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Background: Requirement engineering is often considered a critical activity in system development projects. The increasing complexity of software, as well as number and heterogeneity of stakeholders, motivate the development of methods and…

Technologies are increasingly enrolled in projects to involve civilians in the work of policy-making, often under the label of 'civic technology'. But conventional forms of participation through transactions such as voting provide limited…

Computers and Society · Computer Science 2023-02-15 Curtis W McCord , Christoph Becker

Civic grassroots have proven their ability to create useful and scalable software that addresses pressing social needs. Although software engineering plays a fundamental role in the process of creating civic technology, academic literature…

Software Engineering · Computer Science 2021-06-18 Antti Knutas , Victoria Palacin , Giovanni Maccani , Markus Helfert

Online Citizen Science platforms are good examples of socio-technical systems where technology-enabled interactions occur between scientists and the general public (volunteers). Citizen Science platforms usually host multiple Citizen…

Human-Computer Interaction · Computer Science 2017-04-18 Poonam Yadav , John Darlington

Making cities smarter help improve city services and increase citizens' quality of life. Information and communication technologies (ICT) are fundamental for progressing towards smarter city environments. Smart City software platforms…

Computers and Society · Computer Science 2024-01-24 Eduardo Felipe Zambom Santana , Ana Paula Chaves , Marco Aurelio Gerosa , Fabio Kon , Dejan Milojicic

As testified by new regulations like the European AI act, the worries about the societal impact of (autonomous) software technologies are becoming of public concern. Social and human values, besides the traditional software behaviour and…

Software Engineering · Computer Science 2024-06-14 Martina De Sanctis , Paola Inverardi , Patrizio Pelliccione

Participatory design initiatives, especially within the realm of digital civics, are often integrated and co-developed with the very citizens and communities they intend to assist. Digital civics research aims to create positive social…

Effective Requirements Engineering is a crucial activity in softwareintensive development projects. The human-centric working mode of Design Thinking is considered a powerful way to complement such activities when designing innovative…

Software Engineering · Computer Science 2021-12-13 Jennifer Hehn , Daniel Mendez

Internet-connected smart devices are increasing at an exponential rate. These powerful devices have created a yet-untapped pool of idle resources that can be utilised, among others, for processing data in resource-depleted environments. The…

Software Engineering · Computer Science 2023-02-14 Niroshinie Fernando , Chetan Arora , Seng W. Loke , Lubna Alam , Stephen La Macchia , Helen Graesser

This article surveys the use of algorithmic systems to support decision-making in the public sector. Governments adopt, procure, and use algorithmic systems to support their functions within several contexts -- including criminal justice,…

Computers and Society · Computer Science 2021-06-11 Karen Levy , Kyla Chasalow , Sarah Riley

With the increasing significance of Research, Technology, and Innovation (RTI) policies in recent years, the demand for detailed information about the performance of these sectors has surged. Many of the current tools are limited in their…

Software Engineering · Computer Science 2025-01-22 Alexandra Mazak-Huemer , Christian Huemer , Michael Vierhauser , Jürgen Janger

Participatory design in digital civics aims to foster mutual learning and co-creation between public services and citizens. However, rarely do we collectively explore the challenges and failures we experience within PD and digital civics,…

Human-Computer Interaction · Computer Science 2024-07-09 Clara Rosa Cardoso , Sarah Rüller , Ana O Henriques , Anna R L Carter , Markus Rohde

The smartification of industries is marked by the development of cyber-physical systems, interfaces, and intelligent software featuring knowledge models, empirical real-time data, and feedback-loops. This brings up new requirements and…

Human-Computer Interaction · Computer Science 2018-07-13 Peter Müller , Jan-Hendrik Passoth

Local and federal agencies are rapidly adopting AI systems to augment or automate critical decisions, efficiently use resources, and improve public service delivery. AI systems are being used to support tasks associated with urban planning,…

Adaptivity and personalization technologies appear not to be very much used in eparticipation projects to date. These technologies are commonly used to overcome the overflow of information and service providers adopt them in order to…

Computers and Society · Computer Science 2020-12-07 Babis Magoutas , Gregoris Mentzas

This paper emphasizes a determinant aim of identifying different approaches, as comparing to the education and democracy ways specific to e-government system. Introducing the information technology should offer the possibility by which…

Computers and Society · Computer Science 2010-05-24 Bostan I

The scientific problem in our project is defined as a question: how social technologies could contribute to the development of smart and inclusive society? The subject of our research are networked projects (virtual CI systems) which…

Social and Information Networks · Computer Science 2014-07-01 Aelita Skarzauskiene , Birute Pitrenaite-Zileniene , Edgaras Leichteris , Zaneta Paunksniene , Monika Maciuliene

Recent advances in large pretrained models have led to their widespread integration as core components in modern software systems. The trend is expected to continue in the foreseeable future. Unlike traditional software systems governed by…

Software Engineering · Computer Science 2025-07-18 Dongming Jin , Zhi Jin , Linyu Li , Xiaohong Chen

With the art and practice of government policy-making, public work, and citizen participation, many governments adopt information and communication technologies (ICT) as a vehicle to facilitate their relationship with citizens. This…

Computers and Society · Computer Science 2019-03-20 Sourav Mukherjee

The potential benefits of autonomous systems have been driving intensive development of such systems, and of supporting tools and methodologies. However, there are still major issues to be dealt with before such development becomes…

Software Engineering · Computer Science 2022-05-25 David Harel , Assaf Marron , Joseph Sifakis
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