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Conversational AI systems exhibit a level of human-like behavior that promises to have profound impacts on many aspects of daily life -- how people access information, create content, and seek social support. Yet these models have also…

Human-Computer Interaction · Computer Science 2023-06-21 Christopher M. Homan , Greg Serapio-Garcia , Lora Aroyo , Mark Diaz , Alicia Parrish , Vinodkumar Prabhakaran , Alex S. Taylor , Ding Wang

Ensuring the safety of Generative AI requires a nuanced understanding of pluralistic viewpoints. In this paper, we introduce a novel data-driven approach for analyzing ordinal safety ratings in pluralistic settings. Specifically, we address…

In this paper, we present findings from an semi-experimental exploration of rater diversity and its influence on safety annotations of conversations generated by humans talking to a generative AI-chat bot. We find significant differences in…

Human-Computer Interaction · Computer Science 2023-05-12 Lora Aroyo , Mark Diaz , Christopher Homan , Vinodkumar Prabhakaran , Alex Taylor , Ding Wang

Understanding what constitutes safety in AI-generated content is complex. While developers often rely on predefined taxonomies, real-world safety judgments also involve personal, social, and cultural perceptions of harm. This paper examines…

Current text-to-image (T2I) models often fail to account for diverse human experiences, leading to misaligned systems. We advocate for pluralistic alignment, where an AI understands and is steerable towards diverse, and often conflicting,…

Generative AI systems produce a range of risks. To ensure the safety of generative AI systems, these risks must be evaluated. In this paper, we make two main contributions toward establishing such evaluations. First, we propose a…

Public attitudes toward artificial intelligence (AI) and driving safety are typically studied in isolation using variable-centered methods that assume population homogeneity, yet risk perception theory predicts that these evaluations covary…

Computers and Society · Computer Science 2026-04-07 Amir Rafe , Anika Baitullah , Subasish Das

Despite growing concerns about the risks of Generative AI (GenAI), there is limited understanding of public perceptions of these risks and their associated failure modes -- defined as recurring patterns of sociotechnical breakdown across…

Human-Computer Interaction · Computer Science 2026-04-27 Megan Li , Wendy Bickersteth , Ningjing Tang , Parv Kapoor , Khinezin Win , Peter Zhong , Jason I. Hong , Lorrie Faith Cranor , Hoda Heidari , Hong Shen

AI risk assessment is the primary tool for identifying harms caused by AI systems. These include intersectional harms, which arise from the interaction between identity categories (e.g., class and skin tone) and which do not occur, or occur…

Computers and Society · Computer Science 2026-04-28 Edyta Bogucka , Sanja Šćepanović , Daniele Quercia

Machine learning approaches often require training and evaluation datasets with a clear separation between positive and negative examples. This risks simplifying and even obscuring the inherent subjectivity present in many tasks. Preserving…

Human-Computer Interaction · Computer Science 2023-06-21 Lora Aroyo , Alex S. Taylor , Mark Diaz , Christopher M. Homan , Alicia Parrish , Greg Serapio-Garcia , Vinodkumar Prabhakaran , Ding Wang

This paper analyzes the community safety guidelines of five text-to-image (T2I) generation platforms and audits five T2I models, focusing on prompts related to the representation of humans in areas that might lead to societal stigma. While…

Computers and Society · Computer Science 2024-09-27 Piera Riccio , Georgina Curto , Nuria Oliver

With the rapid uptake of generative AI, investigating human perceptions of generated responses has become crucial. A major challenge is their `aptitude' for hallucinating and generating harmful contents. Despite major efforts for…

Text-to-image (T2I) generative models are increasingly used to produce content for education, media, and public-facing communication, and are starting to be integrated into higher-impact pipelines. Since generated images tend to reinforce…

Computers and Society · Computer Science 2026-05-14 Jose Luna , Yankun Wu , Xiaofei Xie , Noa Garcia

In this paper, we study how different Reddit communities discuss generative AI in high school education, focusing on learning, academic integrity, AI detection, and emotional framing. Using 3,789 posts from five education-related…

Computers and Society · Computer Science 2026-03-27 Parth Gaba , Emiliano De Cristofaro

Due to its general-purpose nature, Generative AI is applied in an ever-growing set of domains and tasks, leading to an expanding set of risks of harm impacting people, communities, society, and the environment. These risks may arise due to…

Computers and Society · Computer Science 2026-04-27 Megan Li , Wendy Bickersteth , Ningjing Tang , Jason Hong , Lorrie Cranor , Hong Shen , Hoda Heidari

Generative AI systems across modalities, ranging from text (including code), image, audio, and video, have broad social impacts, but there is no official standard for means of evaluating those impacts or for which impacts should be…

Many important decisions in our everyday lives, such as authentication via biometric models, are made by Artificial Intelligence (AI) systems. These can be in poor alignment with human expectations, and testing them on clear-cut existing…

Human-Computer Interaction · Computer Science 2024-09-20 Lukas Mecke , Daniel Buschek , Uwe Gruenefeld , Florian Alt

The rise of generative AI (GenAI) has impacted many aspects of human life. As these systems become embedded in everyday practices, understanding public trust in them is also essential for responsible adoption and governance. Prior work on…

Computation and Language · Computer Science 2026-03-25 Aria Pessianzadeh , Naima Sultana , Hildegarde Van den Bulck , David Gefen , Shahin Jabbari , Rezvaneh Rezapour

Artificial Intelligence (AI) is reshaping many societal domains, raising critical questions about its risks, benefits, and the potential misalignment between public and academic perspectives. This study examines how the general public…

Computers and Society · Computer Science 2026-05-05 Philipp Brauner , Felix Glawe , Gian Luca Liehner , Luisa Vervier , Martina Ziefle

Artificial intelligence (AI) is interacting with people at an unprecedented scale, offering new avenues for immense positive impact, but also raising widespread concerns around the potential for individual and societal harm. Today, the…

Artificial Intelligence · Computer Science 2024-06-25 Andrea Bajcsy , Jaime F. Fisac
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