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Generative AI is altering how we work, learn, communicate, and participate in online communities. How might online communities be changed by generative AI? To start addressing this question, we focused on online community moderators'…

Computers and Society · Computer Science 2025-10-21 Travis Lloyd , Joseph Reagle , Mor Naaman

Rules are a critical component of the functioning of nearly every online community, yet it is challenging for community moderators to make data-driven decisions about what rules to set for their communities. The connection between a…

Social and Information Networks · Computer Science 2025-04-16 Leon Leibmann , Galen Weld , Amy X. Zhang , Tim Althoff

Developing AI literacy is increasingly urgent as generative AI reshapes creative practice. Yet most AI literacy frameworks are top-down and expert-driven, overlooking how literacy emerges organically in creative communities. To address this…

Human-Computer Interaction · Computer Science 2026-03-11 Haidan Liu , Poorvi Bhatia , Nicholas Vincent , Parmit Chilana

Community rules play a key part in enabling or constraining the behaviors of members in online communities. However, little is unknown regarding whether and to what degree changing rules actually affects community dynamics. In this paper,…

Social and Information Networks · Computer Science 2023-08-03 Anna Fang , Wenjie Yang , Haiyi Zhu

Broadly accessible generative AI models like Dall-E have made it possible for anyone to create compelling visual art. In online communities, the introduction of AI-generated content (AIGC) may impact social dynamics, for example causing…

Artificial Intelligence · Computer Science 2025-09-26 Hana Matatov , Marianne Aubin Le Quéré , Ofra Amir , Mor Naaman

Online platforms are seeing increasing amounts of AI-generated content -- text and other forms of media that are made or co-created with generative AI. This trend suggests platforms may need to establish governance frameworks, including…

Human-Computer Interaction · Computer Science 2026-03-16 Lan Gao , Abani Ahmed , Oscar Chen , Margaux Reyl , Zayna Cheema , Nick Feamster , Chenhao Tan , Kurt Thomas , Marshini Chetty

As AI systems become increasingly prevalent in various aspects of daily life, gaining a comprehensive understanding of public perception towards these AI systems has become increasingly essential for several reasons such as ethical…

Social and Information Networks · Computer Science 2023-07-13 Weihong Qi , Jinsheng Pan , Hanjia Lyu , Jiebo Luo

There is strong agreement that generative AI should be regulated, but strong disagreement on how to approach regulation. While some argue that AI regulation should mostly rely on extensions of existing laws, others argue that entirely new…

Computers and Society · Computer Science 2024-12-17 Ruth Elisabeth Appel

Generative AI (GenAI) is increasingly being integrated into the online ecosystem, including online health communities (OHCs), where people with diverse health conditions exchange social support. For example, in OHCs, support providers are…

Increasingly people form opinions based on information they consume on online social media. As a result, it is crucial to understand what type of content attracts people's attention on social media and drive discussions. In this paper we…

Social and Information Networks · Computer Science 2017-05-09 Benjamin D. Horne , Sibel Adali , Sujoy Sikdar

We study human AI-detection behaviour at scale using a year of activity from r/RealOrAI, a Reddit community where users collaboratively assess whether visual media is real or AI-generated. The community is moderated by a bot that solicits…

Social and Information Networks · Computer Science 2026-05-26 Tuğrulcan Elmas

Online platforms like Reddit, Wikipedia, and Facebook are integral to modern life, enabling content creation and sharing through posts, comments, and discussions. Despite their virtual and often anonymous nature, these platforms need rules…

Physics and Society · Physics 2024-07-18 Shambhobi Bhattacharya , Jisung Yoon , Hyejin Youn

The emergence of AI companion applications has created novel forms of intimate human-AI relationships, yet empirical research on these communities remains limited. We present the first large-scale computational analysis of…

Human-Computer Interaction · Computer Science 2025-09-22 Pat Pataranutaporn , Sheer Karny , Chayapatr Archiwaranguprok , Constanze Albrecht , Auren R. Liu , Pattie Maes

Making online social communities 'better' is a challenging undertaking, as online communities are extraordinarily varied in their size, topical focus, and governance. As such, what is valued by one community may not be valued by another.…

Social and Information Networks · Computer Science 2022-05-11 Galen Weld , Amy X. Zhang , Tim Althoff

Advice forums are a crowdsourced way to reinforce cultural norms and moral behavior. Sites like Reddit contain massive amounts of natural language human interaction, with rules and norms unique to each individual subreddit community. To…

Human-Computer Interaction · Computer Science 2021-09-21 Emily Cannon , Bianca Crouse , Souvick Ghosh , Nicholas Rihn , Kristen Chua

Many researchers studying online communities seek to make them better. However, beyond a small set of widely-held values, such as combating misinformation and abuse, determining what 'better' means can be challenging, as community members…

Human-Computer Interaction · Computer Science 2023-09-22 Galen Weld , Amy X. Zhang , Tim Althoff

The rise of generative AI (GenAI) has impacted many aspects of human life. As these systems become embedded in everyday practices, understanding public trust in them is also essential for responsible adoption and governance. Prior work on…

Computation and Language · Computer Science 2026-03-25 Aria Pessianzadeh , Naima Sultana , Hildegarde Van den Bulck , David Gefen , Shahin Jabbari , Rezvaneh Rezapour

Search engines traditionally complement online content platforms by directing users seeking information to external websites. The emergence of generative AI search tools that summarize answers directly on the results page may disrupt this…

Information Retrieval · Computer Science 2026-05-21 Peibo Zhang , Ruomeng Cui , Dennis J. Zhang

Social media are shifting towards pluralism -- community-governed platforms where groups define their own norms. What violates rules in one community may be perfectly acceptable in another. Can AI models help moderate such pluralistic…

Computation and Language · Computer Science 2026-05-19 Zoher Kachwala , Bao Tran Truong , Rasika Muralidharan , Haewoon Kwak , Jisun An , Filippo Menczer

Content moderation is the process of flagging content based on pre-defined platform rules. There has been a growing need for AI moderators to safeguard users as well as protect the mental health of human moderators from traumatic content.…

Computation and Language · Computer Science 2023-02-21 Meng Ye , Karan Sikka , Katherine Atwell , Sabit Hassan , Ajay Divakaran , Malihe Alikhani
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