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Decision-makers run the risk of relying too much on machine recommendations, which is associated with lower cognitive engagement. Reflection has been shown to increase cognitive engagement and improve critical thinking and therefore…

Human-Computer Interaction · Computer Science 2025-11-04 Simon W. S. Fischer , Hanna Schraffenberger , Serge Thill , Pim Haselager

The adoption of human oversight measures makes it possible to regulate, to varying degrees and in different ways, the decision-making process of Artificial Intelligence (AI) systems, for example by placing a human being in charge of…

Computers and Society · Computer Science 2024-07-26 Marion Ho-Dac , Baptiste Martinez

Artificial intelligence (AI) systems are increasingly used for providing advice to facilitate human decision making in a wide range of domains, such as healthcare, criminal justice, and finance. Motivated by limitations of the current…

Artificial Intelligence · Computer Science 2023-07-04 Gali Noti , Yiling Chen

Recommender systems can influence human behavior in significant ways, in some cases making people more machine-like. In this sense, recommender systems may be deleterious to notions of human autonomy. Many ethical systems point to respect…

Computers and Society · Computer Science 2020-09-08 Lav R. Varshney

AI systems are assisting humans with increasingly diverse intellectual tasks but are still prone to mistakes. Humans are over-reliant on this assistance if they trust AI-generated advice, even though they would make a better decision on…

Computers and Society · Computer Science 2024-12-02 Rosco Hunter , Richard Moulange , Jamie Bernardi , Merlin Stein

Many important decisions in daily life are made with the help of advisors, e.g., decisions about medical treatments or financial investments. Whereas in the past, advice has often been received from human experts, friends, or family,…

Human-Computer Interaction · Computer Science 2022-04-15 Max Schemmer , Patrick Hemmer , Niklas Kühl , Carina Benz , Gerhard Satzger

AI assistance in decision-making has become popular, yet people's inappropriate reliance on AI often leads to unsatisfactory human-AI collaboration performance. In this paper, through three pre-registered, randomized human subject…

Human-Computer Interaction · Computer Science 2024-01-17 Zhuoran Lu , Dakuo Wang , Ming Yin

Effective human-AI collaboration requires a system design that provides humans with meaningful ways to make sense of and critically evaluate algorithmic recommendations. In this paper, we propose a way to augment human-AI collaboration by…

Machine Learning · Computer Science 2022-05-03 Maria De-Arteaga , Alexandra Chouldechova , Artur Dubrawski

Human oversight is currently discussed as a potential safeguard to counter some of the negative aspects of high-risk AI applications. This prompts a critical examination of the role and conditions necessary for what is prominently termed…

Computers and Society · Computer Science 2024-05-08 Sarah Sterz , Kevin Baum , Sebastian Biewer , Holger Hermanns , Anne Lauber-Rönsberg , Philip Meinel , Markus Langer

AI has the potential to augment human decision making. However, even high-performing models can produce inaccurate predictions when deployed. These inaccuracies, combined with automation bias, where humans overrely on AI predictions, can…

Human-Computer Interaction · Computer Science 2025-08-12 Sarah Jabbour , David Fouhey , Nikola Banovic , Stephanie D. Shepard , Ella Kazerooni , Michael W. Sjoding , Jenna Wiens

Collaboration with artificial intelligence (AI) has improved human decision-making across various domains by leveraging the complementary capabilities of humans and AI. Yet, humans systematically overrely on AI advice, even when their…

Human-Computer Interaction · Computer Science 2026-05-15 Joshua Holstein , Patrick Hemmer , Gerhard Satzger , Wei Sun

In AI-assisted decision-making, a central promise of having a human-in-the-loop is that they should be able to complement the AI system by overriding its wrong recommendations. In practice, however, we often see that humans cannot assess…

Human-Computer Interaction · Computer Science 2025-02-05 Jakob Schoeffer , Johannes Jakubik , Michael Voessing , Niklas Kuehl , Gerhard Satzger

The European Union's Artificial Intelligence Act aims to regulate manipulative and harmful uses of AI, but lacks precise definitions for key concepts. This paper provides technical recommendations to improve the Act's conceptual clarity and…

Artificial Intelligence · Computer Science 2023-09-01 Matija Franklin , Philip Moreira Tomei , Rebecca Gorman

The use of Artificial Intelligence (AI), or more generally data-driven algorithms, has become ubiquitous in today's society. Yet, in many cases and especially when stakes are high, humans still make final decisions. The critical question,…

Artificial Intelligence · Computer Science 2024-10-15 Eli Ben-Michael , D. James Greiner , Melody Huang , Kosuke Imai , Zhichao Jiang , Sooahn Shin

Human feedback is critical for aligning AI systems to human values. As AI capabilities improve and AI is used to tackle more challenging tasks, verifying quality and safety becomes increasingly challenging. This paper explores how we can…

Artificial Intelligence · Computer Science 2025-10-31 Rishub Jain , Sophie Bridgers , Lili Janzer , Rory Greig , Tian Huey Teh , Vladimir Mikulik

Powerful predictive AI systems have demonstrated great potential in augmenting human decision making. Recent empirical work has argued that the vision for optimal human-AI collaboration requires 'appropriate reliance' of humans on AI…

Artificial Intelligence · Computer Science 2024-09-24 Gaole He , Abri Bharos , Ujwal Gadiraju

Artificial intelligence algorithms are increasingly adopted as decisional aides by public bodies, with the promise of overcoming biases of human decision-makers. At the same time, they may introduce new biases in the human-algorithm…

Human-Computer Interaction · Computer Science 2022-06-09 Saar Alon-Barkat , Madalina Busuioc

AI systems are fallible, and humans can make mistakes in deciding whether to trust AI over their own judgment. Thus, improving human-AI collaboration requires understanding when, why, and how humans decide to rely on AI. We study two…

Artificial Intelligence · Computer Science 2026-05-28 Maharshi Gor , Yoo Yeon Sung , Yu Hou , Eve Fleisig , Irene Ying , Tianyi Zhou , Jordan Boyd-Graber

Just as people improve decision-making by consulting diverse human advisors, they can now also consult with multiple AI systems. Prior work on group decision-making shows that advice aggregation creates pressure to conform, leading to…

Human-Computer Interaction · Computer Science 2026-03-24 Yuta Tsuchiya , Yukino Baba

AI-enabled decision-support systems aim to help medical providers rapidly make decisions with limited information during medical emergencies. A critical challenge in developing these systems is supporting providers in interpreting the…

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