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There are growing concerns about the risks posed by AI companion applications designed for emotional engagement. Existing safety evaluations often rely on self-reported user data or interviews, offering limited insights into real-time…

Computation and Language · Computer Science 2026-05-04 Prerna Juneja , Lika Lomidze

Recommender systems usually face the issue of filter bubbles: overrecommending homogeneous items based on user features and historical interactions. Filter bubbles will grow along the feedback loop and inadvertently narrow user interests.…

Information Retrieval · Computer Science 2022-05-02 Wenjie Wang , Fuli Feng , Liqiang Nie , Tat-Seng Chua

The majority of online reviews consist of plain-text feedback together with a single numeric score. However, there are multiple dimensions to products and opinions, and understanding the `aspects' that contribute to users' ratings may help…

Computation and Language · Computer Science 2012-11-01 Julian McAuley , Jure Leskovec , Dan Jurafsky

The ability to identify and resolve uncertainty is crucial for the robustness of a dialogue system. Indeed, this has been confirmed empirically on systems that utilise Bayesian approaches to dialogue belief tracking. However, such systems…

Computation and Language · Computer Science 2021-09-10 Carel van Niekerk , Andrey Malinin , Christian Geishauser , Michael Heck , Hsien-chin Lin , Nurul Lubis , Shutong Feng , Milica Gašić

The use of large language models (LLMs) to simulate human behavior has gained significant attention, particularly through personas that approximate individual characteristics. Persona-based simulations hold promise for transforming…

Computation and Language · Computer Science 2025-03-24 Ang Li , Haozhe Chen , Hongseok Namkoong , Tianyi Peng

Organizations started to adopt differential privacy (DP) techniques hoping to persuade more users to share personal data with them. However, many users do not understand DP techniques, thus may not be willing to share. Previous research…

Human-Computer Interaction · Computer Science 2022-08-05 Jingyu Jia , Zikai Alex Wen , Zheli Liu , Changyu Dong

In this paper we define and investigate the problem of \emph{persona authentication}: learning a conversational policy to verify the consistency of persona models. We propose a learning objective and prove (under some mild assumptions) that…

Computation and Language · Computer Science 2021-10-26 Fengyi Tang , Lifan Zeng , Fei Wang , Jiayu Zhou

As dialogue systems and chatbots increasingly integrate into everyday interactions, the need for efficient and accurate evaluation methods becomes paramount. This study explores the comparative performance of human and AI assessments across…

Computation and Language · Computer Science 2024-09-11 Ike Ebubechukwu , Johane Takeuchi , Antonello Ceravola , Frank Joublin

Recently there has been significant progress in the field of dialogue system thanks to the introduction of training paradigms such as fine-tune and prompt learning. Persona can function as the prior knowledge for maintaining the personality…

Information Retrieval · Computer Science 2024-01-24 Yanbing Chen , Lin Li , Xiaohui Tao , Dong Zhou

High-quality feedback is essential for effective human-AI interaction. It bridges knowledge gaps, corrects digressions, and shapes system behavior; both during interaction and throughout model development. Yet despite its importance, human…

Human-Computer Interaction · Computer Science 2026-03-31 Nikhil Sharma , Zheng Zhang , Daniel Lee , Namita Krishnan , Guang-Jie Ren , Ziang Xiao , Yunyao Li

Chit-chat models are known to have several problems: they lack specificity, do not display a consistent personality and are often not very captivating. In this work we present the task of making chit-chat more engaging by conditioning on…

Artificial Intelligence · Computer Science 2018-09-27 Saizheng Zhang , Emily Dinan , Jack Urbanek , Arthur Szlam , Douwe Kiela , Jason Weston

This paper explores character-driven story continuation, in which the story emerges through characters' first- and second-person narration as well as dialogue -- requiring models to select language that is consistent with a character's…

Computation and Language · Computer Science 2021-06-01 Wai Man Si , Prithviraj Ammanabrolu , Mark O. Riedl

A multitude of explainability methods and associated fidelity performance metrics have been proposed to help better understand how modern AI systems make decisions. However, much of the current work has remained theoretical -- without much…

Computer Vision and Pattern Recognition · Computer Science 2023-02-01 Julien Colin , Thomas Fel , Remi Cadene , Thomas Serre

Open-domain long-term memory conversation can establish long-term intimacy with humans, and the key is the ability to understand and memorize long-term dialogue history information. Existing works integrate multiple models for modelling…

Computation and Language · Computer Science 2023-06-21 Kang Zhao , Wei Liu , Jian Luan , Minglei Gao , Li Qian , Hanlin Teng , Bin Wang

Self-anthropomorphism in robots manifests itself through their display of human-like characteristics in dialogue, such as expressing preferences and emotions. Our study systematically analyzes self-anthropomorphic expression within various…

Computation and Language · Computer Science 2024-10-08 Yu Li , Devamanyu Hazarika , Di Jin , Julia Hirschberg , Yang Liu

With the advances in deep learning, tremendous progress has been made with chit-chat dialogue systems and task-oriented dialogue systems. However, these two systems are often tackled separately in current methods. To achieve more natural…

Computation and Language · Computer Science 2021-10-18 Xinyan Zhao , Bin He , Yasheng Wang , Yitong Li , Fei Mi , Yajiao Liu , Xin Jiang , Qun Liu , Huanhuan Chen

Recent advances in machine learning and deep learning have led to the widespread use of Conversational AI in many practical applications. However, it is still very challenging to leverage auxiliary information that can provide…

Computation and Language · Computer Science 2025-03-25 Junfeng Liu , Christopher Symons , Ranga Raju Vatsavai

Evaluation of open-domain dialogue systems is highly challenging and development of better techniques is highlighted time and again as desperately needed. Despite substantial efforts to carry out reliable live evaluation of systems in…

Computation and Language · Computer Science 2022-03-14 Tianbo Ji , Yvette Graham , Gareth J. F. Jones , Chenyang Lyu , Qun Liu

Large language models (LLMs) are the foundation of the current successes of artificial intelligence (AI), however, they are unavoidably biased. To effectively communicate the risks and encourage mitigation efforts these models need adequate…

Computation and Language · Computer Science 2025-01-14 Carolin M. Schuster , Maria-Alexandra Dinisor , Shashwat Ghatiwala , Georg Groh

Conversational retrieval refers to an information retrieval system that operates in an iterative and interactive manner, requiring the retrieval of various external resources, such as persona, knowledge, and even response, to effectively…

Computation and Language · Computer Science 2024-02-29 Hongru Wang , Boyang Xue , Baohang Zhou , Rui Wang , Fei Mi , Weichao Wang , Yasheng Wang , Kam-Fai Wong
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