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Related papers: Confidence Estimation for LLM-Based Dialogue State…

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Large language models (LLMs) have achieved remarkable breakthroughs in new dialogue capabilities by leveraging instruction tuning, which refreshes human impressions of dialogue systems. The long-standing goal of dialogue systems is to be…

Computation and Language · Computer Science 2024-04-01 Jiao Ou , Junda Lu , Che Liu , Yihong Tang , Fuzheng Zhang , Di Zhang , Kun Gai

Large Language Models (LLMs) have demonstrated impressive capabilities across various domains, prompting a surge in their practical applications. However, concerns have arisen regarding the trustworthiness of LLMs outputs, particularly in…

Computation and Language · Computer Science 2024-05-08 Danna Zheng , Danyang Liu , Mirella Lapata , Jeff Z. Pan

Traditional end-of-quarter surveys often fail to provide instructors with timely, detailed, and actionable feedback about their teaching. In this paper, we explore how Large Language Model (LLM)-powered chatbots can reimagine the classroom…

Computers and Society · Computer Science 2025-08-19 Sai Siddartha Maram , Ulia Zaman , Magy Seif El-Nasr

Large language models (LLMs) are increasingly employed in information-seeking and decision-making tasks. Despite their broad utility, LLMs tend to generate information that conflicts with real-world facts, and their persuasive style can…

Computation and Language · Computer Science 2024-09-19 Arslan Chaudhry , Sridhar Thiagarajan , Dilan Gorur

Despite recent progress in systematic evaluation frameworks, benchmarking the uncertainty of large language models (LLMs) remains a highly challenging task. Existing methods for benchmarking the uncertainty of LLMs face three key…

Computation and Language · Computer Science 2025-06-05 Xunzhi Wang , Zhuowei Zhang , Gaonan Chen , Qiongyu Li , Bitong Luo , Zhixin Han , Haotian Wang , Zhiyu li , Hang Gao , Mengting Hu

An important unexplored aspect in previous work on user satisfaction estimation for Task-Oriented Dialogue (TOD) systems is their evaluation in terms of robustness for the identification of user dissatisfaction: current benchmarks for user…

Computation and Language · Computer Science 2024-08-21 Amin Abolghasemi , Zhaochun Ren , Arian Askari , Mohammad Aliannejadi , Maarten de Rijke , Suzan Verberne

Dialogue state tracking (DST) is an important step in dialogue management to keep track of users' beliefs. Existing works fine-tune all language model (LM) parameters to tackle the DST task, which requires significant data and computing…

Computation and Language · Computer Science 2023-05-31 Mingyu Derek Ma , Jiun-Yu Kao , Shuyang Gao , Arpit Gupta , Di Jin , Tagyoung Chung , Nanyun Peng

As large language models (LLMs) are increasingly used in high-stakes domains, accurately assessing their confidence is crucial. Humans typically express confidence through epistemic markers (e.g., "fairly confident") instead of numerical…

Computation and Language · Computer Science 2026-04-14 Jiayu Liu , Qing Zong , Weiqi Wang , Yangqiu Song

Recent progress in large language models (LLMs) has enabled them to communicate their confidence in natural language, improving transparency and reliability. However, this expressiveness is often accompanied by systematic overconfidence,…

Computation and Language · Computer Science 2026-05-04 Ki Jung Seo , Sehun Lim , Taeuk Kim

Despite demonstrating impressive capabilities, Large Language Models (LLMs) still often struggle to accurately express the factual knowledge they possess, especially in cases where the LLMs' knowledge boundaries are ambiguous. To improve…

Computation and Language · Computer Science 2025-05-26 Boyang Xue , Fei Mi , Qi Zhu , Hongru Wang , Rui Wang , Sheng Wang , Erxin Yu , Xuming Hu , Kam-Fai Wong

This paper describes our approach in DSTC 8 Track 4: Schema-Guided Dialogue State Tracking. The goal of this task is to predict the intents and slots in each user turn to complete the dialogue state tracking (DST) based on the information…

Computation and Language · Computer Science 2020-02-04 Yue Ma , Zengfeng Zeng , Dawei Zhu , Xuan Li , Yiying Yang , Xiaoyuan Yao , Kaijie Zhou , Jianping Shen

We investigate the use of large language models (LLMs) as post-processing modules for automatic speech recognition (ASR), focusing on their ability to perform error correction for disordered speech. In particular, we propose…

Computation and Language · Computer Science 2025-09-30 Abner Hernandez , Tomás Arias Vergara , Andreas Maier , Paula Andrea Pérez-Toro

This survey provides a comprehensive review of research on multi-turn dialogue systems, with a particular focus on multi-turn dialogue systems based on large language models (LLMs). This paper aims to (a) give a summary of existing LLMs and…

Computation and Language · Computer Science 2025-08-18 Zihao Yi , Jiarui Ouyang , Zhe Xu , Yuwen Liu , Tianhao Liao , Haohao Luo , Ying Shen

Large Language Models (LLMs) can produce surprisingly sophisticated estimates of their own uncertainty. However, it remains unclear to what extent this expressed confidence is tied to the reasoning, knowledge, or decision making of the…

Machine Learning · Computer Science 2026-01-13 Jiawei Wang , Yanfei Zhou , Siddartha Devic , Deqing Fu

Self-detection for Large Language Models (LLMs) seeks to evaluate the trustworthiness of the LLM's output by leveraging its own capabilities, thereby alleviating the issue of output hallucination. However, existing self-detection approaches…

Computation and Language · Computer Science 2024-09-30 Moxin Li , Wenjie Wang , Fuli Feng , Fengbin Zhu , Qifan Wang , Tat-Seng Chua

Uncertainty estimation is a significant issue for current large language models (LLMs) that are generally poorly calibrated and over-confident, especially with reinforcement learning from human feedback (RLHF). Unlike humans, whose…

Computation and Language · Computer Science 2024-05-13 Ruixin Yang , Dheeraj Rajagopal , Shirley Anugrah Hayati , Bin Hu , Dongyeop Kang

Dialogue State Tracking (DST) is primarily evaluated using Joint Goal Accuracy (JGA) defined as the fraction of turns where the ground-truth dialogue state exactly matches the prediction. Generally in DST, the dialogue state or belief state…

Computation and Language · Computer Science 2022-04-08 Suvodip Dey , Ramamohan Kummara , Maunendra Sankar Desarkar

Large Language Models (LLMs) generate responses to questions; however, their effectiveness is often hindered by sub-optimal quality of answers and occasional failures to provide accurate responses to questions. To address these challenges,…

Computation and Language · Computer Science 2024-02-06 Liang Zhang , Katherine Jijo , Spurthi Setty , Eden Chung , Fatima Javid , Natan Vidra , Tommy Clifford

Language Models (LMs) have shown promising performance in natural language generation. However, as LMs often generate incorrect or hallucinated responses, it is crucial to correctly quantify their uncertainty in responding to given inputs.…

Computation and Language · Computer Science 2024-09-17 Xinmeng Huang , Shuo Li , Mengxin Yu , Matteo Sesia , Hamed Hassani , Insup Lee , Osbert Bastani , Edgar Dobriban

In second language learning, scenario-based conversation practice is important for language learners to achieve fluency in speaking, but students often lack sufficient opportunities to practice their conversational skills with qualified…

Computation and Language · Computer Science 2024-04-01 Shuyao Xu , Long Qin , Tianyang Chen , Zhenzhou Zha , Bingxue Qiu , Weizhi Wang