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The recent advances in artificial intelligence namely in machine learning and deep learning, have boosted the performance of intelligent systems in several ways. This gave rise to human expectations, but also created the need for a deeper…

Recommender systems play a pivotal role in helping users navigate an overwhelming selection of products and services. On online platforms, users have the opportunity to share feedback in various modes, including numerical ratings, textual…

Information Retrieval · Computer Science 2025-05-27 Emrul Hasan , Mizanur Rahman , Chen Ding , Jimmy Xiangji Huang , Shaina Raza

Present practice of deciding on regulation faces numerous problems that make adopted regulations static, unexplained, unduly influenced by powerful interest groups, and stained with a perception of illegitimacy. These well-known problems…

Computers and Society · Computer Science 2026-04-02 Thomas Hofweber , Andreas Sudmann , Evangelos Pournaras

Optimizing outcomes for multiple stakeholders in recommender systems has historically focused on algorithmic interventions, such as developing multi-objective models or re-ranking results from existing algorithms. However, structural…

Information Retrieval · Computer Science 2026-04-24 Anas Buhayh , Elizabeth McKinnie , Clement Canel , Robin Burke

Explainability of recommender systems has become essential to ensure users' trust and satisfaction. Various types of explainable recommender systems have been proposed including explainable graph-based recommender systems. This review paper…

Information Retrieval · Computer Science 2025-10-22 Thanet Markchom , Huizhi Liang , James Ferryman

With the recent advances in the field of artificial intelligence, an increasing number of decision-making tasks are delegated to software systems. A key requirement for the success and adoption of such systems is that users must trust…

Artificial Intelligence · Computer Science 2020-06-17 Ingrid Nunes , Dietmar Jannach

Due to the opacity of machine learning technology, there is a need for explainability and fairness in the decision support systems used in public or private organizations. Although the criteria for appropriate explanations and fair…

Computers and Society · Computer Science 2023-08-03 Yuri Nakao , Takuya Yokota

Conversational recommender systems aim to interactively support online users in their information search and decision-making processes in an intuitive way. With the latest advances in voice-controlled devices, natural language processing,…

Information Retrieval · Computer Science 2022-10-31 Dietmar Jannach

Explanations for artificial intelligence (AI) systems are intended to support the people who are impacted by AI systems in high-stakes decision-making environments, such as doctors, patients, teachers, students, housing applicants, and many…

Human-Computer Interaction · Computer Science 2025-04-16 Gennie Mansi , Naveena Karusala , Mark Riedl

A recommender system is a system that helps users filter irrelevant information and create user interest models based on their historical records. With the continuous development of Internet information, recommendation systems have received…

Information Retrieval · Computer Science 2022-08-11 Junan Pan , Zhihao Zhao

Adding explanations to recommender systems is said to have multiple benefits, such as increasing user trust or system transparency. Previous work from other application areas suggests that specific user characteristics impact the users'…

Human-Computer Interaction · Computer Science 2025-02-04 Kathrin Wardatzky , Oana Inel , Luca Rossetto , Abraham Bernstein

Recommender systems play a fundamental role in web applications in filtering massive information and matching user interests. While many efforts have been devoted to developing more effective models in various scenarios, the exploration on…

Machine Learning · Computer Science 2020-08-24 Ninghao Liu , Yong Ge , Li Li , Xia Hu , Rui Chen , Soo-Hyun Choi

Designing and implementing explainable systems is seen as the next step towards increasing user trust in, acceptance of and reliance on Artificial Intelligence (AI) systems. While explaining choices made by black-box algorithms such as…

Multiagent Systems · Computer Science 2022-08-23 Sharadhi Alape Suryanarayana , David Sarne , Sarit Kraus

Recommender systems are highly prevalent in the modern world due to their value to both users and platforms and services that employ them. Generally, they can improve the user experience and help to increase satisfaction, but they do not…

Machine Learning · Computer Science 2022-03-22 Matthew Sparr

Explainability is becoming an important requirement for organizations that make use of automated decision-making due to regulatory initiatives and a shift in public awareness. Various and significantly different algorithmic methods to…

Machine Learning · Computer Science 2021-07-12 Tom Vermeire , Thibault Laugel , Xavier Renard , David Martens , Marcin Detyniecki

With information systems becoming larger scale, recommendation systems are a topic of growing interest in machine learning research and industry. Even though progress on improving model design has been rapid in research, we argue that many…

Information Retrieval · Computer Science 2022-11-14 Tobias Schnabel , Mengting Wan , Longqi Yang

Educational recommender systems have become a necessity in the recent years due to overload of available educational resource which makes it difficult for an individual to manually hunt for the required resource on the internet. E-learning…

Information Retrieval · Computer Science 2020-12-18 Nethra Viswanathan

Recent work on machine learning has begun to consider issues of fairness. In this paper, we extend the concept of fairness to recommendation. In particular, we show that in some recommendation contexts, fairness may be a multisided concept,…

Computers and Society · Computer Science 2017-07-11 Robin Burke

Recommender systems use algorithms to provide users with product or service recommendations. Recently, these systems have been using machine learning algorithms from the field of artificial intelligence. However, choosing a suitable machine…

Software Engineering · Computer Science 2016-02-25 Ivens Portugal , Paulo Alencar , Donald Cowan

Fairness in AI-driven decision-making systems has become a critical concern, especially when these systems directly affect human lives. This paper explores the public's comprehension of fairness in healthcare recommendations. We conducted a…

Machine Learning · Computer Science 2024-09-10 Veronica Kecki , Alan Said