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In the past years, AI has seen many advances in the field of NLP. This has led to the emergence of LLMs, such as the now famous GPT-3.5, which revolutionise the way humans can access or generate content. Current studies on LLM-based…
Generative AI systems have been heralded as tools for augmenting human creativity and inspiring divergent thinking, though with little empirical evidence for these claims. This paper explores the effects of exposure to AI-generated images…
Motivation. Trust in generative AI programming assistants is a vital attitude that impacts how programmers use those programming assistants. Programmers that are over-trusting may be too reliant on their tools, leading to incorrect or…
We study the staggered introduction of a generative AI-based conversational assistant using data from 5,172 customer support agents. Access to AI assistance increases worker productivity, as measured by issues resolved per hour, by 15\% on…
Propelled by their remarkable capabilities to generate novel and engaging content, Generative Artificial Intelligence (GenAI) technologies are disrupting traditional workflows in many industries. While prior research has examined GenAI from…
Studies of Generative AI (GenAI)-assisted creative workflows have focused on individuals overcoming challenges of prompting to produce what they envisioned. When designers work in teams, how do collaboration and prompting influence each…
This paper investigates current software testing systems and explores how artificial intelligence, specifically Generative AI, can be integrated to enhance these systems. It begins by examining different types of AI systems and focuses on…
Generative AI is altering work processes, task composition, and organizational design, yet its effects on employment and the macroeconomy remain unresolved. In this review, we synthesize theory and empirical evidence at three levels. First,…
Generative AI has the potential to transform how public services are delivered by enhancing productivity and reducing time spent on bureaucracy. Furthermore, unlike other types of artificial intelligence, it is a technology that has quickly…
AI-powered coding assistants are rapidly becoming fixtures in professional IDEs, yet their sustained influence on everyday development remains poorly understood. Prior research has focused on short-term use or self-reported perceptions,…
Generative AI has been heavily critiqued by artists in both popular media and HCI scholarship. However, more work is needed to understand the impacts of generative AI on professional artists' workplaces and careers. In this paper, we…
Generative AI (GenAI) has brought opportunities and challenges for higher education as it integrates into teaching and learning environments. As instructors navigate this new landscape, understanding their engagement with and attitudes…
Generative Artificial Intelligence (AI) models such as OpenAI's ChatGPT have the potential to revolutionize Statistical Process Control (SPC) practice, learning, and research. However, these tools are in the early stages of development and…
How are new technologies like generative AI quickly adopted and used by executive and managerial leaders to create value in organizations? A survey of INSEAD's global alumni base revealed several intriguing insights into perceptions and…
When generative AI (genAI) systems are used in high-stakes decision-making, its recommended role is to aid, rather than replace, human decision-making. However, there is little empirical exploration of how professionals making high-stakes…
Generative AI (GenAI) has introduced myriad opportunities and challenges for higher education. Anticipating this potential transformation requires understanding students' contextualised practices and norms around GenAI. We conducted…
Organisations are examining how generative AI can support their operational work and decision-making processes. This study investigates how employees in a energy company understand AI adoption and identify areas where AI and LLMs-based…
About 32% of a software practitioners' day involves seeking and using information to support task completion. Although the information needs of software practitioners have been studied extensively, the impact of AI-assisted tools on their…
Agent-based coding tools have transformed software development practices. Unlike prompt-based approaches that require developers to manually integrate generated code, these agent-based tools autonomously interact with repositories to…
The integration of generative AI (GenAI) tools, particularly large language models (LLMs), is transforming professional coaching workflows. This study explores how coaches use GenAI, the perceived benefits and limitations of these tools,…