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Emotional Intelligence (EI) is a critical yet underexplored dimension in the development of human-aligned LLMs. To address this gap, we introduce a unified, psychologically grounded four-layer taxonomy of EI tailored for large language…

Computation and Language · Computer Science 2025-08-11 Nizi Nazar , Ehsaneddin Asgari

Advancements in spoken language processing have driven the development of spoken language models (SLMs), designed to achieve universal audio understanding by jointly learning text and audio representations for a wide range of tasks.…

Computation and Language · Computer Science 2025-10-31 Pedro Corrêa , João Lima , Victor Moreno , Lucas Ueda , Paula Dornhofer Paro Costa

While the automatic evaluation of omni-modal large models (OLMs) is essential, assessing empathy remains a significant challenge due to its inherent affectivity. To investigate this challenge, we introduce AEQ-Bench (Audio Empathy Quotient…

Computation and Language · Computer Science 2026-01-16 Xuan Luo , Lewei Yao , Libo Zhao , Lanqing Hong , Kai Chen , Dehua Tao , Daxin Tan , Ruifeng Xu , Jing Li

Empathetic dialogue is an indispensable part of building harmonious social relationships and contributes to the development of a helpful AI. Previous approaches are mainly based on fine small-scale language models. With the advent of…

Computation and Language · Computer Science 2024-07-29 Yushan Qian , Wei-Nan Zhang , Ting Liu

Large language models (LLMs) sometimes appear to exhibit emotional reactions. We investigate why this is the case in Claude Sonnet 4.5 and explore implications for alignment-relevant behavior. We find internal representations of emotion…

Emotional Support Conversation (ESC) is a typical dialogue that can effectively assist the user in mitigating emotional pressures. However, owing to the inherent subjectivity involved in analyzing emotions, current non-artificial…

Computation and Language · Computer Science 2024-08-05 Huaiwen Zhang , Yu Chen , Ming Wang , Shi Feng

Large Language Models (LLMs) have shown remarkable performance in Natural Language Processing tasks, including Machine Translation (MT). In this work, we propose a novel MT pipeline that integrates emotion information extracted from a…

Computation and Language · Computer Science 2024-08-07 Charles Brazier , Jean-Luc Rouas

Large language models (LLMs) excel at generating empathic responses in text-based conversations. But, how reliably do they judge the nuances of empathic communication? We investigate this question by comparing how experts, crowdworkers, and…

Computation and Language · Computer Science 2025-10-06 Aakriti Kumar , Nalin Poungpeth , Diyi Yang , Erina Farrell , Bruce Lambert , Matthew Groh

Emotions exert an immense influence over human behavior and cognition in both commonplace and high-stress tasks. Discussions of whether or how to integrate large language models (LLMs) into everyday life (e.g., acting as proxies for, or…

Artificial Intelligence · Computer Science 2025-08-21 Mattson Ogg , Chace Ashcraft , Ritwik Bose , Raphael Norman-Tenazas , Michael Wolmetz

Emotion recognition from electroencephalography (EEG) signals remains challenging due to high inter-subject variability, limited labeled data, and the lack of interpretable reasoning in existing approaches. While recent multimodal large…

Machine Learning · Computer Science 2026-01-14 Fei Ma , Han Lin , Yifan Xie , Hongwei Ren , Xiaoyu Shen , Wenbo Ding , Qi Tian

As large language models (LLMs) are increasingly integrated into emotionally sensitive domains, the structural integrity of their emotional intelligence (EI) becomes a critical frontier for safety and alignment. Current benchmarks often…

Artificial Intelligence · Computer Science 2026-05-26 Minghao Lv , Lu Chen , Enchang Zhang , Anji Zhou , Xiaoran Xue , Hanyi Zhang , Fenghua Tang , Zhuo Rachel Han , Mengyue Wu

Large Language Models (LLMs), representing a significant achievement in artificial intelligence (AI) research, have demonstrated their ability in a multitude of tasks. This project aims to explore the capabilities of GPT-3.5, a leading…

Computation and Language · Computer Science 2023-11-02 Jingjing Wang , Joshua Luo , Grace Yang , Allen Hong , Feng Luo

Sentiment analysis (SA) has been a long-standing research area in natural language processing. It can offer rich insights into human sentiments and opinions and has thus seen considerable interest from both academia and industry. With the…

Computation and Language · Computer Science 2023-05-25 Wenxuan Zhang , Yue Deng , Bing Liu , Sinno Jialin Pan , Lidong Bing

Large Language Models (LLMs) have demonstrated surprising performance on many tasks, including writing supportive messages that display empathy. Here, we had these models generate empathic messages in response to posts describing common…

Computation and Language · Computer Science 2024-03-28 Yoon Kyung Lee , Jina Suh , Hongli Zhan , Junyi Jessy Li , Desmond C. Ong

Most existing emotion analysis emphasizes which emotion arises (e.g., happy, sad, angry) but neglects the deeper why. We propose Emotion Interpretation (EI), focusing on causal factors-whether explicit (e.g., observable objects,…

Artificial Intelligence · Computer Science 2025-04-18 Yuxiang Lin , Jingdong Sun , Zhi-Qi Cheng , Jue Wang , Haomin Liang , Zebang Cheng , Yifei Dong , Jun-Yan He , Xiaojiang Peng , Xian-Sheng Hua

Emotional support is a core capability in human-AI interaction, with applications including psychological counseling, role play, and companionship. However, existing evaluations of large language models (LLMs) often rely on short, static…

Computation and Language · Computer Science 2025-11-13 Zhouxing Tan , Ruochong Xiong , Yulong Wan , Jinlong Ma , Hanlin Xue , Qichun Deng , Haifeng Jing , Zhengtong Zhang , Depei Liu , Shiyuan Luo , Junfei Liu

Emotion Recognition in Conversation (ERC) is a crucial task for understanding human emotions and enabling natural human-computer interaction. Although Large Language Models (LLMs) have recently shown great potential in this field, their…

Artificial Intelligence · Computer Science 2026-04-14 Xinran Li , Yu Liu , Jiaqi Qiao , Xiujuan Xu

Recently, Multimodal Large Language Models (MLLMs) have achieved exceptional performance across diverse tasks, continually surpassing previous expectations regarding their capabilities. Nevertheless, their proficiency in perceiving emotions…

Computer Vision and Pattern Recognition · Computer Science 2026-03-03 Daiqing Wu , Dongbao Yang , Sicheng Zhao , Can Ma , Yu Zhou

Conversational agents have made significant progress since ELIZA, expanding their role across various domains, including healthcare, education, and customer service. As these agents become increasingly integrated into daily human…

Human-Computer Interaction · Computer Science 2025-07-04 Paulo Ricardo Knob , Leonardo Scholler , Juliano Rigatti , Soraia Raupp Musse

Large Language Models (LLMs) have demonstrated exceptional capabilities in solving various tasks, progressively evolving into general-purpose assistants. The increasing integration of LLMs into society has sparked interest in whether they…

Computation and Language · Computer Science 2025-10-20 Yuan Li , Yue Huang , Hongyi Wang , Ying Cheng , Xiangliang Zhang , James Zou , Lichao Sun