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We propose a practical instant question answering (QA) system on product pages of ecommerce services, where for each user query, relevant community question answer (CQA) pairs are retrieved. User queries and CQA pairs differ significantly…

Machine Learning · Computer Science 2021-04-08 Happy Mittal , Aniket Chakrabarti , Belhassen Bayar , Animesh Anant Sharma , Nikhil Rasiwasia

Product attribute values are essential in many e-commerce scenarios, such as customer service robots, product recommendations, and product retrieval. While in the real world, the attribute values of a product are usually incomplete and vary…

Computation and Language · Computer Science 2020-09-16 Tiangang Zhu , Yue Wang , Haoran Li , Youzheng Wu , Xiaodong He , Bowen Zhou

Numerical interactions leading to users sharing textual content published by others are naturally represented by a network where the individuals are associated with the nodes and the exchanged texts with the edges. To understand those…

Machine Learning · Computer Science 2024-02-14 Rémi Boutin , Pierre Latouche , Charles Bouveyron

Learning data representations that reflect the customers' creditworthiness can improve marketing campaigns, customer relationship management, data and process management or the credit risk assessment in retail banks. In this research, we…

Machine Learning · Statistics 2019-03-18 Rogelio A Mancisidor , Michael Kampffmeyer , Kjersti Aas , Robert Jenssen

Recommender systems are essential for guiding users through the vast and diverse landscape of digital content by delivering personalized and relevant suggestions. However, improving both personalization and interpretability remains a…

Information Retrieval · Computer Science 2025-08-05 Danial Ebrat , Tina Aminian , Sepideh Ahmadian , Luis Rueda

Representation learning of knowledge graphs aims to embed entities and relations into low-dimensional vectors. Most existing works only consider the direct relations or paths between an entity pair. It is considered that such approaches…

Computation and Language · Computer Science 2022-10-24 Sirui Li , Kok Wai Wong , Dengya Zhu , Chun Che Fung

Inference in natural language often involves recognizing lexical entailment (RLE); that is, identifying whether one word entails another. For example, "buy" entails "own". Two general strategies for RLE have been proposed: One strategy is…

Computation and Language · Computer Science 2015-06-02 Peter D. Turney , Saif M. Mohammad

Sequential recommender systems predict items that may interest users by modeling their preferences based on historical interactions. Traditional sequential recommendation methods rely on capturing implicit collaborative filtering signals…

Information Retrieval · Computer Science 2024-03-28 Shenghao Yang , Weizhi Ma , Peijie Sun , Qingyao Ai , Yiqun Liu , Mingchen Cai , Min Zhang

Entity resolution (ER), an important and common data cleaning problem, is about detecting data duplicate representations for the same external entities, and merging them into single representations. Relatively recently, declarative rules…

Databases · Computer Science 2016-02-09 Zeinab Bahmani , Leopoldo Bertossi , Nikolaos Vasiloglou

Product search has been a crucial entry point to serve people shopping online. Most existing personalized product models follow the paradigm of representing and matching user intents and items in the semantic space, where finer-grained…

Information Retrieval · Computer Science 2021-06-07 Keping Bi , Qingyao Ai , W. Bruce Croft

The meaning of a word often varies depending on its usage in different domains. The standard word embedding models struggle to represent this variation, as they learn a single global representation for a word. We propose a method to learn…

Computation and Language · Computer Science 2019-10-22 Lahari Poddar , Gyorgy Szarvas , Lea Frermann

New technologies in generative AI can enable deeper analysis into our nation's supply chains but truly informative insights require the continual updating and aggregation of massive data in a timely manner. Large Language Models (LLMs)…

Variable names are critical for conveying intended program behavior. Machine learning-based program analysis methods use variable name representations for a wide range of tasks, such as suggesting new variable names and bug detection.…

Software Engineering · Computer Science 2021-12-07 Qibin Chen , Jeremy Lacomis , Edward J. Schwartz , Graham Neubig , Bogdan Vasilescu , Claire Le Goues

Entity resolution targets at identifying records that represent the same real-world entity from one or more datasets. A major challenge in learning-based entity resolution is how to reduce the label cost for training. Due to the quadratic…

Machine Learning · Computer Science 2020-12-21 Jingyu Shao , Qing Wang , Asiri Wijesinghe , Erhard Rahm

The visual appearance of a product significantly influences purchase decisions on e-commerce websites. We propose a novel framework VASG (Visually Aware Skip-Gram) for learning user and product representations in a common latent space using…

Information Retrieval · Computer Science 2020-08-18 Parth Tiwari , Yash Jain , Shivansh Mundra , Jenny Harding , Manoj Kumar Tiwari

The emergence of Large Language Models (LLMs) has revolutionized natural language processing in various applications especially in e-commerce. One crucial step before the application of such LLMs in these fields is to understand and compare…

Computation and Language · Computer Science 2024-08-26 Chester Palen-Michel , Ruixiang Wang , Yipeng Zhang , David Yu , Canran Xu , Zhe Wu

We address the task of entity-relationship (E-R) retrieval, i.e, given a query characterizing types of two or more entities and relationships between them, retrieve the relevant tuples of related entities. Answering E-R queries requires…

Information Retrieval · Computer Science 2017-10-20 Pedro Saleiro , Natasa Milic-Frayling , Eduarda Mendes Rodrigues , Carlos Soares

Knowledge Graphs (KGs) play a crucial role in enhancing e-commerce system performance by providing structured information about entities and their relationships, such as complementary or substitutable relations between products or product…

Information Retrieval · Computer Science 2023-05-18 Jiao Chen , Luyi Ma , Xiaohan Li , Nikhil Thakurdesai , Jianpeng Xu , Jason H. D. Cho , Kaushiki Nag , Evren Korpeoglu , Sushant Kumar , Kannan Achan

Conversational user queries are increasingly challenging traditional e-commerce platforms, whose search systems are typically optimized for keyword-based queries. We present an LLM-based semantic search framework that effectively captures…

Information Retrieval · Computer Science 2026-01-26 Emad Siddiqui , Venkatesh Terikuti , Xuan Lu

In recent years, many studies extract aspects from user reviews and integrate them with ratings for improving the recommendation performance. The common aspects mentioned in a user's reviews and a product's reviews indicate indirect…

Information Retrieval · Computer Science 2019-04-18 Xinyu Guan , Zhiyong Cheng , Xiangnan He , Yongfeng Zhang , Zhibo Zhu , Qinke Peng , Tat-Seng Chua
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