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Requirements Engineering (RE) is essential for developing complex and regulated software projects. Given the challenges in transforming stakeholder inputs into consistent software designs, Qualitative Data Analysis (QDA) provides a…

This study introduces a prescriptive annotation benchmark grounded in humanities research to ensure consistent, unbiased labeling of offensive language, particularly for casual and non-mainstream language uses. We contribute two newly…

Unlike other data modalities such as text and vision, speech does not lend itself to easy interpretation. While lay people can understand how to describe an image or sentence via perception, non-expert descriptions of speech often end at…

Large language models (LLMs) may not equitably represent diverse global perspectives on societal issues. In this paper, we develop a quantitative framework to evaluate whose opinions model-generated responses are more similar to. We first…

The rise of large language models (LLMs) has enabled us to seek answers to inherently debatable questions on LLM chatbots, necessitating a reliable way to evaluate their ability. However, traditional QA benchmarks assume fixed answers are…

We evaluate recent Large Language Models (LLMs) on the challenging task of summarizing short stories, which can be lengthy, and include nuanced subtext or scrambled timelines. Importantly, we work directly with authors to ensure that the…

\Ac{LFQA} aims to generate lengthy answers to complex questions. This scenario presents great flexibility as well as significant challenges for evaluation. Most evaluations rely on deterministic metrics that depend on string or n-gram…

While large language models (LLMs) such as ChatGPT and PaLM have demonstrated remarkable performance in various language understanding and generation tasks, their capabilities in complex reasoning and intricate knowledge utilization still…

This paper introduces the Conversational Factor Information Retrieval Method (ConFIRM), a novel approach to fine-tuning large language models (LLMs) for domain-specific retrieval tasks. ConFIRM leverages the Five-Factor Model of personality…

Most LLM benchmarks score how well a model responds to explicit requests. They leave unmeasured a different conversational ability: noticing and acting on needs the user has implied but not said. We call this \emph{conversational…

While question answering (QA) with neural network, i.e. neural QA, has achieved promising results in recent years, lacking of large scale real-word QA dataset is still a challenge for developing and evaluating neural QA system. To alleviate…

This study investigates how context and emotional tone metadata influence large language model (LLM) reasoning and performance in fallacy classification tasks, particularly within political debate settings. Using data from U.S. presidential…

The growing complexity and diversity of news coverage have made framing analysis a crucial yet challenging task in computational social science. Traditional approaches, including manual annotation and fine-tuned models, remain limited by…

Sentiment analysis is crucial for brand reputation management in the banking sector, where customer feedback spans English, Sinhala, Singlish, and code-mixed text. Existing models struggle with low-resource languages like Sinhala and lack…

Chart question answering (ChartQA) tasks play a critical role in interpreting and extracting insights from visualization charts. While recent advancements in multimodal large language models (MLLMs) like GPT-4o have shown promise in…

Text-to-Audio (TTA) generation has made rapid progress, but current evaluation methods remain narrow, focusing mainly on perceptual quality while overlooking robustness, generalization, and ethical concerns. We present TTA-Bench, a…

Annotating datasets for question answering (QA) tasks is very costly, as it requires intensive manual labor and often domain-specific knowledge. Yet strategies for annotating QA datasets in a cost-effective manner are scarce. To provide a…

Time is an important dimension in our physical world. Lots of facts can evolve with respect to time. For example, the U.S. President might change every four years. Therefore, it is important to consider the time dimension and empower the…

In-Car Conversational Question Answering (ConvQA) systems significantly enhance user experience by enabling seamless voice interactions. However, assessing their accuracy and reliability remains a challenge. This paper explores the use of…

In this paper, we aim to solve the problems standing in the way of automatic comparative question answering. To this end, we propose an evaluation framework to assess the quality of comparative question answering summaries. We formulate 15…