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Vast improvements in natural language understanding and speech recognition have paved the way for conversational interaction with computers. While conversational agents have often been used for short goal-oriented dialog, we know little…

Human-Computer Interaction · Computer Science 2020-08-20 Jessica Van Brummelen , Kevin Weng , Phoebe Lin , Catherine Yeo

Conversational search has seen increased recent attention in both the IR and NLP communities. It seeks to clarify and solve users' search needs through multi-turn natural language interactions. However, most existing systems are trained and…

Information Retrieval · Computer Science 2024-02-12 Zhenduo Wang , Zhichao Xu , Qingyao Ai , Vivek Srikumar

Consumers on a shopping mission often leverage both product search and information seeking systems, such as web search engines and Question Answering (QA) systems, in an iterative process to improve their understanding of available products…

Computation and Language · Computer Science 2024-07-18 Saar Kuzi , Shervin Malmasi

The evolution of information-seeking processes, driven by search engines like Google, has transformed the access to information people have. This paper investigates how individuals' preexisting attitudes influence the modern…

Computers and Society · Computer Science 2024-01-18 Hussam Habib , Ryan Stoldt , Andrew High , Brian Ekdale , Ashley Peterson , Katy Biddle , Javie Ssozi , Rishab Nithyanand

Understanding human activities and movements on the Web is not only important for computational social scientists but can also offer valuable guidance for the design of online systems for recommendations, caching, advertising, and…

Computers and Society · Computer Science 2021-01-01 Juhi Kulshrestha , Marcos Oliveira , Orkut Karacalik , Denis Bonnay , Claudia Wagner

Conversational AI systems are increasingly being used in place of traditional search engines to help users complete information-seeking tasks. This has raised concerns in the political domain, where biased or hallucinated outputs could…

Virtual assistants, also known as intelligent conversational systems such as Google's Virtual Assistant and Apple's Siri, interact with human-like responses to users' queries and finish specific tasks. Meanwhile, existing recommendation…

Information Retrieval · Computer Science 2019-01-08 Dimitrios Rafailidis , Yannis Manolopoulos

Establishing evaluation schemes for spoken dialogue systems is important, but it can also be challenging. While subjective evaluations are commonly used in user experiments, objective evaluations are necessary for research comparison and…

Computation and Language · Computer Science 2024-01-24 Koji Inoue , Divesh Lala , Keiko Ochi , Tatsuya Kawahara , Gabriel Skantze

We present theoretical results in terms of lower and upper bounds on the query complexity of noisy search with comparative feedback. In this search model, the noise in the feedback depends on the distance between query points and the search…

Artificial Intelligence · Computer Science 2012-02-20 Shiau Hong Lim , Peter Auer

In micro-blogging platforms, people connect and interact with others. However, due to cognitive biases, they tend to interact with like-minded people and read agreeable information only. Many efforts to make people connect with those who…

Human-Computer Interaction · Computer Science 2016-01-05 Eduardo Graells-Garrido , Mounia Lalmas , Ricardo Baeza-Yates

Recommending appropriate travel destinations to consumers based on contextual information such as their check-in time and location is a primary objective of Point-of-Interest (POI) recommender systems. However, the issue of contextual bias…

Information Retrieval · Computer Science 2022-07-26 Hossein A. Rahmani , Mohammadmehdi Naghiaei , Ali Tourani , Yashar Deldjoo

When submitting queries to information retrieval (IR) systems, users often have the option of specifying which, if any, of the query terms are heavily dependent on each other and should be treated as a fixed phrase, for instance by placing…

Information Retrieval · Computer Science 2018-03-07 Christina Lioma , Birger Larsen , Peter Ingwersen

Search-augmented language models combine web search with Large Language Models (LLMs) to improve response groundedness and freshness. However, analyzing these systems remains challenging: existing datasets are limited in scale and narrow in…

Conversational search (CS) has recently become a significant focus of the information retrieval (IR) research community. Multiple studies have been conducted which explore the concept of conversational search. Understanding and advancing…

Human-Computer Interaction · Computer Science 2021-04-09 Abhishek Kaushik , Gareth J. F. Jones

Many online services, such as search engines, social media platforms, and digital marketplaces, are advertised as being available to any user, regardless of their age, gender, or other demographic factors. However, there are growing…

Information Retrieval · Computer Science 2017-05-31 Rishabh Mehrotra , Ashton Anderson , Fernando Diaz , Amit Sharma , Hanna Wallach , Emine Yilmaz

Most research of online communication focuses on modes of communication that are either open (like forums, bulletin boards, Twitter, etc.) or direct (like e-mails). In this work, we study a dataset that has both types of communication…

Social and Information Networks · Computer Science 2014-08-13 Fariba Karimi , Verónica C. Ramenzoni , Petter Holme

A reciprocal recommendation problem is one where the goal of learning is not just to predict a user's preference towards a passive item (e.g., a book), but to recommend the targeted user on one side another user from the other side such…

Machine Learning · Computer Science 2018-06-05 Fabio Vitale , Nikos Parotsidis , Claudio Gentile

The digital realm has witnessed the rise of various search modalities, among which the Image-Based Conversational Search System stands out. This research delves into the design, implementation, and evaluation of this specific system,…

Information Retrieval · Computer Science 2024-04-01 Yue Zheng , Lei Yu , Junmian Chen , Tianyu Xia , Yuanyuan Yin , Shan Wang , Haiming Liu

The effectiveness of clarification question models in engaging users within search systems is currently constrained, casting doubt on their overall usefulness. To improve the performance of these models, it is crucial to employ assessment…

Information Retrieval · Computer Science 2024-03-15 Leila Tavakoli , Johanne R. Trippas , Hamed Zamani , Falk Scholer , Mark Sanderson

Query in a search engine is generally based on natural language. A query can be expressed in more than one way without changing its meaning as it depends on thinking of human being at a particular moment. Aim of the searcher is to get most…

Information Retrieval · Computer Science 2013-03-08 Raj Kishor Bisht , Ila Pant Bisht