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With the recent success of large language models (LLMs), the idea of AI-augmented Business Process Management systems is becoming more feasible. One of their essential characteristics is the ability to be conversationally actionable,…

Artificial Intelligence · Computer Science 2026-04-21 Nataliia Klievtsova , Timotheus Kampik , Juergen Mangler , Stefanie Rinderle-Ma

AI-assisted decision making becomes increasingly prevalent, yet individuals often fail to utilize AI-based decision aids appropriately especially when the AI explanations are absent, potentially as they do not %understand reflect on AI's…

Human-Computer Interaction · Computer Science 2025-02-18 Zhuoyan Li , Hangxiao Zhu , Zhuoran Lu , Ziang Xiao , Ming Yin

The recent success of large language models (LLMs) has shown great potential to develop more powerful conversational recommender systems (CRSs), which rely on natural language conversations to satisfy user needs. In this paper, we embark on…

Computation and Language · Computer Science 2024-06-21 Xiaolei Wang , Xinyu Tang , Wayne Xin Zhao , Jingyuan Wang , Ji-Rong Wen

Large Language Models (LLMs) offer a promising approach to enhancing Explainable AI (XAI) by transforming complex machine learning outputs into easy-to-understand narratives, making model predictions more accessible to users, and helping…

Artificial Intelligence · Computer Science 2025-04-02 Ahsan Bilal , David Ebert , Beiyu Lin

Large Language Models (LLMs) are being increasingly employed in data science for tasks like data preprocessing and analytics. However, data scientists encounter substantial obstacles when conversing with LLM-powered chatbots and acting on…

Human-Computer Interaction · Computer Science 2023-10-26 Bhavya Chopra , Ananya Singha , Anna Fariha , Sumit Gulwani , Chris Parnin , Ashish Tiwari , Austin Z. Henley

Large Language Models (LLMs) are increasingly used in everyday life and research. One of the most common use cases is conversational interactions, enabled by the language generation capabilities of LLMs. Just as between two humans, a…

Computation and Language · Computer Science 2024-11-12 Jingyao Zheng , Xian Wang , Simo Hosio , Xiaoxian Xu , Lik-Hang Lee

The growing prevalence of Large Language Models (LLMs) is reshaping online text-based communication; a transformation that is extensively studied as AI-mediated communication. However, much of the existing research remains bound by…

Human-Computer Interaction · Computer Science 2025-02-26 Shutaro Aoyama , Rintaro Chujo , Ari Hautasaari , Takeshi Naemura

The recent advancements in Large Language Models (LLMs), particularly conversational LLMs like ChatGPT, have prompted changes in a range of fields, including design. This study aims to examine the capabilities of ChatGPT in a human-centered…

Human-Computer Interaction · Computer Science 2023-02-16 A. Baki Kocaballi

Large language models (LLMs) have the potential to aid and improve human decision-making in classification tasks, not only by providing fairly accurate predictions, but also in their ability to generate cogent narrative explanations of…

Human-Computer Interaction · Computer Science 2026-05-25 Laura R. Marusich , Mary Grace Kozuch Dhooghe , Jonathan Z. Bakdash , Murat Kantarcioglu

The increasing sophistication of large language models (LLMs) has sparked growing concerns regarding their potential role in exacerbating ideological polarization through the automated generation of persuasive and biased content. This study…

Computation and Language · Computer Science 2025-06-18 . Pazzaglia , V. Vendetti , L. D. Comencini , F. Deriu , V. Modugno

Large Language Models (LLMs) have emerged as transformative tools in artificial intelligence (AI), exhibiting remarkable capabilities across diverse tasks such as text generation, reasoning, and decision-making. While their success has…

Polite speech poses a fundamental alignment challenge for large language models (LLMs). Humans deploy a rich repertoire of linguistic strategies to balance informational and social goals -- from positive approaches that build rapport…

Computation and Language · Computer Science 2025-10-31 Haoran Zhao , Robert D. Hawkins

As large language models (LLMs) are increasingly used in human-centered tasks, assessing their psychological traits is crucial for understanding their social impact and ensuring trustworthy AI alignment. While existing reviews have covered…

Computers and Society · Computer Science 2025-05-02 Wenhan Dong , Yuemeng Zhao , Zhen Sun , Yule Liu , Zifan Peng , Jingyi Zheng , Zongmin Zhang , Ziyi Zhang , Jun Wu , Ruiming Wang , Shengmin Xu , Xinyi Huang , Xinlei He

The recent advent of powerful Large-Language Models (LLM) provides a new conversational form of inquiry into historical memory (or, training data, in this case). We show that by augmenting such LLMs with vector embeddings from highly…

Information Retrieval · Computer Science 2023-10-18 Giselle Gonzalez Garcia , Christian Weilbach

As large language models (LLMs) become increasingly integrated into online platforms and digital communication spaces, their potential to influence public discourse - particularly in contentious areas like climate change - requires…

Computers and Society · Computer Science 2025-06-17 Wenlu Fan , Wentao Xu

The advent of large language models (LLMs) has revolutionized natural language processing, enabling the generation of coherent and contextually relevant human-like text. As LLMs increasingly powerconversational agents used by the general…

Traditional survey-based political issue polling is becoming less tractable due to increasing costs and risk of bias associated with growing non-response rates and declining coverage of key demographic groups. With researchers and pollsters…

Computers and Society · Computer Science 2026-03-24 Eric Gong , Nathan E. Sanders , Bruce Schneier

This study investigates the efficacy of Large Language Models (LLMs) in interactive language therapy for high-functioning autistic adolescents. With the rapid advancement of artificial intelligence, particularly in natural language…

Human-Computer Interaction · Computer Science 2023-11-17 Yujin Cho , Mingeon Kim , Seojin Kim , Oyun Kwon , Ryan Donghan Kwon , Yoonha Lee , Dohyun Lim

This article proposes a new integration of linguistic anthropology and machine learning (ML) around convergent interests in both the underpinnings of language and making language technologies more socially responsible. While linguistic…

Computers and Society · Computer Science 2024-11-11 Graham M. Jones , Shai Satran , Arvind Satyanarayan

Of the many commercial and scientific opportunities provided by large language models (LLMs; including Open AI's ChatGPT, Meta's LLaMA, and Anthropic's Claude), one of the more intriguing applications has been the simulation of human…

Computers and Society · Computer Science 2023-10-30 Gabriel Simmons , Christopher Hare
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