Related papers: Confidence Estimation for LLM-Based Dialogue State…
We present an approach to build Large Language Model (LLM) based slot-filling system to perform Dialogue State Tracking in conversational assistants serving across a wide variety of industry-grade applications. Key requirements of this…
Automatic Short Answer Grading (ASAG) with generative large language models (LLMs) has recently demonstrated strong performance without task-specific fine-tuning, while also enabling the generation of synthetic feedback for educational…
Large language models (LLMs) are increasingly deployed in agentic and multi-turn workflows where they are tasked to perform actions of significant consequence. In order to deploy them reliably and manage risky outcomes in these settings, it…
Large Language Models (LLMs) are increasingly deployed in real-world applications where users engage in extended, mixed-topic conversations that depend on prior context. Yet, their reliability under realistic multi-turn interactions remains…
Current medical AI systems often fail to replicate real-world clinical reasoning, as they are predominantly trained and evaluated on static text and question-answer tasks. These tuning methods and benchmarks overlook critical aspects like…
Large Language Models (LLMs) tend to be unreliable in the factuality of their answers. To address this problem, NLP researchers have proposed a range of techniques to estimate LLM's confidence over facts. However, due to the lack of a…
Large Language Models (LLMs) have demonstrated exceptional capabilities, yet selecting the most reliable response from multiple LLMs remains a challenge, particularly in resource-constrained settings. Existing approaches often depend on…
Calibration, the alignment between model confidence and prediction accuracy, is critical for the reliable deployment of large language models (LLMs). Existing works neglect to measure the generalization of their methods to other prompt…
In this work, we approach spoken Dialogue State Tracking (DST) by bridging the representation spaces of speech encoders and LLMs via a small connector module, with a focus on fully open-sourced and open-data components (WavLM-large, OLMo).…
Large Language Models (LLMs) are increasingly deployed in high-stakes domains such as science, law, and healthcare, where accurate expressions of uncertainty are essential for reliability and trust. However, current LLMs are often observed…
Large language models (LLMs) excel on many NLP benchmarks, but their behavior on real-world, semi-structured prediction remains underexplored. We present LlaMADRS, a benchmark for structured clinical assessment from dialogue built on the…
Goal-oriented chatbots are essential for automating user tasks, such as booking flights or making restaurant reservations. A key component of these systems is Dialogue State Tracking (DST), which interprets user intent and maintains the…
Large Language Models (LLMs) demonstrate strong conversational abilities. In this Working Paper, we study them in the context of debating in two ways: their ability to perform in a structured debate along with a dataset of arguments to use…
As large language models (LLMs) increasingly interact with each other, most notably in multi-agent setups, we may expect (and hope) that `trust' relationships develop between them, mirroring trust relationships between human colleagues,…
In-car conversational systems bring the promise to improve the in-vehicle user experience. Modern conversational systems are based on Large Language Models (LLMs), which makes them prone to errors such as hallucinations, i.e., inaccurate,…
Large language models (LLMs) often produce confident but incorrect answers in settings where abstention would be safer. Standard evaluation protocols, however, require a response and do not account for how confidence should guide decisions…
The growing number of generative AI-based dialogue systems has made their evaluation a crucial challenge. This paper presents our contribution to this important problem through the Dialogue System Technology Challenge (DSTC-12, Track 1),…
This paper surveys evaluation techniques to enhance the trustworthiness and understanding of Large Language Models (LLMs). As reliance on LLMs grows, ensuring their reliability, fairness, and transparency is crucial. We explore algorithmic…
A trustworthy real-world prediction system should produce well-calibrated confidence scores; that is, its confidence in an answer should be indicative of the likelihood that the answer is correct, enabling deferral to an expert in cases of…
Evaluating Large Language Models (LLMs) for mental health support is challenging due to the emotionally and cognitively complex nature of therapeutic dialogue. Existing benchmarks are limited in scale, reliability, often relying on…