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When Computer Science (CS) students try to use or extend open-source software (OSS) projects, they often encounter the common challenge of OSS failing to build on their local machines. Even though OSS often provides ready-to-build packages,…

Software Engineering · Computer Science 2025-02-25 Sunzhou Huang , Na Meng , Xueqing Liu , Xiaoyin Wang

When inspiring software developers to contribute to open source software, the act is often referenced as an opportunity to build tools to support the developer community. However, that is not the only charge that propels contributions --…

Software Engineering · Computer Science 2022-04-13 Yu Huang , Denae Ford , Thomas Zimmermann

Usability is an increasing concern in open source software (OSS). Given the recent changes in the OSS landscape, it is imperative to examine the OSS contributors' current valued factors, practices, and challenges concerning usability. We…

Software Engineering · Computer Science 2020-07-15 Wenting Wang , Jinghui Cheng , Jin L. C. Guo

Contributors to open source software (OSS) communities assume diverse roles to take different responsibilities. One major limitation of the current OSS tools and platforms is that they provide a uniform user interface regardless of the…

Software Engineering · Computer Science 2019-03-14 Jinghui Cheng , Jin L. C. Guo

Previous work established that open source software (OSS) projects can benefit from the involvement of UX professionals, who offer user-centric perspectives and contributions to improve software usability. However, their participation in…

Human-Computer Interaction · Computer Science 2025-03-05 Arghavan Sanei , Jinghui Cheng

Invisible labor is work that is either not fully visible or not appropriately compensated. In open source software (OSS) ecosystems, essential tasks that do not involve code (like content moderation) often become invisible to the detriment…

Software Engineering · Computer Science 2025-01-13 John Meluso , Amanda Casari , Katie McLaughlin , Milo Z. Trujillo

Usability and user experience (UX) issues are often not well emphasized and addressed in open source software (OSS) development. There is an imperative need for supporting OSS communities to collaboratively identify, understand, and fix UX…

Human-Computer Interaction · Computer Science 2019-02-21 Jinghui Cheng , Jin L. C. Guo

The fact that the number of users of open source software (OSS) is practically un-limited and that ultimately the software quality is determined by end users experience, makes the usability an even more critical quality attribute than it is…

Software Engineering · Computer Science 2015-07-27 Arif Raza , Luiz Fernando Capretz

Open Source Software (OSS) projects offer valuable opportunities to train the next generation of software engineers while benefiting projects and society as a whole. While research has extensively explored student participation in OSS and…

Software Engineering · Computer Science 2025-04-25 Italo Santos , Katia Romero Felizardo , Bianca Trinkereinch , Daniel M. German , Igor Steinmacher , Marco A. Gerosa

In application software, the satisfaction of target users makes the software more acceptable. Open Source Software (OSS) systems have neither the physical nor the commercial boundaries of proprietary software, thus users from all over the…

Software Engineering · Computer Science 2015-07-27 Arif Raza , Luiz Fernando Capretz

Due to the increasing number of attacks targeting open source library ecosystems, assisting maintainers has become a top priority. This is especially important since maintainers are usually overworked. Although the motivation of Open Source…

Software Engineering · Computer Science 2023-04-13 Supatsara Wattanakriengkrai , Raula Gaikovina Kula , Christoph Treude , Kenichi Matsumoto

Creating a successful and sustainable Open Source Software (OSS) project often depends on the strength and the health of the community behind it. Current literature explains the contributors' lifecycle, starting with the motivations that…

Software Engineering · Computer Science 2021-07-30 Giuseppe Iaffaldano , Igor Steinmacher , Fabio Calefato , Marco Gerosa , Filippo Lanubile

It is now commonplace for organizations to pay developers to work on specific open source software (OSS) projects to pursue their business goals. Such paid developers work alongside voluntary contributors, but given the different…

Software Engineering · Computer Science 2024-01-26 Yuxia Zhang , Mian Qin , Klaas-Jan Stol , Minghui Zhou , Hui Liu

The sustainability of open source software (OSS) projects hinges on contributor retention. Interpersonal challenges can inhibit a feeling of welcomeness among contributors, particularly from underrepresented groups, which impacts their…

Software Engineering · Computer Science 2024-11-05 Bianca Trinkenreich , Zixuan Feng , Rudrajit Choudhuri , Marco Gerosa , Anita Sarma , Igor Steinmacher

In open-source software (OSS), software vulnerabilities have significantly increased. Although researchers have investigated the perspectives of vulnerability reporters and OSS contributor security practices, understanding the perspectives…

Software Engineering · Computer Science 2025-02-04 Jessy Ayala , Yu-Jye Tung , Joshua Garcia

The sense of belonging to a community is a basic human need that impacts an individuals behavior, long-term engagement, and job satisfaction, as revealed by research in disciplines such as psychology, healthcare, and education. Despite much…

Software Engineering · Computer Science 2024-01-24 Bianca Trinkenreich , Klaas-Jan Stol , Anita Sarma , Daniel M. German , Marco A. Gerosa , Igor Steinmacher

The development of Open-Source Software (OSS) is not only a technical challenge, but also a social one due to the diverse mixture of contributors. To this aim, social-coding platforms, such as GitHub, provide the infrastructure needed to…

Software Engineering · Computer Science 2025-07-30 Sergio Cobos , Javier Luis Cánovas Izquierdo

GitHub Sponsors, launched in 2019, enables donations to individual open source software (OSS) developers. Financial support for OSS maintainers and developers is a major issue in terms of sustaining OSS projects, and the ability to donate…

Software Engineering · Computer Science 2022-02-14 Naomichi Shimada , Tao Xiao , Hideaki Hata , Christoph Treude , Kenichi Matsumoto

Invisible labor is an intrinsic part of the modern workplace, and includes labor that is undervalued or unrecognized such as creating collaborative atmospheres. Open source software (OSS) is software that is viewable, editable and shareable…

Social and Information Networks · Computer Science 2025-03-18 Robin A. Lange , Anna Gibson , Milo Z. Trujillo , Brooke Foucault Welles

As open source software (OSS) becomes increasingly mature and popular, there are significant challenges with properly accounting for usability concerns for the diverse end users. Participatory design, where multiple stakeholders collaborate…

Human-Computer Interaction · Computer Science 2021-02-26 Jazlyn Hellman , Jinghui Cheng , Jin L. C. Guo
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