Related papers: Interactive Example-based Explanations to Improve …
Today, AI is being increasingly used to help human experts make decisions in high-stakes scenarios. In these scenarios, full automation is often undesirable, not only due to the significance of the outcome, but also because human experts…
In complex industrial and chemical process control rooms, effective decision-making is crucial for safety and efficiency. The experiments in this paper evaluate the impact and applications of an AI-based decision support system integrated…
The increasing integration of AI-powered tools into expert workflows, such as medicine, law, and finance, raises a critical question: how does AI involvement influence a user's trust in the human expert, the AI system, and their…
How can we design AI tools that effectively support human decision-making by complementing and enhancing users' reasoning processes? Common recommendation-centric approaches face challenges such as inappropriate reliance or a lack of…
Explanations for artificial intelligence (AI) systems are intended to support the people who are impacted by AI systems in high-stakes decision-making environments, such as doctors, patients, teachers, students, housing applicants, and many…
To achieve the promoted benefits of an AI symptom checker, laypeople must trust and subsequently follow its instructions. In AI, explanations are seen as a tool to communicate the rationale behind black-box decisions to encourage trust and…
Powerful predictive AI systems have demonstrated great potential in augmenting human decision making. Recent empirical work has argued that the vision for optimal human-AI collaboration requires 'appropriate reliance' of humans on AI…
In many real world contexts, successful human-AI collaboration requires humans to productively integrate complementary sources of information into AI-informed decisions. However, in practice human decision-makers often lack understanding of…
Explainability has been a goal for Artificial Intelligence (AI) systems since their conception, with the need for explainability growing as more complex AI models are increasingly used in critical, high-stakes settings such as healthcare.…
When people receive advice while making difficult decisions, they often make better decisions in the moment and also increase their knowledge in the process. However, such incidental learning can only occur when people cognitively engage…
Explainability techniques are rapidly being developed to improve human-AI decision-making across various cooperative work settings. Consequently, previous research has evaluated how decision-makers collaborate with imperfect AI by…
A growing body of research has explored how to support humans in making better use of AI-based decision support, including via training and onboarding. Existing research has focused on decision-making tasks where it is possible to evaluate…
Advances in machine learning have created new opportunities to develop artificial intelligence (AI)-based clinical decision support systems using past clinical data and improve diagnosis decisions in life-threatening illnesses such breast…
People supported by AI-powered decision support tools frequently overrely on the AI: they accept an AI's suggestion even when that suggestion is wrong. Adding explanations to the AI decisions does not appear to reduce the overreliance and…
With the increasing adoption of Artificial Intelligence (AI) systems in high-stake domains, such as healthcare, effective collaboration between domain experts and AI is imperative. To facilitate effective collaboration between domain…
In settings where users both need high accuracy and are time-pressured, such as doctors working in emergency rooms, we want to provide AI assistance that both increases decision accuracy and reduces decision-making time. Current literature…
Artificial Intelligence (AI) has demonstrated potential in healthcare, particularly in enhancing diagnostic accuracy and decision-making through Clinical Decision Support Systems (CDSSs). However, the successful implementation of these…
The rapid development of Artificial Intelligence (AI) requires developers and designers of AI systems to focus on the collaboration between humans and machines. AI explanations of system behavior and reasoning are vital for effective…
Screening patients for clinical trial eligibility remains a manual, time-consuming, and resource-intensive process. We present a secure, scalable proof-of-concept system for Artificial Intelligence (AI)-augmented patient-trial matching that…
Artificial intelligence (AI) copilots are increasingly integrated into enterprise cybersecurity platforms to assist analysts in threat detection, triage, and remediation. However, the effectiveness of these systems depends not only on the…