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In many real world contexts, successful human-AI collaboration requires humans to productively integrate complementary sources of information into AI-informed decisions. However, in practice human decision-makers often lack understanding of…

Human-Computer Interaction · Computer Science 2023-01-30 Kenneth Holstein , Maria De-Arteaga , Lakshmi Tumati , Yanghuidi Cheng

As AI systems are increasingly deployed to support decision-making in critical domains, explainability has become a means to enhance the understandability of these outputs and enable users to make more informed and conscious choices.…

Artificial Intelligence · Computer Science 2025-08-15 Maria J. P. Peixoto , Akriti Pandey , Ahsan Zaman , Peter R. Lewis

While the emerging research field of explainable artificial intelligence (XAI) claims to address the lack of explainability in high-performance machine learning models, in practice, XAI targets developers rather than actual end-users.…

Artificial Intelligence · Computer Science 2023-04-19 Lukas-Valentin Herm

The rapid development of Artificial Intelligence (AI) requires developers and designers of AI systems to focus on the collaboration between humans and machines. AI explanations of system behavior and reasoning are vital for effective…

Human-Computer Interaction · Computer Science 2022-10-11 Ruben S. Verhagen , Siddharth Mehrotra , Mark A. Neerincx , Catholijn M. Jonker , Myrthe L. Tielman

Explainable AI (XAI) aims to improve user understanding and decisions when using AI models. However, despite innovations in XAI, recent user evaluations reveal that this goal remains elusive. Understanding human cognition can help explain…

Artificial Intelligence · Computer Science 2026-05-01 Louth Bin Rawshan , Zhuoyu Wang , Brian Y. Lim

In today's society, where Artificial Intelligence (AI) has gained a vital role, concerns regarding user's trust have garnered significant attention. The use of AI systems in high-risk domains have often led users to either under-trust it,…

Human-Computer Interaction · Computer Science 2025-04-16 Siddharth Mehrotra , Ujwal Gadiraju , Eva Bittner , Folkert van Delden , Catholijn M. Jonker , Myrthe L. Tielman

Explainable artificially intelligent (XAI) systems form part of sociotechnical systems, e.g., human+AI teams tasked with making decisions. Yet, current XAI systems are rarely evaluated by measuring the performance of human+AI teams on…

Artificial Intelligence · Computer Science 2020-01-24 Zana Buçinca , Phoebe Lin , Krzysztof Z. Gajos , Elena L. Glassman

Explainable Artificial Intelligence (XAI) is an emerging research field bringing transparency to highly complex and opaque machine learning (ML) models. Despite the development of a multitude of methods to explain the decisions of black-box…

Machine Learning · Computer Science 2022-03-16 Leander Weber , Sebastian Lapuschkin , Alexander Binder , Wojciech Samek

The current literature on AI-advised decision making -- involving explainable AI systems advising human decision makers -- presents a series of inconclusive and confounding results. To synthesize these findings, we propose a simple theory…

Artificial Intelligence · Computer Science 2024-02-05 Raymond Fok , Daniel S. Weld

Collaborative decision-making with artificial intelligence (AI) agents presents opportunities and challenges. While human-AI performance often surpasses that of individuals, the impact of such technology on human behavior remains…

Artificial Intelligence · Computer Science 2024-11-18 Marco Matarese , Francesco Rea , Katharina J. Rohlfing , Alessandra Sciutti

Artificial intelligence now outperforms humans in several scientific and engineering tasks, yet its internal representations often remain opaque. In this Perspective, we argue that explainable artificial intelligence (XAI), combined with…

Artificial Intelligence · Computer Science 2026-02-17 Ricardo Vinuesa , Steven L. Brunton , Gianmarco Mengaldo

Very few eXplainable AI (XAI) studies consider how users understanding of explanations might change depending on whether they know more or less about the to be explained domain (i.e., whether they differ in their expertise). Yet, expertise…

Artificial Intelligence · Computer Science 2022-12-20 Courtney Ford , Mark T Keane

In this work, we empirically examine human-AI decision-making in the presence of explanations based on predicted outcomes. This type of explanation provides a human decision-maker with expected consequences for each decision alternative at…

Human-Computer Interaction · Computer Science 2022-08-31 Johannes Jakubik , Jakob Schöffer , Vincent Hoge , Michael Vössing , Niklas Kühl

The ability to discern between true and false information is essential to making sound decisions. However, with the recent increase in AI-based disinformation campaigns, it has become critical to understand the influence of deceptive…

Computers and Society · Computer Science 2022-10-18 Valdemar Danry , Pat Pataranutaporn , Ziv Epstein , Matthew Groh , Pattie Maes

Advanced Artificial Intelligence (AI) systems, specifically large language models (LLMs), have the capability to generate not just misinformation, but also deceptive explanations that can justify and propagate false information and erode…

Artificial Intelligence · Computer Science 2024-08-02 Valdemar Danry , Pat Pataranutaporn , Matthew Groh , Ziv Epstein , Pattie Maes

Strategies based on Explainable Artificial Intelligence (XAI) have promoted better human interpretability of the results of black box models. This opens up the possibility of questioning whether explanations created by XAI methods meet…

Machine Learning · Computer Science 2024-07-08 José Ribeiro , Níkolas Carneiro , Ronnie Alves

Many domains now employ AI-based decision-making aids, and although the potential for AI systems to assist with decision making is much discussed, human-AI collaboration often underperforms due to factors such as (mis)trust in the AI system…

Human-Computer Interaction · Computer Science 2025-08-25 Nikita Haduong , Noah A. Smith

As Artificial Intelligence (AI) is increasingly used in areas that significantly impact human lives, concerns about fairness and transparency have grown, especially regarding their impact on protected groups. Recently, the intersection of…

Artificial Intelligence · Computer Science 2025-05-05 Vasiliki Papanikou , Danae Pla Karidi , Evaggelia Pitoura , Emmanouil Panagiotou , Eirini Ntoutsi

Recent advances in machine learning have led to growing interest in Explainable AI (xAI) to enable humans to gain insight into the decision-making of machine learning models. Despite this recent interest, the utility of xAI techniques has…

Artificial Intelligence · Computer Science 2022-09-09 Rohan Paleja , Muyleng Ghuy , Nadun Ranawaka Arachchige , Reed Jensen , Matthew Gombolay

Recent advances in AI models have increased the integration of AI-based decision aids into the human decision making process. To fully unlock the potential of AI-assisted decision making, researchers have computationally modeled how humans…

Human-Computer Interaction · Computer Science 2024-11-19 Zhuoyan Li , Ming Yin