , Yang Liu , Dilek Hakkani-Tur