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In recent years, extensive research has been conducted in the area of Service Level Agreement (SLA) for utility computing systems. An SLA is a formal contract used to guarantee that consumers' service quality expectation can be achieved. In…

Distributed, Parallel, and Cluster Computing · Computer Science 2010-10-15 Linlin Wu , Rajkumar Buyya

The Service Level Agreement~(SLA) based grid superscheduling approach promotes coordinated resource sharing. Superscheduling is facilitated between administratively and topologically distributed grid sites by grid schedulers such as…

Distributed, Parallel, and Cluster Computing · Computer Science 2007-05-23 Rajiv Ranjan , Aaron Harwood , Rajkumar Buyya

Information and Communication Technology (ICT) is being provided to the variety of end-users demands, thereby providing a better and improved management of services is crucial. Therefore, Service Level Agreements (SLAs) are essential and…

Networking and Internet Architecture · Computer Science 2023-09-15 Ayyoub Akbari-Moghanjoughi , José Roberto de Almeida Amazonas , Germán Santos-Boada , Josep Solé-Pareta

A Service Level Agreement (SLA) is a formal contract between a service provider and a consumer, representing a crucial instrument to define, manage, and maintain relationships between these two parties. The SLA's ability to define the…

Distributed, Parallel, and Cluster Computing · Computer Science 2026-03-31 Serena Nicolazzo , Antonino Nocera , Witold Pedrycz

Cloud computing has motivated renewed interest in resource allocation problems with new consumption models. A common goal is to share a resource, such as CPU or I/O bandwidth, among distinct users with different demand patterns as well as…

Data Structures and Algorithms · Computer Science 2021-01-27 Sebastian Perez-Salazar , Ishai Menache , Mohit Singh , Alejandro Toriello

In this paper, we examine the problem of a single provider offering multiple types of service level agreements, and the implications thereof. In doing so, we propose a simple model for machine-readable service level agreements (SLAs) and…

Software Engineering · Computer Science 2014-07-29 Christopher C. Lamb , Gregory L. Heileman

We consider robust resource allocation of services in Clouds. More specifically, we consider the case of a large public or private Cloud platform that runs a relatively small set of large and independent services. These services are…

Distributed, Parallel, and Cluster Computing · Computer Science 2013-10-22 Olivier Beaumont , Lionel Eyraud-Dubois , Paul Renaud-Goud

City governments in the United States are increasingly pressured to adopt emerging technologies. Yet, these systems often risk biased and disparate outcomes. Scholars studying public sector technology design have converged on the need to…

Computers and Society · Computer Science 2025-05-29 Angie Zhang , Madison Liao , Elizaveta , Kravchenko , Marshanah Taylor , Angela Haddad , Chandra Bhat , S. Craig Watkins , Min Kyung Lee

Service Level Agreements (SLA) are commonly used to specify the quality attributes between cloud service providers and the customers. A violation of SLAs can result in high penalties. To allow the analysis of SLA compliance before the…

Distributed, Parallel, and Cluster Computing · Computer Science 2019-08-28 Frank S. de Boer , Elena Giachino , Stijn de Gouw , Reiner Hähnle , Einar Broch Johnsen , Cosimo Laneve , Ka I Pun , Gianluigi Zavattaro

Enterprise workloads usually call for an uptime service level agreement (SLA) at the pain of contractual penalty in the event of slippage. Often, the strategy is to introduce ad-hoc HA (High Availability) mechanisms in response. Implemented…

Distributed, Parallel, and Cluster Computing · Computer Science 2022-05-12 Sreekrishnan Venkateswaran , Santonu Sarkar

The Internet of Things (IoT) promises to help solve a wide range of issues that relate to our wellbeing within application domains that include smart cities, healthcare monitoring, and environmental monitoring. IoT is bringing new wireless…

Distributed, Parallel, and Cluster Computing · Computer Science 2018-10-16 Awatif Alqahtani , Yinhao Li , Pankesh Patel , Ellis Solaiman , Rajiv Ranjan

This paper proposes a bilevel transit network design problem considering supply side uncertainty. The upper level problem determines frequency settings to simultaneously maximize the efficiency and equity measures, which are defined by the…

Physics and Society · Physics 2020-05-06 Yu Jiang

With the growing demand for network connectivity and diversity of network applications, one primary challenge that network service providers are facing is managing the commitments for Service Level Agreements~(SLAs). Service providers…

Networking and Internet Architecture · Computer Science 2022-04-11 Tooba Faisal , Jose Antonio Ordonez Lucena , Diego R. Lopez , Chonggang Wang , Mischa Dohler

Small-scale clouds (SCs) often suffer from resource under-provisioning during peak demand, leading to inability to satisfy service level agreements (SLAs) and consequent loss of customers. One approach to address this problem is for a set…

Distributed, Parallel, and Cluster Computing · Computer Science 2017-08-08 Sung-Han Lin , Ranjan Pal , Marco Paolieri , Leana Golubchik

Resiliency plays a critical role in designing future communication networks. How to make edge computing systems resilient against unpredictable failures and fluctuating demand is an important and challenging problem. To this end, this paper…

Optimization and Control · Mathematics 2023-06-28 Jiaming Cheng , Duong Tung Nguyen , Vijay K. Bhargava

Service Oriented Architectures (SOAs) are component-based architectures, characterized by reusability, modularization and composition, usually offered by HTTP (web services) and often equipped with a Quality of Services (QoS) measure. In…

Software Engineering · Computer Science 2009-06-23 Stefano Bistarelli , Paola Campli

We present a flexible public transit network design model which optimizes a social access objective while guaranteeing that the system's costs and transit times remain within a preset margin of their current levels. The purpose of the model…

Optimization and Control · Mathematics 2021-11-15 Adam Rumpf , Hemanshu Kaul

In hosting environments such as IaaS clouds, desirable application performance is usually guaranteed through the use of Service Level Agreements (SLAs), which specify minimal fractions of resource capacities that must be allocated for use…

Distributed, Parallel, and Cluster Computing · Computer Science 2019-12-03 Vatche Ishakian , Azer Bestavros , Assaf Kfoury

The security features of current digital services are mostly defined and dictated by the service provider (SP). A user can always decline to use a service whose terms do not fulfill the expected criteria, but in many cases, even a simple…

Cryptography and Security · Computer Science 2014-03-28 Takeshi Takahashi , Jarmo Harju , Joona Kannisto , Bilhanan Silverajan , Jarmo Harju , Shin'ichiro Matsuo

Network slicing is considered to be one of the key enablers to Fifth Generation (5G) communication system. Legacy telecommunication networks have been providing various services to all kinds of customers through a single network…

Networking and Internet Architecture · Computer Science 2026-03-16 Mohammad Asif Habibi , Bin Han , Meysam Nasimi , Hans D. Schotten
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