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In this paper we perform an analytic comparison of a number of techniques used to detect fake and deceptive online reviews. We apply a number machine learning approaches found to be effective, and introduce our own approach by fine-tuning…

Artificial Intelligence · Computer Science 2020-10-30 Stefan Kennedy , Niall Walsh , Kirils Sloka , Jennifer Foster , Andrew McCarren

Internet users generate content at unprecedented rates. Building intelligent systems capable of discriminating useful content within this ocean of information is thus becoming a urgent need. In this paper, we aim to predict the usefulness…

Computation and Language · Computer Science 2018-09-24 Marco Passon , Marco Lippi , Giuseppe Serra , Carlo Tasso

Online Reviews play a vital role in e commerce for decision making. Much of the population makes the decision of which places, restaurant to visit, what to buy and from where to buy based on the reviews posted on the respective platforms. A…

Computation and Language · Computer Science 2022-01-03 Ashish Salunkhe

We introduce the novel approach towards fake text reviews detection in collaborative filtering recommender systems. The existing algorithms concentrate on detecting the fake reviews, generated by language models and ignore the texts,…

Artificial Intelligence · Computer Science 2023-01-10 Yuliya Tukmacheva , Ivan Oseledets , Evgeny Frolov

The number of reviews on Amazon has grown significantly over the years. Customers who made purchases on Amazon provide reviews by rating the product from 1 to 5 stars and sharing a text summary of their experience and opinion of the…

Information Retrieval · Computer Science 2021-02-09 Mohammad R. Rezaei

Online reviews have increasingly become a very important resource for consumers when making purchases. Though it is becoming more and more difficult for people to make well-informed buying decisions without being deceived by fake reviews.…

Computation and Language · Computer Science 2016-09-12 Vlad Sandulescu , Martin Ester

Social media for news consumption is a double-edged sword. On the one hand, its low cost, easy access, and rapid dissemination of information lead people to seek out and consume news from social media. On the other hand, it enables the wide…

Social and Information Networks · Computer Science 2017-09-05 Kai Shu , Amy Sliva , Suhang Wang , Jiliang Tang , Huan Liu

Consumers' purchase decisions are increasingly influenced by user-generated online reviews. Accordingly, there has been growing concern about the potential for posting "deceptive opinion spam" -- fictitious reviews that have been…

Social and Information Networks · Computer Science 2014-09-17 Myle Ott , Claire Cardie , Jeff Hancock

There are many on-line settings in which users publicly express opinions. A number of these offer mechanisms for other users to evaluate these opinions; a canonical example is Amazon.com, where reviews come with annotations like "26 of 32…

Computation and Language · Computer Science 2009-06-24 Cristian Danescu-Niculescu-Mizil , Gueorgi Kossinets , Jon Kleinberg , Lillian Lee

Modeling and prediction of review helpfulness has become more predominant due to proliferation of e-commerce websites and online shops. Since the functionality of a product cannot be tested before buying, people often rely on different…

Computation and Language · Computer Science 2020-04-29 Iyiola E. Olatunji , Xin Li , Wai Lam

Online reviews provided by consumers are a valuable asset for e-Commerce platforms, influencing potential consumers in making purchasing decisions. However, these reviews are of varying quality, with the useful ones buried deep within a…

Artificial Intelligence · Computer Science 2017-05-09 Subhabrata Mukherjee , Kashyap Popat , Gerhard Weikum

In the current digital commerce landscape, user-generated reviews play a critical role in shaping consumer behavior, product reputation, and platform credibility. However, the proliferation of fake or misleading reviews often generated by…

Artificial Intelligence · Computer Science 2025-11-04 Suhasnadh Reddy Veluru , Sai Teja Erukude , Viswa Chaitanya Marella

User-generated reviews serve as crucial references in shopper's decision-making process. Moreover, they improve product sales and validate the reputation of the website as a whole. Thus, it becomes important to design reviews ranking…

Information Retrieval · Computer Science 2020-09-08 Akhil Sai Peddireddy

Providers of online marketplaces are constantly combatting against problematic transactions, such as selling illegal items and posting fictive items, exercised by some of their users. A typical approach to detect fraud activity has been to…

Social and Information Networks · Computer Science 2020-12-23 Shun Kodate , Ryusuke Chiba , Shunya Kimura , Naoki Masuda

False information can be created and spread easily through the web and social media platforms, resulting in widespread real-world impact. Characterizing how false information proliferates on social platforms and why it succeeds in deceiving…

Social and Information Networks · Computer Science 2018-04-24 Srijan Kumar , Neil Shah

Users on the internet usually require venues to provide better purchasing recommendations. This can be provided by a reputation system that processes ratings to provide recommendations. The rating aggregation process is a main part of…

Machine Learning · Computer Science 2022-09-13 Ahmad Alqwadri , Mohammad Azzeh , Fadi Almasalha

Nowadays, there are a lot of people using social media opinions to make their decision on buying products or services. Opinion spam detection is a hard problem because fake reviews can be made by organizations as well as individuals for…

Information Retrieval · Computer Science 2018-07-31 L. H. Nguyen , N. T. H. Pham , V. M. Ngo

Fake news can significantly misinform people who often rely on online sources and social media for their information. Current research on fake news detection has mostly focused on analyzing fake news content and how it propagates on a…

Computation and Language · Computer Science 2019-11-05 Niraj Sitaula , Chilukuri K. Mohan , Jennifer Grygiel , Xinyi Zhou , Reza Zafarani

Online reviews play a crucial role in helping consumers evaluate and compare products and services. However, review hosting sites are often targeted by opinion spamming. In recent years, many such sites have put a great deal of effort in…

Social and Information Networks · Computer Science 2016-11-22 Huayi Li , Geli Fei , Shuai Wang , Bing Liu , Weixiang Shao , Arjun Mukherjee , Jidong Shao

In recent years, due to the booming development of online social networks, fake news for various commercial and political purposes has been appearing in large numbers and widespread in the online world. With deceptive words, online social…

Social and Information Networks · Computer Science 2019-08-13 Jiawei Zhang , Bowen Dong , Philip S. Yu