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Evaluation for many natural language understanding (NLU) tasks is broken: Unreliable and biased systems score so highly on standard benchmarks that there is little room for researchers who develop better systems to demonstrate their…

Computation and Language · Computer Science 2021-10-19 Samuel R. Bowman , George E. Dahl

This paper presents prompt design techniques for software engineering, in the form of patterns, to solve common problems when using large language models (LLMs), such as ChatGPT to automate common software engineering activities, such as…

Software Engineering · Computer Science 2023-03-15 Jules White , Sam Hays , Quchen Fu , Jesse Spencer-Smith , Douglas C. Schmidt

The Spoken Language Understanding Evaluation (SLUE) suite of benchmark tasks was recently introduced to address the need for open resources and benchmarking of complex spoken language understanding (SLU) tasks, including both classification…

Training accurate classifiers requires many labels, but each label provides only limited information (one bit for binary classification). In this work, we propose BabbleLabble, a framework for training classifiers in which an annotator…

Computation and Language · Computer Science 2018-08-28 Braden Hancock , Paroma Varma , Stephanie Wang , Martin Bringmann , Percy Liang , Christopher Ré

With a major focus on its history, difficulties, and promise, this research paper provides a thorough analysis of the chatbot technology environment as it exists today. It provides a very flexible chatbot system that makes use of…

Artificial Intelligence · Computer Science 2023-10-16 Shivom Aggarwal , Shourya Mehra , Pritha Mitra

The recent growth in the popularity and success of deep learning models on NLP classification tasks has accompanied the need for generating some form of natural language explanation of the predicted labels. Such generated natural language…

Computation and Language · Computer Science 2020-05-26 Sawan Kumar , Partha Talukdar

Recent advancements in large language models (LLMs) have led to the development of highly potent models like OpenAI's ChatGPT. These models have exhibited exceptional performance in a variety of tasks, such as question answering, essay…

Computation and Language · Computer Science 2023-04-12 Ruixiang Tang , Xiaotian Han , Xiaoqian Jiang , Xia Hu

Providing sufficient support for students requires substantial resources, especially considering the growing enrollment numbers. Students need help in a variety of tasks, ranging from information-seeking to requiring support with course…

Computers and Society · Computer Science 2024-10-18 Leonardo Pasquarelli , Charles Koutcheme , Arto Hellas

Human-LLM conversations are increasingly becoming more pervasive in peoples' professional and personal lives, yet many users still struggle to elicit helpful responses from LLM Chatbots. One of the reasons for this issue is users' lack of…

Computation and Language · Computer Science 2025-06-26 Rupak Sarkar , Bahareh Sarrafzadeh , Nirupama Chandrasekaran , Nagu Rangan , Philip Resnik , Longqi Yang , Sujay Kumar Jauhar

We propose a general method to break down a main complex task into a set of intermediary easier sub-tasks, which are formulated in natural language as binary questions related to the final target task. Our method allows for representing…

Computation and Language · Computer Science 2024-02-02 Felipe Urrutia , Cristian Buc , Valentin Barriere

With the rapid development of artificial intelligence, conversational bots have became prevalent in mainstream E-commerce platforms, which can provide convenient customer service timely. To satisfy the user, the conversational bots need to…

Computation and Language · Computer Science 2021-09-23 Zhenyu Zhang , Tao Guo , Meng Chen

Natural Language Processing (NLP) for Requirements Engineering (RE) (NLP4RE) seeks to apply NLP tools, techniques, and resources to the RE process to increase the quality of the requirements. There is little research involving the…

Software Engineering · Computer Science 2023-07-17 Krishna Ronanki , Christian Berger , Jennifer Horkoff

Automatic evaluation of sequence generation, traditionally reliant on metrics like BLEU and ROUGE, often fails to capture the semantic accuracy of generated text sequences due to their emphasis on n-gram overlap. A promising solution to…

Computation and Language · Computer Science 2025-06-27 Chenglong Wang , Hang Zhou , Kaiyan Chang , Tongran Liu , Chunliang Zhang , Quan Du , Tong Xiao , Yue Zhang , Jingbo Zhu

Large Language Models (LLMs) are revolutionizing Software Engineering (SE) by introducing innovative methods for tasks such as collecting requirements, designing software, generating code, and creating test cases, among others. This article…

Software Engineering · Computer Science 2024-05-06 Malik Abdul Sami , Zeeshan Rasheed , Muhammad Waseem , Zheying Zhang , Tomas Herda , Pekka Abrahamsson

Social chatbots have become essential intelligent companions in daily scenarios ranging from emotional support to personal interaction. However, conventional chatbots with passive response mechanisms usually rely on users to initiate or…

Artificial Intelligence · Computer Science 2025-04-30 Zihan Niu , Zheyong Xie , Shaosheng Cao , Chonggang Lu , Zheyu Ye , Tong Xu , Zuozhu Liu , Yan Gao , Jia Chen , Zhe Xu , Yi Wu , Yao Hu

Large language models (LLMs) are powerful dialogue agents, but specializing them towards fulfilling a specific function can be challenging. Instructing tuning, i.e. tuning models on instruction and sample responses generated by humans…

Computation and Language · Computer Science 2024-01-11 Dennis Ulmer , Elman Mansimov , Kaixiang Lin , Justin Sun , Xibin Gao , Yi Zhang

Many conversational agents in the market today follow a standard bot development framework which requires training intent classifiers to recognize user input. The need to create a proper set of training examples is often the bottleneck in…

Sequence labelling is the task of assigning categorical labels to a data sequence. In Natural Language Processing, sequence labelling can be applied to various fundamental problems, such as Part of Speech (POS) tagging, Named Entity…

Computation and Language · Computer Science 2018-07-31 Mahtab Ahmed , Muhammad Rifayat Samee , Robert E. Mercer

Evaluating Large Language Models (LLMs) on repository-level feature implementation is a critical frontier in software engineering. However, establishing a benchmark that faithfully mirrors realistic development scenarios remains a…

Computation and Language · Computer Science 2026-02-19 Haorui Chen , Chengze Li , Jia Li

In task-oriented conversational AI evaluation, unsupervised methods poorly correlate with human judgments, and supervised approaches lack generalization. Recent advances in large language models (LLMs) show robust zeroshot and few-shot…

Computation and Language · Computer Science 2024-06-26 Jinghan Jia , Abi Komma , Timothy Leffel , Xujun Peng , Ajay Nagesh , Tamer Soliman , Aram Galstyan , Anoop Kumar