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Emotion dynamics modeling is a significant task in emotion recognition in conversation. It aims to predict conversational emotions when building empathetic dialogue systems. Existing studies mainly develop models based on Recurrent Neural…

Artificial Intelligence · Computer Science 2021-04-22 Haiqin Yang , Jianping Shen

Emotion Recognition in Conversations (ERC) has been gaining increasing importance as conversational agents become more and more common. Recognizing emotions is key for effective communication, being a crucial component in the development of…

Computation and Language · Computer Science 2023-06-06 Patrícia Pereira , Helena Moniz , Isabel Dias , Joao Paulo Carvalho

Pre-trained language models like BERT achieve superior performances in various NLP tasks without explicit consideration of syntactic information. Meanwhile, syntactic information has been proved to be crucial for the success of NLP…

Computation and Language · Computer Science 2021-03-09 Jiangang Bai , Yujing Wang , Yiren Chen , Yaming Yang , Jing Bai , Jing Yu , Yunhai Tong

We introduce a new language representation model called BERT, which stands for Bidirectional Encoder Representations from Transformers. Unlike recent language representation models, BERT is designed to pre-train deep bidirectional…

Computation and Language · Computer Science 2019-05-28 Jacob Devlin , Ming-Wei Chang , Kenton Lee , Kristina Toutanova

The pre-trained language models like BERT, though powerful in many natural language processing tasks, are both computation and memory expensive. To alleviate this problem, one approach is to compress them for specific tasks before…

Computation and Language · Computer Science 2020-10-12 Lu Hou , Zhiqi Huang , Lifeng Shang , Xin Jiang , Xiao Chen , Qun Liu

BERT is a popular language model whose main pre-training task is to fill in the blank, i.e., predicting a word that was masked out of a sentence, based on the remaining words. In some applications, however, having an additional context can…

Computation and Language · Computer Science 2020-10-30 Timo I. Denk , Ana Peleteiro Ramallo

In this work, we present the Chatbot Interaction with Artificial Intelligence (CI-AI) framework as an approach to the training of deep learning chatbots for task classification. The intelligent system augments human-sourced data via…

Computation and Language · Computer Science 2020-10-23 Jordan J. Bird , Anikó Ekárt , Diego R. Faria

AI chatbots have made vast strides in technology improvement in recent years and are already operational in many industries. Advanced Natural Language Processing techniques, based on deep networks, efficiently process user requests to carry…

Computation and Language · Computer Science 2021-05-17 Nathan Dolbir , Triyasha Dastidar , Kaushik Roy

While large neural-based conversational models have become increasingly proficient dialogue agents, recent work has highlighted safety issues with these systems. For example, these systems can be goaded into generating toxic content, which…

Computation and Language · Computer Science 2023-10-24 Nicholas Meade , Spandana Gella , Devamanyu Hazarika , Prakhar Gupta , Di Jin , Siva Reddy , Yang Liu , Dilek Hakkani-Tür

Recently, Natural Language Processing (NLP) has witnessed an impressive progress in many areas, due to the advent of novel, pretrained contextual representation models. In particular, Devlin et al. (2019) proposed a model, called BERT…

Computation and Language · Computer Science 2020-03-09 Debora Nozza , Federico Bianchi , Dirk Hovy

Task-oriented dialogue systems often employ a Dialogue State Tracker (DST) to successfully complete conversations. Recent state-of-the-art DST implementations rely on schemata of diverse services to improve model robustness and handle…

Computation and Language · Computer Science 2022-07-05 Eleftherios Kapelonis , Efthymios Georgiou , Alexandros Potamianos

Identifying the topic (domain) of each user's utterance in open-domain conversational systems is a crucial step for all subsequent language understanding and response tasks. In particular, for complex domains, an utterance is often routed…

Computation and Language · Computer Science 2020-05-29 Ali Ahmadvand , Harshita Sahijwani , Jason Ingyu Choi , Eugene Agichtein

Learning an effective speaker representation is crucial for achieving reliable performance in speaker verification tasks. Speech signals are high-dimensional, long, and variable-length sequences containing diverse information at each…

Audio and Speech Processing · Electrical Eng. & Systems 2023-08-25 Wei Xia , John H. L. Hansen

Accuracy of English-language Question Answering (QA) systems has improved significantly in recent years with the advent of Transformer-based models (e.g., BERT). These models are pre-trained in a self-supervised fashion with a large English…

Computation and Language · Computer Science 2022-04-13 Gokul Karthik Kumar , Abhishek Singh Gehlot , Sahal Shaji Mullappilly , Karthik Nandakumar

Newly-introduced deep learning architectures, namely BERT, XLNet, RoBERTa and ALBERT, have been proved to be robust on several NLP tasks. However, the datasets trained on these architectures are fixed in terms of size and generalizability.…

Computation and Language · Computer Science 2020-09-29 Jean-Philippe Corbeil , Hadi Abdi Ghadivel

Reliable biomedical and clinical retrieval requires more than strong ranking performance: it requires a practical way to find systematic model failures and curate the training evidence needed to correct them. Late-interaction models such as…

Information Retrieval · Computer Science 2026-04-22 François Remy

Unified multimodal models (UMMs) have achieved remarkable progress yet remain constrained by a single-turn interaction paradigm, effectively functioning as solvers for independent requests rather than assistants in continuous dialogue. To…

Computer Vision and Pattern Recognition · Computer Science 2026-02-09 Wenxun Dai , Zhiyuan Zhao , Yule Zhong , Yiji Cheng , Jianwei Zhang , Linqing Wang , Shiyi Zhang , Yunlong Lin , Runze He , Fellix Song , Wayne Zhuang , Yong Liu , Haoji Zhang , Yansong Tang , Qinglin Lu , Chunyu Wang

Personal assistant systems, such as Apple Siri, Google Assistant, Amazon Alexa, and Microsoft Cortana, are becoming ever more widely used. Understanding user intent such as clarification questions, potential answers and user feedback in…

Information Retrieval · Computer Science 2020-02-06 Liu Yang , Minghui Qiu , Chen Qu , Cen Chen , Jiafeng Guo , Yongfeng Zhang , W. Bruce Croft , Haiqing Chen

Empathy is a critical factor in fostering positive user experiences in conversational AI. While models can display empathy, it is often generic rather than tailored to specific tasks and contexts. In this work, we introduce a novel…

Human-Computer Interaction · Computer Science 2025-11-06 Erfan Shayegani , Jina Suh , Andy Wilson , Nagu Rangan , Javier Hernandez

We focus on multi-turn response selection in a retrieval-based dialog system. In this paper, we utilize the powerful pre-trained language model Bi-directional Encoder Representations from Transformer (BERT) for a multi-turn dialog system…

Computation and Language · Computer Science 2020-07-28 Taesun Whang , Dongyub Lee , Chanhee Lee , Kisu Yang , Dongsuk Oh , HeuiSeok Lim
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