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The explainability of recommender systems has attracted significant attention in academia and industry. Many efforts have been made for explainable recommendations, yet evaluating the quality of the explanations remains a challenging and…

Information Retrieval · Computer Science 2024-06-07 Xiaoyu Zhang , Yishan Li , Jiayin Wang , Bowen Sun , Weizhi Ma , Peijie Sun , Min Zhang

Artificial Intelligence (AI) models increasingly drive high-stakes consumer interactions, yet their decision logic often remains opaque. Prevailing explainable AI techniques rely on post hoc numerical feature attributions, which fail to…

Computation and Language · Computer Science 2026-01-09 Xiang Cheng , Wen Wang , Anindya Ghose

The perceived quality of the explanations accompanying e-government services is key to gaining trust in these institutions, consequently amplifying further usage of these services. Recent advances in generative AI, and concretely in Large…

Computers and Society · Computer Science 2025-05-01 Lior Limonad , Fabiana Fournier , Hadar Mulian , George Manias , Spiros Borotis , Danai Kyrkou

When the initial vision of Explainable (XAI) was articulated, the most popular framing was to open the (proverbial) "black-box" of AI so that we could understand the inner workings. With the advent of Large Language Models (LLMs), the very…

Human-Computer Interaction · Computer Science 2024-08-15 Upol Ehsan , Mark O. Riedl

Explainable Artificial Intelligence (XAI) has re-emerged in response to the development of modern AI and ML systems. These systems are complex and sometimes biased, but they nevertheless make decisions that impact our lives. XAI systems are…

Artificial Intelligence · Computer Science 2021-02-10 Shane T. Mueller , Elizabeth S. Veinott , Robert R. Hoffman , Gary Klein , Lamia Alam , Tauseef Mamun , William J. Clancey

With the rapid development of artificial intelligence, large language models (LLMs) have shown promising capabilities in mimicking human-level language comprehension and reasoning. This has sparked significant interest in applying LLMs to…

Computation and Language · Computer Science 2023-11-06 Mingze Yuan , Peng Bao , Jiajia Yuan , Yunhao Shen , Zifan Chen , Yi Xie , Jie Zhao , Yang Chen , Li Zhang , Lin Shen , Bin Dong

The field of eXplainable artificial intelligence (XAI) has produced a plethora of methods (e.g., saliency-maps) to gain insight into artificial intelligence (AI) models, and has exploded with the rise of deep learning (DL). However,…

Human-Computer Interaction · Computer Science 2024-04-12 Marvin Pafla , Kate Larson , Mark Hancock

While many researchers use Large Language Models (LLMs) through chat-based access, their real potential lies in leveraging LLMs via application programming interfaces (APIs). This paper conceptualizes LLMs as universal text processing…

Computation and Language · Computer Science 2026-03-23 Ivan Zupic

The uses of machine learning (ML) have snowballed in recent years. In many cases, ML models are highly complex, and their operation is beyond the understanding of human decision-makers. Nevertheless, some uses of ML models involve…

Machine Learning · Computer Science 2024-12-25 Yacine Izza , Xuanxiang Huang , Antonio Morgado , Jordi Planes , Alexey Ignatiev , Joao Marques-Silva

As large language models (LLMs) become integral to intelligent user interfaces (IUIs), their role as decision-making agents raises critical concerns about alignment. Although extensive research has addressed issues such as factuality, bias,…

Artificial Intelligence · Computer Science 2025-04-23 Anna Karnysheva , Christian Drescher , Dietrich Klakow

Large language models (LLMs) are increasingly used for both everyday and specialized tasks. While HCI research focuses on domain-specific applications, little is known about how heavy users integrate LLMs into everyday decision-making.…

Human-Computer Interaction · Computer Science 2025-04-18 Eunhye Kim , Kiroong Choe , Minju Yoo , Sadat Shams Chowdhury , Jinwook Seo

Large Language Models (LLMs) are increasingly used by undergraduate students as on-demand tutors, yet their reliability on circuit- and diagram-based digital logic problems remains unclear. We present a human- AI study evaluating three…

Hardware Architecture · Computer Science 2026-02-18 Yogeswar Reddy Thota , Setareh Rafatirad , Homayoun Houman , Tooraj Nikoubin

Large language models (LLMs) are revolutionizing every aspect of society. They are increasingly used in problem-solving tasks to substitute human assessment and reasoning. LLMs are trained on what humans write and are thus exposed to human…

Software Engineering · Computer Science 2025-10-14 Fengfei Sun , Ningke Li , Kailong Wang , Lorenz Goette

In this position paper, we discuss the potential for leveraging LLMs as interactive research tools to facilitate collaboration between human coders and AI to effectively annotate online risk data at scale. Collaborative human-AI labeling is…

Human-Computer Interaction · Computer Science 2024-04-12 Jinkyung Park , Pamela Wisniewski , Vivek Singh

We show that large language models (LLMs) are remarkably good at working with interpretable models that decompose complex outcomes into univariate graph-represented components. By adopting a hierarchical approach to reasoning, LLMs can…

Recent developments in large language models (LLMs) have unlocked new opportunities for healthcare, from information synthesis to clinical decision support. These new LLMs are not just capable of modeling language, but can also act as…

Human-Computer Interaction · Computer Science 2023-09-21 Nikita Mehandru , Brenda Y. Miao , Eduardo Rodriguez Almaraz , Madhumita Sushil , Atul J. Butte , Ahmed Alaa

In the rapidly evolving landscape of large language models (LLMs), most research has primarily viewed them as independent individuals, focusing on assessing their capabilities through standardized benchmarks and enhancing their general…

Human-Computer Interaction · Computer Science 2024-01-17 Jiayin Wang , Weizhi Ma , Peijie Sun , Min Zhang , Jian-Yun Nie

Large Language Models (LLMs) have shown capabilities close to human performance in various analytical tasks, leading researchers to use them for time and labor-intensive analyses. However, their capability to handle highly specialized and…

Computation and Language · Computer Science 2024-10-08 Alexander S. Choi , Syeda Sabrina Akter , JP Singh , Antonios Anastasopoulos

Explainable AI (XAI) aims to support appropriate human-AI reliance by increasing the interpretability of complex model decisions. Despite the proliferation of proposed methods, there is mixed evidence surrounding the effects of different…

Human-Computer Interaction · Computer Science 2024-10-29 Emma Casolin , Flora D. Salim , Ben Newell

The development of Generative AI Large Language Models (LLMs) raised the alarm regarding identifying content produced through generative AI or humans. In one case, issues arise when students heavily rely on such tools in a manner that can…

Computation and Language · Computer Science 2025-01-07 Ayat Najjar , Huthaifa I. Ashqar , Omar Darwish , Eman Hammad
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