Related papers: Making Data: The Work Behind Artificial Intelligen…
Human participants play a central role in the development of modern artificial intelligence (AI) technology, in psychological science, and in user research. Recent advances in generative AI have attracted growing interest to the possibility…
Developers of computer vision algorithms outsource some of the labor involved in annotating training data through business process outsourcing companies and crowdsourcing platforms. Many data annotators are situated in the Global South and…
Quantifying the workplace productivity effects of Generative Artificial Intelligence is now central to economics, management, and public policy. The deployment of AI tools in customer service, writing, software development, and consulting…
The uniqueness of human labour is at question in times of smart technologies. The 250 years-old discussion on technological unemployment reawakens. Prominently, Frey and Osborne (2017) estimated that half of US employment will be automated…
Brought into the public discourse through investigative work by journalists and scholars, awareness of algorithmic harms is at an all-time high. An increasing amount of research has been conducted under the banner of enhancing responsible…
A core part of human intelligence is the ability to work flexibly with others to achieve goals. The incorporation of artificial agents into human spaces is making increasing demands on artificial intelligence (AI) to demonstrate and…
Purpose: The rapid integration of artificial intelligence (AI) systems like ChatGPT, Claude AI, etc., has a deep impact on how work is done. Predicting how AI will reshape work requires understanding not just its capabilities, but how it is…
Research on the implementation of Generative Artificial Intelligence (GenAI) in higher education often focuses on strategic goals, overlooking the hidden, and often politically charged, labour required to make it functional. This paper…
It's the year 2020, and every space and place on- and off-line has been augmented with digital things that observe, record, transmit, and compute, for the purposes of recording endless data traces of what is happening in the world.…
Generative AI is directional: it performs well in some task directions and poorly in others. Knowledge work is directional and endogenous as well: workers can satisfy the same job requirements with different mixes of tasks. We develop a…
Machine learning is a computational process. To that end, it is inextricably tied to computational power - the tangible material of chips and semiconductors that the algorithms of machine intelligence operate on. Most obviously,…
Recent development in AI has enabled the expansion of its application to multiple domains. From medical treatment, gaming, manufacturing to daily business processes. A huge amount of money has been poured into AI research due to its…
Platform laborers play an indispensable yet hidden role in building and sustaining AI systems. Drawing on an eight-month ethnography of Bangladesh's platform labor industry and inspired by Gray and Suri, we conceptualize Ghostcrafting AI to…
The elusive quest for intelligence in artificial intelligence prompts us to consider that instituting human-level intelligence in systems may be (still) in the realm of utopia. In about a quarter century, we have witnessed the winter of AI…
AI is transforming research. It is being leveraged to construct surveys, synthesize data, conduct analysis, and write summaries of the results. While the promise is to create efficiencies and increase quality, the reality is not always as…
According to the World Health Organization, more than one billion people worldwide have disabilities. The field of disability studies defines disability through a social lens; people are disabled to the extent that society creates…
Due to the multidisciplinary nature of wearable technology, the industry faces potential limitations in innovation. The wearable technology industry is still in its infancy and increased applicable use faces stagnation despite the plethora…
As the workforce settles into flexible work arrangements, researchers have focused on the collaborative and psychological consequences of the shift. While nearly a fifth of the world's population is estimated to be neurodivergent, the…
Manipulation is a common concern in many domains, such as social media, advertising, and chatbots. As AI systems mediate more of our interactions with the world, it is important to understand the degree to which AI systems might manipulate…
AI systems powered by large language models can act as capable assistants for writing and editing. In these tasks, the AI system acts as a co-creative partner, making novel contributions to an artifact-under-creation alongside its human…