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In recent years, bullying and aggression against users on social media have grown significantly, causing serious consequences to victims of all demographics. In particular, cyberbullying affects more than half of young social media users…
Offensive Language detection in social media platforms has been an active field of research over the past years. In non-native English spoken countries, social media users mostly use a code-mixed form of text in their posts/comments. This…
We present the Multi-Modal Discussion Transformer (mDT), a novel methodfor detecting hate speech in online social networks such as Reddit discussions. In contrast to traditional comment-only methods, our approach to labelling a comment as…
Large language models (LLMs) excel in many diverse applications beyond language generation, e.g., translation, summarization, and sentiment analysis. One intriguing application is in text classification. This becomes pertinent in the realm…
The damaging effects of hate speech on social media are evident during the last few years, and several organizations, researchers and social media platforms tried to harness them in various ways. Despite these efforts, social media users…
Text classification methods have been widely investigated as a way to detect content of low credibility: fake news, social media bots, propaganda, etc. Quite accurate models (likely based on deep neural networks) help in moderating public…
Online social media platforms increasingly rely on Natural Language Processing (NLP) techniques to detect abusive content at scale in order to mitigate the harms it causes to their users. However, these techniques suffer from various…
Warning: This paper contains examples of the language that some people may find offensive. Detecting and reducing hateful, abusive, offensive comments is a critical and challenging task on social media. Moreover, few studies aim to mitigate…
We propose a new method to detect when users express the intent to leave a service, also known as churn. While previous work focuses solely on social media, we show that this intent can be detected in chatbot conversations. As companies…
Social media websites, electronic newspapers and Internet forums allow visitors to leave comments for others to read and interact. This exchange is not free from participants with malicious intentions, who troll others by positing messages…
The widespread use of offensive content in social media has led to an abundance of research in detecting language such as hate speech, cyberbullying, and cyber-aggression. Recent work presented the OLID dataset, which follows a taxonomy for…
Aggressive comments on social media negatively impact human life. Such offensive contents are responsible for depression and suicidal-related activities. Since online social networking is increasing day by day, the hate content is also…
The rise in the number of social media users has led to an increase in the hateful content posted online. In countries like India, where multiple languages are spoken, these abhorrent posts are from an unusual blend of code-switched…
The number of increased social media users has led to a lot of people misusing these platforms to spread offensive content and use hate speech. Manual tracking the vast amount of posts is impractical so it is necessary to devise automated…
The enormous use of sarcastic text in all forms of communication in social media will have a physiological effect on target users. Each user has a different approach to misusing and recognising sarcasm. Sarcasm detection is difficult even…
Hate speech and misinformation, spread over social networking services (SNS) such as Facebook and Twitter, have inflamed ethnic and political violence in countries across the globe. We argue that there is limited research on this problem…
Identifying controversial posts on social media is a fundamental task for mining public sentiment, assessing the influence of events, and alleviating the polarized views. However, existing methods fail to 1) effectively incorporate the…
Social media platforms are deploying machine learning based offensive language classification systems to combat hateful, racist, and other forms of offensive speech at scale. However, despite their real-world deployment, we do not yet…
Automated hate speech detection in social media is a challenging task that has recently gained significant traction in the data mining and Natural Language Processing community. However, most of the existing methods adopt a supervised…
With the growing use of social media and its availability, many instances of the use of offensive language have been observed across multiple languages and domains. This phenomenon has given rise to the growing need to detect the offensive…