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We explore the use of Large Language Model (LLM-based) chatbots to power recommender systems. We observe that the chatbots respond poorly when they encounter under-specified requests (e.g., they make incorrect assumptions, hedge with a long…

Information Retrieval · Computer Science 2024-06-05 Christine Herlihy , Jennifer Neville , Tobias Schnabel , Adith Swaminathan

As Large Language Models (LLMs) continue to evolve, they are increasingly being employed in numerous studies to simulate societies and execute diverse social tasks. However, LLMs are susceptible to societal biases due to their exposure to…

Computation and Language · Computer Science 2024-10-04 Angana Borah , Rada Mihalcea

Large language models (LLMs) have significantly advanced Natural Language Processing (NLP) tasks in recent years. However, their universal nature poses limitations in scenarios requiring personalized responses, such as recommendation…

Computation and Language · Computer Science 2024-11-08 Stanisław Woźniak , Bartłomiej Koptyra , Arkadiusz Janz , Przemysław Kazienko , Jan Kocoń

As large language models (LLMs) enter the mainstream, aligning them to foster constructive dialogue rather than exacerbate societal divisions is critical. Using an individualized and multicultural alignment dataset of over 7,500…

Human-Computer Interaction · Computer Science 2025-03-24 Yara Kyrychenko , Jon Roozenbeek , Brandon Davidson , Sander van der Linden , Ramit Debnath

Social chatbots, also known as chit-chat chatbots, evolve rapidly with large pretrained language models. Despite the huge progress, privacy concerns have arisen recently: training data of large language models can be extracted via model…

Computation and Language · Computer Science 2022-05-23 Haoran Li , Yangqiu Song , Lixin Fan

Personalized algorithms can inadvertently expose users to discomforting recommendations, potentially triggering negative consequences. The subjectivity of discomfort and the black-box nature of these algorithms make it challenging to…

Information Retrieval · Computer Science 2025-01-24 Jiahao Liu , Yiyang Shao , Peng Zhang , Dongsheng Li , Hansu Gu , Chao Chen , Longzhi Du , Tun Lu , Ning Gu

The development and popularization of large language models (LLMs) have raised concerns that they will be used to create tailor-made, convincing arguments to push false or misleading narratives online. Early work has found that language…

Computers and Society · Computer Science 2025-05-21 Francesco Salvi , Manoel Horta Ribeiro , Riccardo Gallotti , Robert West

Large language models (LLMs) are increasingly used for text generation tasks from everyday use to high-stakes enterprise and government applications, including simulated interviews with asylum seekers. While many works highlight the new…

Computation and Language · Computer Science 2026-04-27 Ilana Nguyen , Harini Suresh , Thema Monroe-White , Evan Shieh

Large Language Models' (LLMs) ability to converse naturally is empowered by their ability to empathetically understand and respond to their users. However, emotional experiences are shaped by demographic and cultural contexts. This raises…

Computation and Language · Computer Science 2025-10-28 Ananya Malik , Nazanin Sabri , Melissa Karnaze , Mai Elsherief

As Large Language Models (LLMs) are increasingly used across different applications, concerns about their potential to amplify gender biases in various tasks are rising. Prior research has often probed gender bias using explicit gender cues…

Computation and Language · Computer Science 2025-08-06 Shahed Masoudian , Gustavo Escobedo , Hannah Strauss , Markus Schedl

This study introduces a taxonomy of stereotype content in contemporary large language models (LLMs). We prompt ChatGPT 3.5, Llama 3, and Mixtral 8x7B, three powerful and widely used LLMs, for the characteristics associated with 87 social…

Computers and Society · Computer Science 2024-08-02 Gandalf Nicolas , Aylin Caliskan

An essential aspect of evaluating Large Language Models (LLMs) is identifying potential biases. This is especially relevant considering the substantial evidence that LLMs can replicate human social biases in their text outputs and further…

Human-Computer Interaction · Computer Science 2024-05-21 Paula Akemi Aoyagui , Sharon Ferguson , Anastasia Kuzminykh

Individuals are increasingly relying on large language model (LLM)-enabled conversational agents for emotional support. While prior research has examined privacy and security issues in chatbots specifically designed for mental health…

Computers and Society · Computer Science 2025-07-16 Jabari Kwesi , Jiaxun Cao , Riya Manchanda , Pardis Emami-Naeini

Large language models (LLMs) have been shown to exhibit biases against LGBTQ+ populations. While safety training may lessen explicit expressions of bias, previous work has shown that implicit stereotype-driven associations often persist. In…

Diversity is an important evaluation criterion for recommender systems beyond accuracy, yet users differ in their willingness to engage with novel and diverse content. In this work, we investigate how a Large Language Model (LLM)-based…

Human-Computer Interaction · Computer Science 2026-04-30 Yufan Zhou , Yirui Huang , Zhao Wang , Yucheng Jin

Large language models (LLMs) offer significant potential as tools to support an expanding range of decision-making tasks. Given their training on human (created) data, LLMs have been shown to inherit societal biases against protected…

Artificial Intelligence · Computer Science 2024-10-07 Jessica Echterhoff , Yao Liu , Abeer Alessa , Julian McAuley , Zexue He

In a world increasingly reliant on artificial intelligence, it is more important than ever to consider the ethical implications of artificial intelligence on humanity. One key under-explored challenge is labeler bias, which can create…

Machine Learning · Computer Science 2024-10-25 Luke Haliburton , Sinksar Ghebremedhin , Robin Welsch , Albrecht Schmidt , Sven Mayer

Self-preference is a fundamental feature of biological organisms. Since large language models (LLMs) lack sentience, they might be expected to avoid such distortions. Yet, across 72 experiments and ~41,000 queries, we discovered massive…

Artificial Intelligence · Computer Science 2026-05-20 Steven A. Lehr , Mary Cipperman , Mahzarin R. Banaji

Large language models (LLMs) are rapidly being adopted for tasks like drafting emails, summarizing meetings, and answering health questions. In these settings, users may need to share private information (e.g., contact details, health…

Computation and Language · Computer Science 2026-01-16 Xiaoyuan Wu , Roshni Kaushik , Wenkai Li , Lujo Bauer , Koichi Onoue

While existing studies have recognised explicit biases in generative models, including occupational gender biases, the nuances of gender stereotypes and expectations of relationships between users and AI companions remain underexplored. In…

Artificial Intelligence · Computer Science 2025-02-28 Clare Grogan , Jackie Kay , María Pérez-Ortiz
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