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People's trust in prediction models can be affected by many factors, including domain expertise like knowledge about the application domain and experience with predictive modelling. However, to what extent and why domain expertise impacts…

Human-Computer Interaction · Computer Science 2021-09-20 Jeroen Ooge , Katrien Verbert

This paper investigates the influence of anthropomorphized descriptions of so-called "AI" (artificial intelligence) systems on people's self-assessment of trust in the system. Building on prior work, we define four categories of…

Human-Computer Interaction · Computer Science 2024-06-10 Nanna Inie , Stefania Druga , Peter Zukerman , Emily M. Bender

The ability to identify and resolve uncertainty is crucial for the robustness of a dialogue system. Indeed, this has been confirmed empirically on systems that utilise Bayesian approaches to dialogue belief tracking. However, such systems…

Computation and Language · Computer Science 2021-09-10 Carel van Niekerk , Andrey Malinin , Christian Geishauser , Michael Heck , Hsien-chin Lin , Nurul Lubis , Shutong Feng , Milica Gašić

Objective We model the dynamic trust of human subjects in a human-autonomy-teaming screen-based task. Background Trust is an emerging area of study in human-robot collaboration. Many studies have looked at the issue of robot performance as…

Human-Computer Interaction · Computer Science 2024-05-01 Jason Dekarske , Zhaodan Kong , Sanjay Joshi

Trustfulness -- one's general tendency to have confidence in unknown people or situations -- predicts many important real-world outcomes such as mental health and likelihood to cooperate with others such as clinicians. While data-driven…

Computation and Language · Computer Science 2019-04-17 Mohammadzaman Zamani , Anneke Buffone , H. Andrew Schwartz

Advances in the control of autonomous systems have accompanied an expansion in the potential applications for autonomous robotic systems. The success of applications involving humans depends on the quality of interaction between the…

Robotics · Computer Science 2025-10-13 Daniel A. Williams , Airlie Chapman , Daniel R. Little , Chris Manzie

Predicting the collaboration likelihood and measuring cognitive trust to AI systems is more important than ever. To do that, previous research mostly focus solely on the model features (e.g., accuracy, confidence) and ignore the human…

Artificial Intelligence · Computer Science 2024-01-19 Müge Kural , Ali Gebeşçe , Tilek Chubakov , Gözde Gül Şahin

Low trust remains a significant barrier to Autonomous Vehicle (AV) adoption. To design trustworthy AVs, we need to better understand the individual traits, attitudes, and experiences that impact people's trust judgements. We use machine…

Human-Computer Interaction · Computer Science 2025-01-30 Robert Kaufman , Emi Lee , Manas Satish Bedmutha , David Kirsh , Nadir Weibel

Trust is a subjective yet fundamental component of human-computer interaction, and is a determining factor in shaping the efficacy of data visualizations. Prior research has identified five dimensions of trust assessment in visualizations…

Human-Computer Interaction · Computer Science 2024-08-08 R. Jordan Crouser , Syrine Matoussi , Lan Kung , Saugat Pandey , Oen G. McKinley , Alvitta Ottley

Trust is essential for our interactions with others but also with artificial intelligence (AI) based systems. To understand whether a user trusts an AI, researchers need reliable measurement tools. However, currently discussed markers…

Human-Computer Interaction · Computer Science 2023-10-26 Martin Dechant , Susanne Poeller , Benedikt Hosp , Olga Lukashova-Sanz , Alexandra Sipatchin , Siegfried Wahl

This study explores the dynamics of trust in artificial intelligence (AI) agents, particularly large language models (LLMs), by introducing the concept of "deferred trust", a cognitive mechanism where distrust in human agents redirects…

Human-Computer Interaction · Computer Science 2025-11-24 Johan Sebastián Galindez-Acosta , Juan José Giraldo-Huertas

Over a billion users globally interact with AI systems engineered to mimic human traits. This development raises concerns that anthropomorphism, the attribution of human characteristics to AI, may foster over-reliance and misplaced trust.…

Artificial Intelligence · Computer Science 2026-02-24 Robin Schimmelpfennig , Mark Díaz , Vinodkumar Prabhakaran , Aida Davani

We study the problem of an agent continuously faced with the decision of placing or not placing trust in an institution. The agent makes use of Bayesian learning in order to estimate the institution's true trustworthiness and makes the…

Physics and Society · Physics 2024-02-06 Benedikt V. Meylahn , Arnoud V. den Boer , Michel Mandjes

This paper examines how trust is formed, maintained, or diminished over time in the context of human-autonomy teaming with an optionally piloted aircraft. Whereas traditional factor-based trust models offer a static representation of human…

Human-Computer Interaction · Computer Science 2025-03-21 Jeremy C. -H. Wang , Ming Hou , David Dunwoody , Marko Ilievski , Justin Tomasi , Edward Chao , Carl Pigeon

Knowing when a classifier's prediction can be trusted is useful in many applications and critical for safely using AI. While the bulk of the effort in machine learning research has been towards improving classifier performance,…

Machine Learning · Statistics 2018-10-30 Heinrich Jiang , Been Kim , Melody Y. Guan , Maya Gupta

This thesis investigates the psychological factors that influence belief in AI predictions, comparing them to belief in astrology- and personality-based predictions, and examines the "personal validation effect" in the context of AI,…

Human-Computer Interaction · Computer Science 2024-09-25 Eunhae Lee

Bounded confidence opinion dynamics model the propagation of information in social networks. However in the existing literature, opinions are only viewed as abstract quantities without semantics rather than as part of a decision-making…

Social and Information Networks · Computer Science 2015-06-17 Kush R. Varshney

Understanding why people trust or distrust one another, institutions, or information is a complex task that has led scholars from various fields of study to employ diverse epistemological and methodological approaches. Despite the…

Computation and Language · Computer Science 2025-03-17 Hanbyul Song , Miguel F. Santos Silva , Jaume Suau , Luis Espinosa-Anke

Accurately estimating human internal states, such as personality traits or behavioral patterns, is critical for enhancing the effectiveness of human-robot interaction, particularly in group settings. These insights are key in applications…

Robotics · Computer Science 2025-05-16 Xuebo Ji , Zherong Pan , Xifeng Gao , Lei Yang , Xinxin Du , Kaiyun Li , Yongjin Liu , Wenping Wang , Changhe Tu , Jia Pan

Artificial Intelligence is being employed by humans to collaboratively solve complicated tasks for search and rescue, manufacturing, etc. Efficient teamwork can be achieved by understanding user preferences and recommending different…

Information Retrieval · Computer Science 2023-01-20 Lakshita Dodeja , Pradyumna Tambwekar , Erin Hedlund-Botti , Matthew Gombolay