Related papers: Augmenting Compliance-Guaranteed Customer Service …
Large Language Models (LLMs) exhibit emerging in-context learning abilities through prompt engineering. The recent progress in large-scale generative models has further expanded their use in real-world language applications. However, the…
This paper aims to efficiently enable large language models (LLMs) to use external knowledge and goal guidance in conversational recommender system (CRS) tasks. Advanced LLMs (e.g., ChatGPT) are limited in domain-specific CRS tasks for 1)…
While conversing with chatbots, humans typically tend to ask many questions, a significant portion of which can be answered by referring to large-scale knowledge graphs (KG). While Question Answering (QA) and dialog systems have been…
Dialogue benchmarks are crucial in training and evaluating chatbots engaging in domain-specific conversations. Knowledge graphs (KGs) represent semantically rich and well-organized data spanning various domains, such as DBLP, DBpedia, and…
Large Language Models (LLMs) and chatbots show significant promise in streamlining the legal intake process. This advancement can greatly reduce the workload and costs for legal aid organizations, improving availability while making legal…
Background: Over the past few decades, the process and methodology of automated question generation (AQG) have undergone significant transformations. Recent progress in generative natural language models has opened up new potential in the…
Retrieval-Augmented-Generation and Generation-Augmented-Generation have been proposed to enhance the knowledge required for question answering with Large Language Models (LLMs) by leveraging richer context. However, the former relies on…
In the rapidly evolving domain of artificial intelligence, chatbots have emerged as a potent tool for various applications ranging from e-commerce to healthcare. This research delves into the intricacies of chatbot technology, from its…
Developers spend much time finding information that is relevant to their questions. Stack Overflow has been the leading resource, and with the advent of Large Language Models (LLMs), generative models such as ChatGPT are used frequently.…
Recent Large Language Models (LLMs) have shown remarkable capabilities in mimicking fictional characters or real humans in conversational settings. However, the realism and consistency of these responses can be further enhanced by providing…
Knowledge retrieval is one of the major challenges in building a knowledge-grounded dialogue system. A common method is to use a neural retriever with a distributed approximate nearest-neighbor database to quickly find the relevant…
Large Language Models (LLMs) and Knowledge Graphs (KGs) offer a promising approach to robust and explainable Question Answering (QA). While LLMs excel at natural language understanding, they suffer from knowledge gaps and hallucinations.…
Question and answer generation (QAG) consists of generating a set of question-answer pairs given a context (e.g. a paragraph). This task has a variety of applications, such as data augmentation for question answering (QA) models,…
Recently, large language models (LLMs), such as GPT-4, stand out remarkable conversational abilities, enabling them to engage in dynamic and contextually relevant dialogues across a wide range of topics. However, given a long conversation,…
The rapid advancement of Artificial Intelligence has resulted in the advent of Large Language Models (LLMs) with the capacity to produce text that closely resembles human communication. These models have been seamlessly integrated into…
Interest in Large Language Models (LLMs) has increased drastically since the emergence of ChatGPT and the outstanding positive societal response to the ease with which it performs tasks in Natural Language Processing (NLP). The triumph of…
Large Language Models (LLMs), such as ChatGPT, have recently been applied to various NLP tasks due to its open-domain generation capabilities. However, there are two issues with applying LLMs to dialogue tasks. 1. During the dialogue…
The advent of large language models (LLMs) has allowed numerous applications, including the generation of queried responses, to be leveraged in chatbots and other conversational assistants. Being trained on a plethora of data, LLMs often…
A chatbot is an intelligent software application that automates conversations and engages users in natural language through messaging platforms. Leveraging artificial intelligence (AI), chatbots serve various functions, including customer…
Large Language Models have found application in various mundane and repetitive tasks including Human Resource (HR) support. We worked with the domain experts of SAP SE to develop an HR support chatbot as an efficient and effective tool for…