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The aesthetics of e-commerce websites have a big influence on purchasing decisions and customers' satisfaction. Webpage complexity and high cognitive load are responsible for causing an unpleasant experience while shopping online. This…

Human-Computer Interaction · Computer Science 2026-05-06 Shojibur Rahman , Ahmed Alif Swopno , Nayeem Ahmed , Ashik Ahmed Fahim , Tabin Hasan

Traditional e-commerce search systems employ multi-stage cascading architectures (MCA) that progressively filter items through recall, pre-ranking, and ranking stages. While effective at balancing computational efficiency with business…

With the prevalence of e-commence websites and the ease of online shopping, consumers are embracing huge amounts of various options in products. Undeniably, shopping is one of the most essential activities in our society and studying…

Computer Vision and Pattern Recognition · Computer Science 2017-02-23 Kuan-Ting Chen , Jiebo Luo

The recent advances of conversational recommendations provide a promising way to efficiently elicit users' preferences via conversational interactions. To achieve this, the recommender system conducts conversations with users, asking their…

Information Retrieval · Computer Science 2022-09-14 Jinhang Zuo , Songwen Hu , Tong Yu , Shuai Li , Handong Zhao , Carlee Joe-Wong

The rapid growth of e-commerce has made people accustomed to shopping online. Before making purchases on e-commerce websites, most consumers tend to rely on rating scores and review information to make purchase decisions. With this…

Information Retrieval · Computer Science 2020-07-07 Yingqiang Ge , Shuyuan Xu , Shuchang Liu , Zuohui Fu , Fei Sun , Yongfeng Zhang

With the huge growth in e-commerce domain, product recommendations have become an increasing field of interest amongst e-commerce companies. One of the more difficult tasks in product recommendations is size and fit predictions. There are a…

Information Retrieval · Computer Science 2022-08-15 Oishik Chatterjee , Jaidam Ram Tej , Narendra Varma Dasaraju

In e-commerce, content quality of the product catalog plays a key role in delivering a satisfactory experience to the customers. In particular, visual content such as product images influences customers' engagement and purchase decisions.…

Computer Vision and Pattern Recognition · Computer Science 2018-11-21 Abon Chaudhuri , Paolo Messina , Samrat Kokkula , Aditya Subramanian , Abhinandan Krishnan , Shreyansh Gandhi , Alessandro Magnani , Venkatesh Kandaswamy

We propose a practical instant question answering (QA) system on product pages of ecommerce services, where for each user query, relevant community question answer (CQA) pairs are retrieved. User queries and CQA pairs differ significantly…

Machine Learning · Computer Science 2021-04-08 Happy Mittal , Aniket Chakrabarti , Belhassen Bayar , Animesh Anant Sharma , Nikhil Rasiwasia

Recommendation systems are widely used in e-commerce websites and online platforms to address information overload. However, existing systems primarily rely on historical data and user feedback, making it difficult to capture user intent…

Information Retrieval · Computer Science 2024-02-22 Qian Zhao , Hao Qian , Ziqi Liu , Gong-Duo Zhang , Lihong Gu

The chronological order of user-item interactions is a key feature in many recommender systems, where the items that users will interact may largely depend on those items that users just accessed recently. However, with the tremendous…

Information Retrieval · Computer Science 2019-06-24 Chen Ma , Peng Kang , Xue Liu

Retrieving relevant items that match users' queries from billion-scale corpus forms the core of industrial e-commerce search systems, in which embedding-based retrieval (EBR) methods are prevailing. These methods adopt a two-tower framework…

Information Retrieval · Computer Science 2023-03-21 Binbin Wang , Mingming Li , Zhixiong Zeng , Jingwei Zhuo , Songlin Wang , Sulong Xu , Bo Long , Weipeng Yan

In recommendation systems, the relevance and novelty of the final results are selected through a cascade system of Matching -> Ranking -> Strategy. The matching model serves as the starting point of the pipeline and determines the upper…

Information Retrieval · Computer Science 2024-08-07 Xin Jiang , Kaiqiang Wang , Yinlong Wang , Fengchang Lv , Taiyang Peng , Shuai Yang , Xianteng Wu , Pengye Zhang , Shuo Yuan , Yifan Zeng

The combination of Internet of Things (IoT) and Edge Computing (EC) can assist in the delivery of novel applications that will facilitate end users activities. Data collected by numerous devices present in the IoT infrastructure can be…

Databases · Computer Science 2020-08-13 Kostas Kolomvatsos , Christos Anagnostopoulos

Result relevance scoring is critical to e-commerce search user experience. Traditional information retrieval methods focus on keyword matching and hand-crafted or counting-based numeric features, with limited understanding of item semantic…

Information Retrieval · Computer Science 2021-04-27 Yunjiang Jiang , Yue Shang , Rui Li , Wen-Yun Yang , Guoyu Tang , Chaoyi Ma , Yun Xiao , Eric Zhao

Many existing industrial recommender systems are sensitive to the patterns of user-item engagement. Light users, who interact less frequently, correspond to a data sparsity problem, making it difficult for the system to accurately learn and…

Information Retrieval · Computer Science 2024-08-08 Hanjia Lyu , Hanqing Zeng , Yinglong Xia , Ren Chen , Jiebo Luo

E-commerce search serves as a central interface, connecting user demands with massive product inventories and plays a vital role in our daily lives. However, in real-world applications, it faces challenges, including highly ambiguous…

Information Retrieval · Computer Science 2026-03-25 Yupeng Li , Ben Chen , Mingyue Cheng , Zhiding Liu , Xuxin Zhang , Chenyi Lei , Wenwu Ou

E-Commerce customer support requires quick and accurate answers grounded in product data and past support cases. This paper develops a novel retrieval-augmented generation (RAG) framework that uses knowledge graphs (KGs) to improve the…

Computation and Language · Computer Science 2025-09-19 Piyushkumar Patel

Learning-to-rank (LTR) is a set of supervised machine learning algorithms that aim at generating optimal ranking order over a list of items. A lot of ranking models have been studied during the past decades. And most of them treat each…

Information Retrieval · Computer Science 2020-06-09 RuiXing Wang , Kuan Fang , RiKang Zhou , Zhan Shen , LiWen Fan

Search query specificity is broadly divided into two categories - Exploratory or Lookup. If a query specificity can be identified at the run time, it can be used to significantly improve the search results as well as quality of suggestions…

Information Retrieval · Computer Science 2021-10-12 Manoj K. Agarwal , Tezan Sahu

Higher-order networks are efficient representations of sequential data. Unlike the classic first-order network approach, they capture indirect dependencies between items composing the input sequences by the use of \textit{memory-nodes}. We…

Physics and Society · Physics 2021-09-08 Célestin Coquidé , Julie Queiros , François Queyroi
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