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This study investigates how online counterspeech, defined as direct responses to harmful online content with the intention of dissuading the perpetrator from further engaging in such behavior, is influenced by the match between a target of…

Human-Computer Interaction · Computer Science 2024-11-05 Kaike Ping , James Hawdon , Eugenia Rho

Counterspeech has emerged as a popular and effective strategy for combating online hate speech, sparking growing research interest in automating its generation using language models. However, the field still lacks standardised evaluation…

Computation and Language · Computer Science 2025-02-11 Amey Hengle , Aswini Kumar , Anil Bandhakavi , Tanmoy Chakraborty

In the digital age, hate speech poses a threat to the functioning of social media platforms as spaces for public discourse. Top-down approaches to moderate hate speech encounter difficulties due to conflicts with freedom of expression and…

Computers and Society · Computer Science 2025-11-24 Jana Lasser , Alina Herderich , Joshua Garland , Segun Taofeek Aroyehun , David Garcia , Mirta Galesic

Citizen-generated counter speech is a promising way to fight hate speech and promote peaceful, non-polarized discourse. However, there is a lack of large-scale longitudinal studies of its effectiveness for reducing hate speech. To this end,…

Social and Information Networks · Computer Science 2021-09-07 Joshua Garland , Keyan Ghazi-Zahedi , Jean-Gabriel Young , Laurent Hébert-Dufresne , Mirta Galesic

The increasing volume of hate speech on online platforms poses significant societal challenges. While the Natural Language Processing community has developed effective methods to automatically detect the presence of hate speech, responses…

Computation and Language · Computer Science 2026-02-20 Greta Damo , Stéphane Petiot , Elena Cabrio , Serena Villata

Counterspeech is a key strategy against harmful online content, but scaling expert-driven efforts is challenging. Large Language Models (LLMs) present a potential solution, though their use in countering conspiracy theories is…

Computation and Language · Computer Science 2025-08-04 Mareike Lisker , Christina Gottschalk , Helena Mihaljević

Online harms are a growing problem in digital spaces, putting user safety at risk and reducing trust in social media platforms. One of the most persistent forms of harm is hate speech. To address this, we need tools that combine the speed…

Computation and Language · Computer Science 2025-09-03 Paloma Piot , Diego Sánchez , Javier Parapar

As humans increasingly rely on multiround conversational AI for high stakes decisions, principled frameworks are needed to ensure such interactions reliably improve decision quality. We adopt a human centric view governed by two principles:…

Machine Learning · Computer Science 2026-02-25 Sima Noorani , Shayan Kiyani , Hamed Hassani , George Pappas

This intervention study investigates the use of counterarguments in writing for critical thinking by students in the context of Generative AI (GenAI). This is especially as risks of cheating and cognitive offloading exist with the use of…

Computation and Language · Computer Science 2026-05-08 Tosin Adewumi , Marcus Liwicki , Foteini Simistira Liwicki , Lama Alkhaled , Hamam Mokayed , Esra Sümer-Arpak

Biased news contributes to societal polarization and is often reinforced by hostile reader comments, constituting a vital yet often overlooked aspect of news dissemination. Our study reveals that offensive comments support biased content,…

Computation and Language · Computer Science 2025-08-25 Luyang Lin , Zijin Feng , Lingzhi Wang , Kam-Fai Wong

Hate speech is plaguing the cyberspace along with user-generated content. This paper investigates the role of conversational context in the annotation and detection of online hate and counter speech, where context is defined as the…

Computation and Language · Computer Science 2022-06-15 Xinchen Yu , Eduardo Blanco , Lingzi Hong

Counterspeech can be an effective method for battling hateful content on social media. Automated counterspeech generation can aid in this process. Generated counterspeech, however, can be viable only when grounded in the context of topic,…

Computation and Language · Computer Science 2023-12-01 Sabit Hassan , Malihe Alikhani

Undermining the impact of hateful content with informed and non-aggressive responses, called counter narratives, has emerged as a possible solution for having healthier online communities. Thus, some NLP studies have started addressing the…

Computation and Language · Computer Science 2021-09-21 Margherita Fanton , Helena Bonaldi , Serra Sinem Tekiroglu , Marco Guerini

Examining the factors that the counterspeech uses are at the core of understanding the optimal methods for confronting hate speech online. Various studies have assessed the emotional base factors used in counter speech, such as emotional…

Computation and Language · Computer Science 2025-04-15 Ghadi Alyahya , Abeer Aldayel

AI is displacing tasks, mediating high-stakes decisions, and flooding communication with synthetic content, unsettling work, identity, and social trust. We argue that the decisive human countermeasure is resilience. We define resilience…

Computers and Society · Computer Science 2025-10-30 Shaoshan Liu , Anina Schwarzenbach , Yiyu Shi

Artificial Intelligence (AI) has become a ubiquitous part of society, but a key challenge exists in ensuring that humans are equipped with the required critical thinking and AI literacy skills to interact with machines effectively by…

Human-Computer Interaction · Computer Science 2024-04-11 Antonette Shibani , Simon Knight , Kirsty Kitto , Ajanie Karunanayake , Simon Buckingham Shum

Although there is an unprecedented effort to provide adequate responses in terms of laws and policies to hate content on social media platforms, dealing with hatred online is still a tough problem. Tackling hate speech in the standard way…

Computation and Language · Computer Science 2019-10-09 Y. L. Chung , E. Kuzmenko , S. S. Tekiroglu , M. Guerini

The growing use of artificial intelligence (AI) in education, professional work, and everyday problem-solving has raised important questions about its effect on human reasoning. While AI can improve efficiency, save time, and support…

Human-Computer Interaction · Computer Science 2026-04-22 M Murshidul Bari , Akif Islam , Mohd Ruhul Ameen , Abu Saleh Musa Miah , Jungpil Shin

The spread of hate speech on social media space is currently a serious issue. The undemanding access to the enormous amount of information being generated on these platforms has led people to post and react with toxic content that…

Computation and Language · Computer Science 2022-09-13 Abhishek Velankar , Hrushikesh Patil , Raviraj Joshi

One challenge in technical interviews is the think-aloud process, where candidates verbalize their thought processes while solving coding tasks. Despite its importance, opportunities for structured practice remain limited. Conversational AI…

Human-Computer Interaction · Computer Science 2025-07-22 Taufiq Daryanto , Sophia Stil , Xiaohan Ding , Daniel Manesh , Sang Won Lee , Tim Lee , Stephanie Lunn , Sarah Rodriguez , Chris Brown , Eugenia Rho