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Related papers: Automation from the Worker's Perspective

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The city has proven to be the most successful form of human agglomeration and provides wide employment opportunities for its dwellers. As advances in robotics and artificial intelligence revive concerns about the impact of automation on…

Computers and Society · Computer Science 2018-02-08 Morgan R. Frank , Lijun Sun , Manuel Cebrian , Hyejin Youn , Iyad Rahwan

Process automation is a crucial strategy for improving business processes, but little attention has been paid to the effects that automation has once it is operational. This paper addresses this research problem by reviewing the literature…

Software Engineering · Computer Science 2025-07-15 Hoang Vu , Jennifer Haase , Henrik Leopold , Jan Mendling

Recent progress in artificial intelligence (AI) marks a pivotal moment in human history. It presents the opportunity for machines to learn, adapt, and perform tasks that have the potential to assist people, from everyday activities to their…

General Economics · Economics 2024-02-02 Guy Ben-Ishai , Jeff Dean , James Manyika , Ruth Porat , Hal Varian , Kent Walker

Technological change can have profound impacts on the labor market. Decades of research have made it clear that technological change produces winners and losers. Machines can replace some types of work that humans do, while new technologies…

General Economics · Economics 2025-04-11 Janneke Pieters , Ana Kujundzic , Rulof Burger , Joel Gondwe

AI expansion has accelerated workplace adoption of new technologies. Yet, it is unclear whether and how knowledge workers are supported and trained to safely use AI. Inadequate training may lead to unrealized benefits if workers abandon…

Human-Computer Interaction · Computer Science 2025-03-11 Angie Zhang , Min Kyung Lee

In recent years, it has been debated whether a reduction in working hours would be a viable solution to tackle the unemployment caused by technological change. The improvement of existing production technology is gradually being seen to…

General Economics · Economics 2019-12-05 Virginia Tsoukatou

The growing integration of Artificial Intelligence (AI) into Human Resources (HR) processes has transformed the way organizations manage recruitment, performance evaluation, and employee engagement. While AI offers numerous advantages, such…

Computers and Society · Computer Science 2024-12-09 Soheila Sadeghi

Generative AI is altering work processes, task composition, and organizational design, yet its effects on employment and the macroeconomy remain unresolved. In this review, we synthesize theory and empirical evidence at three levels. First,…

General Economics · Economics 2025-09-22 R. Maria del Rio-Chanona , Ekkehard Ernst , Rossana Merola , Daniel Samaan , Ole Teutloff

This review seeks to present a comprehensive picture of recent discussions in the social sciences of the anticipated impact of AI on the world of work. Issues covered include technological unemployment, algorithmic management, platform work…

General Economics · Economics 2022-04-04 Jean-Philippe Deranty , Thomas Corbin

From robots that replace workers to robots that serve as helpful colleagues, the field of robotic automation is experiencing a new trend that represents a huge challenge for component manufacturers. The contribution starts from an…

The rapid advances in automation technologies, such as artificial intelligence (AI) and robotics, pose an increasing risk of automation for occupations, with a likely significant impact on the labour market. Recent social-economic studies…

Computers and Society · Computer Science 2022-09-07 Dawei Xu , Haoran Yang , Marian-Andrei Rizoiu , Guandong Xu

Artificial Intelligence may revolutionize everything during the so-called fourth industrial revolution, which carries several emerging technologies and could progress without precedents in human history due to its speed and scope.…

Computers and Society · Computer Science 2020-11-09 Gissel Velarde

Artificial intelligence (AI) raises expectations of substantial increases in rates of technological and scientific progress, but such anticipations are often not connected to detailed ground-level studies of AI use in innovation processes.…

Computers and Society · Computer Science 2025-11-21 John P. Nelson , Olajide Olugbade , Philip Shapira , Justin B. Biddle

This study investigates the labor market consequences of AI by analyzing near real-time changes in employment status and work hours across occupations in relation to advances in AI capabilities. We construct a dynamic Occupational AI…

General Economics · Economics 2025-07-14 Jacob Dominski , Yong Suk Lee

Artificial intelligence (AI) is an emerging technology that has the potential to transform many aspects of society, including the economy, healthcare, and transportation. This article synthesizes recent research literature on the global…

Cryptography and Security · Computer Science 2024-01-24 Chandregowda Pachegowda

We use an online experiment with a real work task to study whether workers change their behavior when they know AI will be used to judge their work instead of humans. We find that individuals produce a higher quantity of output when they…

General Economics · Economics 2026-03-03 David Almog , Lucas Lippman , Daniel Martin

Generative AI has gained a significant foothold in the creative and artistic sectors. In this context, the concept of creative work is influenced by discourses originating from technological stakeholders and mainstream media. The framing of…

Computers and Society · Computer Science 2025-02-07 Baptiste Caramiaux , Kate Crawford , Q. Vera Liao , Gonzalo Ramos , Jenny Williams

This commentary traces contemporary discourses on the relationship between artificial intelligence and labour and explains why these principles must be comprehensive in their approach to labour and AI. First, the commentary asserts that…

Computers and Society · Computer Science 2020-07-17 Julian Posada

We study the staggered introduction of a generative AI-based conversational assistant using data from 5,172 customer support agents. Access to AI assistance increases worker productivity, as measured by issues resolved per hour, by 15\% on…

General Economics · Economics 2024-11-07 Erik Brynjolfsson , Danielle Li , Lindsey Raymond

As artificial intelligence (AI) continues to reshape the workforce, its current trajectory raises pressing questions about its ultimate purpose. Why does job automation dominate the agenda, even at the expense of human agency and equity?…

Human-Computer Interaction · Computer Science 2025-04-18 Marios Constantinides , Daniele Quercia