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For e-commerce companies with large product selections, the organization and grouping of products in meaningful ways is important for creating great customer shopping experiences and cultivating an authoritative brand image. One important…

Artificial Intelligence · Computer Science 2021-04-13 Rebecca West , Khalifeh Al Jadda , Unaiza Ahsan , Huiming Qu , Xiquan Cui

E-commerce product understanding demands by nature, strong multimodal comprehension from text, images, and structured attributes. General-purpose Vision-Language Models (VLMs) enable generalizable multimodal latent modelling, yet there is…

Traditional sparse and dense retrieval methods struggle to leverage general world knowledge and often fail to capture the nuanced features of queries and products. With the advent of large language models (LLMs), industrial search systems…

Information Retrieval · Computer Science 2025-07-14 Ming Pang , Chunyuan Yuan , Xiaoyu He , Zheng Fang , Donghao Xie , Fanyi Qu , Xue Jiang , Changping Peng , Zhangang Lin , Ching Law , Jingping Shao

Entity search, i.e., finding the most similar entities to a query entity, faces unique challenges in e-commerce, where product similarity varies across categories and contexts. Traditional embedding-based approaches often struggle to…

Information Retrieval · Computer Science 2026-05-01 Yilun Zhu , Nikhita Vedula , Shervin Malmasi

The rapid proliferation of e-commerce platforms accentuates the need for advanced search and retrieval systems to foster a superior user experience. Central to this endeavor is the precise extraction of product attributes from customer…

Artificial Intelligence · Computer Science 2023-12-13 Jianghong Zhou , Weizhi Du , Md Omar Faruk Rokon , Zhaodong Wang , Jiaxuan Xu , Isha Shah , Kuang-chih Lee , Musen Wen

Cross-modal entity linking refers to the ability to align entities and their attributes across different modalities. While cross-modal entity linking is a fundamental skill needed for real-world applications such as multimodal code…

Computation and Language · Computer Science 2025-06-02 Iñigo Alonso , Gorka Azkune , Ander Salaberria , Jeremy Barnes , Oier Lopez de Lacalle

Entity matching (EM) is a critical step in entity resolution (ER). Recently, entity matching based on large language models (LLMs) has shown great promise. However, current LLM-based entity matching approaches typically follow a binary…

Computation and Language · Computer Science 2024-12-13 Tianshu Wang , Xiaoyang Chen , Hongyu Lin , Xuanang Chen , Xianpei Han , Hao Wang , Zhenyu Zeng , Le Sun

We introduce a novel latent vector space model that jointly learns the latent representations of words, e-commerce products and a mapping between the two without the need for explicit annotations. The power of the model lies in its ability…

Information Retrieval · Computer Science 2016-08-26 Christophe Van Gysel , Maarten de Rijke , Evangelos Kanoulas

Same-style products retrieval plays an important role in e-commerce platforms, aiming to identify the same products which may have different text descriptions or images. It can be used for similar products retrieval from different suppliers…

Information Retrieval · Computer Science 2023-02-21 Ben Chen , Linbo Jin , Xinxin Wang , Dehong Gao , Wen Jiang , Wei Ning

Web-scale visual entity recognition, the task of associating images with their corresponding entities within vast knowledge bases like Wikipedia, presents significant challenges due to the lack of clean, large-scale training data. In this…

Computer Vision and Pattern Recognition · Computer Science 2024-11-01 Mathilde Caron , Alireza Fathi , Cordelia Schmid , Ahmet Iscen

Entity Matching (EM) defines the task of learning to group objects by transferring semantic concepts from example groups (=entities) to unseen data. Despite the general availability of image data in the context of many EM-problems, most…

Computer Vision and Pattern Recognition · Computer Science 2024-03-12 Bianca Lamm , Janis Keuper

Product mapping, the task of deciding whether two e-commerce listings refer to the same product, is a core problem for price monitoring and channel visibility. In real marketplaces, however, sellers frequently inject promotional keywords,…

Computation and Language · Computer Science 2026-04-28 Minhyeong Yu , Wonduk Seo

As e-commerce platforms expand their product catalogs, accurately recommending long-tail items becomes increasingly important for enhancing both user experience and platform revenue. A key challenge is the long-tail problem, where extreme…

Information Retrieval · Computer Science 2025-06-10 Qingyi Lu , Haotian Lyu , Jiayun Zheng , Yang Wang , Li Zhang , Chengrui Zhou

Complementary product recommendation, which aims to suggest items that are used together to enhance customer value, is a crucial yet challenging task in e-commerce. While existing graph neural network (GNN) approaches have made significant…

Information Retrieval · Computer Science 2025-12-02 Zekun Xu , Yudi Zhang

The rapid introduction of new brand names into everyday language poses a unique challenge for e-commerce spelling correction services, which must distinguish genuine misspellings from novel brand names that use unconventional spelling. We…

Computation and Language · Computer Science 2024-10-16 Xuan Guo , Rohit Patki , Dante Everaert , Christopher Potts

Accurate query-product relevance labeling is indispensable to generate ground truth dataset for search ranking in e-commerce. Traditional approaches for annotating query-product pairs rely on human-based labeling services, which is…

Information Retrieval · Computer Science 2025-02-27 Jayant Sachdev , Sean D Rosario , Abhijeet Phatak , He Wen , Swati Kirti , Chittaranjan Tripathy

Retrieval-augmented generation (RAG) is a popular technique for using large language models (LLMs) to build customer-support, question-answering solutions. In this paper, we share our team's practical experience building and maintaining…

Information Retrieval · Computer Science 2024-10-18 Sarah Packowski , Inge Halilovic , Jenifer Schlotfeldt , Trish Smith

Query and product relevance prediction is a critical component for ensuring a smooth user experience in e-commerce search. Traditional studies mainly focus on BERT-based models to assess the semantic relevance between queries and products.…

Information Retrieval · Computer Science 2025-03-13 Tian Tang , Zhixing Tian , Zhenyu Zhu , Chenyang Wang , Haiqing Hu , Guoyu Tang , Lin Liu , Sulong Xu

Product matching, the task of identifying different representations of the same product for better discoverability, curation, and pricing, is a key capability for online marketplace and e-commerce companies. We present a robust multi-modal…

Computer Vision and Pattern Recognition · Computer Science 2024-03-19 Sándor Tóth , Stephen Wilson , Alexia Tsoukara , Enric Moreu , Anton Masalovich , Lars Roemheld

The growing popularity of Virtual Assistants poses new challenges for Entity Resolution, the task of linking mentions in text to their referent entities in a knowledge base. Specifically, in the shopping domain, customers tend to use…

Computation and Language · Computer Science 2021-04-15 Ying Lin , Han Wang , Jiangning Chen , Tong Wang , Yue Liu , Heng Ji , Yang Liu , Premkumar Natarajan
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