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Human-machine networks affect many aspects of our lives: from sharing experiences with family and friends, knowledge creation and distance learning, and managing utility bills or providing feedback on retail items, to more specialised…

Human-Computer Interaction · Computer Science 2017-02-16 J. Brian Pickering , Vegard Engen , Paul Walland

The use of artificial intelligence models has recently grown common; we may use them to write lines of code for us, summarize readings, draft emails, or even illustrate images. But when it comes to important decisions we need to make, such…

Human-Computer Interaction · Computer Science 2024-01-26 Ali Saffarini

As artificial intelligence (AI) is integrated into various services and systems in society, many companies and organizations have proposed AI principles, policies, and made the related commitments. Conversely, some have proposed the need…

Computers and Society · Computer Science 2023-12-04 Arisa Ema , Ryo Sato , Tomoharu Hase , Masafumi Nakano , Shinji Kamimura , Hiromu Kitamura

In AI-assisted decision-making, it is crucial but challenging for humans to appropriately rely on AI, especially in high-stakes domains such as finance and healthcare. This paper addresses this problem from a human-centered perspective by…

Human-Computer Interaction · Computer Science 2025-02-21 Takehiro Takayanagi , Ryuji Hashimoto , Chung-Chi Chen , Kiyoshi Izumi

In the evolving landscape of human-centered AI, fostering a synergistic relationship between humans and AI agents in decision-making processes stands as a paramount challenge. This work considers a problem setup where an intelligent agent…

Artificial Intelligence · Computer Science 2024-09-11 Sören Schleibaum , Lu Feng , Sarit Kraus , Jörg P. Müller

In recent years, the rapid development of AI systems has brought about the benefits of intelligent services but also concerns about security and reliability. By fostering appropriate user reliance on an AI system, both complementary team…

Artificial Intelligence · Computer Science 2025-01-22 Gaole He , Patrick Hemmer , Michael Vössing , Max Schemmer , Ujwal Gadiraju

Machine learning algorithms are increasingly used to assist human decision-making. When the goal of machine assistance is to improve the accuracy of human decisions, it might seem appealing to design ML algorithms that complement human…

Computers and Society · Computer Science 2022-09-09 Nina Grgić-Hlača , Claude Castelluccia , Krishna P. Gummadi

Artificial intelligence (AI)-driven decision support systems can improve diagnostic accuracy and efficiency in computational pathology. However, collaboration between human experts and AI may introduce cognitive biases such as automation…

Human-Computer Interaction · Computer Science 2026-03-16 Emely Rosbach , Jonas Ammeling , Jonathan Ganz , Christof Albert Bertram , Thomas Conrad , Andreas Riener , Marc Aubreville

Appropriate reliance is critical to achieving synergistic human-AI collaboration. For instance, when users over-rely on AI assistance, their human-AI team performance is bounded by the model's capability. This work studies how the…

Human-Computer Interaction · Computer Science 2024-01-17 Shiye Cao , Anqi Liu , Chien-Ming Huang

Algorithms are used to aid human decision makers by making predictions and recommending decisions. Currently, these algorithms are trained to optimize prediction accuracy. What if they were optimized to control final decisions? In this…

Artificial Intelligence · Computer Science 2023-03-27 Ruqing Xu , Sarah Dean

When a human receives a prediction or recommended course of action from an intelligent agent, what additional information, beyond the prediction or recommendation itself, does the human require from the agent to decide whether to trust or…

Human-Computer Interaction · Computer Science 2022-05-09 George J. Cancro , Shimei Pan , James Foulds

Decisions such as which movie to watch next, which song to listen to, or which product to buy online, are increasingly influenced by recommender systems and user models that incorporate information on users' past behaviours, preferences,…

Artificial Intelligence · Computer Science 2023-01-13 Inga Strümke , Marija Slavkovik , Clemens Stachl

The increased use of algorithmic predictions in sensitive domains has been accompanied by both enthusiasm and concern. To understand the opportunities and risks of these technologies, it is key to study how experts alter their decisions…

Computers and Society · Computer Science 2020-02-21 Maria De-Arteaga , Riccardo Fogliato , Alexandra Chouldechova

In many practical applications of AI, an AI model is used as a decision aid for human users. The AI provides advice that a human (sometimes) incorporates into their decision-making process. The AI advice is often presented with some measure…

Artificial Intelligence · Computer Science 2022-10-31 Kailas Vodrahalli , Tobias Gerstenberg , James Zou

A central challenge in AI-assisted decision making is achieving warranted, well-calibrated trust. Both overtrust (accepting incorrect AI recommendations) and undertrust (rejecting correct advice) should be prevented. Prior studies differ in…

Human-Computer Interaction · Computer Science 2026-03-06 Laura Spillner , Rachel Ringe , Robert Porzel , Rainer Malaka

Decision support systems enhanced by Artificial Intelligence (AI) are increasingly being used in high-stakes scenarios where errors or biased outcomes can have significant consequences. In this work, we explore the conditions under which…

Human-Computer Interaction · Computer Science 2025-05-20 Marina Estévez-Almenzar , Ricardo Baeza-Yates , Carlos Castillo

Since its beginnings in the 1940s, automated reasoning by computers has become a tool of ever growing importance in scientific research. So far, the rules underlying automated reasoning have mainly been formulated by humans, in the form of…

Computers and Society · Computer Science 2025-10-20 Konrad Hinsen

Human-AI collaboration for decision-making strives to achieve team performance that exceeds the performance of humans or AI alone. However, many factors can impact success of Human-AI teams, including a user's domain expertise, mental…

Humans frequently make decisions with the aid of artificially intelligent (AI) systems. A common pattern is for the AI to recommend an action to the human who retains control over the final decision. Researchers have identified ensuring…

Artificial Intelligence · Computer Science 2025-09-26 Ziyang Guo , Yifan Wu , Jason Hartline , Jessica Hullman

Artificial intelligence can cause inconvenience, harm, or other unintended consequences in various ways, including those that arise from defects or malfunctions in the AI system itself or those caused by its use or misuse. Responsibility…

Computers and Society · Computer Science 2024-01-23 Sundaraparipurnan Narayanan , Mark Potkewitz
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