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E-commerce platforms generate vast volumes of user feedback, such as star ratings, written reviews, and comments. However, most recommendation engines rely primarily on numerical scores, often overlooking the nuanced opinions embedded in…

Information Retrieval · Computer Science 2025-05-08 Yogesh Gajula

The proliferation of e-commerce has made web shopping platforms key gateways for customers navigating the vast digital marketplace. Yet this rapid expansion has led to a noisy and fragmented information environment, increasing cognitive…

Information Retrieval · Computer Science 2026-02-16 Sunghwan Kim , Ryang Heo , Yongsik Seo , Jinyoung Yeo , Dongha Lee

Explainable recommendation attempts to develop models that generate not only high-quality recommendations but also intuitive explanations. The explanations may either be post-hoc or directly come from an explainable model (also called…

Information Retrieval · Computer Science 2020-09-15 Yongfeng Zhang , Xu Chen

Recommender systems support decisions in various domains ranging from simple items such as books and movies to more complex items such as financial services, telecommunication equipment, and software systems. In this context,…

Information Retrieval · Computer Science 2021-02-15 Alexander Felfernig , Viet-Man Le , Andrei Popescu , Mathias Uta , Thi Ngoc Trang Tran , Müslüum Atas

Building a recommendation system that serves billions of users on daily basis is a challenging problem, as the system needs to make astronomical number of predictions per second based on real-time user behaviors with O(1) time complexity.…

Information Retrieval · Computer Science 2020-10-13 Xiaoyong Yang , Yadong Zhu , Yi Zhang , Xiaobo Wang , Quan Yuan

We study a novel problem of sponsored search (SS) for E-Commerce platforms: how we can attract query users to click product advertisements (ads) by presenting them features of products that attract them. This not only benefits merchants and…

Information Retrieval · Computer Science 2019-07-30 Wei Zhao , Boxuan Zhang , Beidou Wang , Ziyu Guan , Wanxian Guan , Guang Qiu , Wei Ning , Jiming Chen , Hongmin Liu

Information retrieval systems, such as online marketplaces, news feeds, and search engines, are ubiquitous in today's digital society. They facilitate information discovery by ranking retrieved items on predicted relevance, i.e. likelihood…

Econometrics · Economics 2022-05-16 Rina Friedberg , Karthik Rajkumar , Jialiang Mao , Qian Yao , YinYin Yu , Min Liu

Recommender Systems (RS) play an integral role in enhancing user experiences by providing personalized item suggestions. This survey reviews the progress in RS inclusively from 2017 to 2024, effectively connecting theoretical advances with…

Information Retrieval · Computer Science 2025-10-17 Shaina Raza , Mizanur Rahman , Safiullah Kamawal , Armin Toroghi , Ananya Raval , Farshad Navah , Amirmohammad Kazemeini

In e-commerce, high consideration search missions typically require careful and elaborate decision making, and involve a substantial research investment from customers. We consider the task of identifying High Consideration (HC) queries.…

Information Retrieval · Computer Science 2024-10-21 Zhiyu Chen , Jason Choi , Besnik Fetahu , Shervin Malmasi

Recommender systems are a subset of information filtering systems designed to predict and suggest items that users may find interesting or relevant based on their preferences, behaviors, or interactions. By analyzing user data such as past…

Information Retrieval · Computer Science 2024-10-01 Mahamudul Hasan

Ranking plays a central role in connecting users and providers in Information Retrieval (IR) systems, making provider-side fairness an important challenge. While recent research has begun to address fairness in ranking, most existing…

Information Retrieval · Computer Science 2026-02-03 Yiteng Tu , Weihang Su , Shuguang Han , Yiqun Liu , Qingyao Ai

Personalization plays an important role in many services, just as news does. Many studies have examined news personalization algorithms, but few have considered practical environments. This paper provides algorithms and system architecture…

Information Retrieval · Computer Science 2019-09-04 Takeshi Yoneda , Shunsuke Kozawa , Keisuke Osone , Yukinori Koide , Yosuke Abe , Yoshifumi Seki

Recommender systems have become an essential component of many online platforms, providing personalized recommendations to users. A crucial aspect is embedding techniques that convert the high-dimensional discrete features, such as user and…

Information Retrieval · Computer Science 2025-10-23 Maolin Wang , Xinjian Zhao , Wanyu Wang , Sheng Zhang , Jiansheng Li , Bowen Yu , Binhao Wang , Shucheng Zhou , Dawei Yin , Qing Li , Ruocheng Guo , Xiangyu Zhao

Nowadays e-commerce search has become an integral part of many people's shopping routines. One critical challenge in today's e-commerce search is the semantic matching problem where the relevant items may not contain the exact terms in the…

Information Retrieval · Computer Science 2021-05-31 Yiming Qiu , Kang Zhang , Han Zhang , Songlin Wang , Sulong Xu , Yun Xiao , Bo Long , Wen-Yun Yang

The design of algorithms that generate personalized ranked item lists is a central topic of research in the field of recommender systems. In the past few years, in particular, approaches based on deep learning (neural) techniques have…

Information Retrieval · Computer Science 2021-01-08 Maurizio Ferrari Dacrema , Simone Boglio , Paolo Cremonesi , Dietmar Jannach

Recent advancements in generative AI have significantly increased interest in personalized agents. With increased personalization, there is also a greater need for being able to trust decision-making and action taking capabilities of these…

Information Retrieval · Computer Science 2025-04-10 Chirag Shah , Hideo Joho , Kirandeep Kaur , Preetam Prabhu Srikar Dammu

Traditional approaches to ranking in web search follow the paradigm of rank-by-score: a learned function gives each query-URL combination an absolute score and URLs are ranked according to this score. This paradigm ensures that if the score…

Machine Learning · Computer Science 2012-07-03 Or Sheffet , Nina Mishra , Samuel Ieong

Industrial-scale recommender systems rely on a cascade pipeline in which the retrieval stage must return a high-recall candidate set from billions of items under tight latency. Existing solutions either (i) suffer from limited…

Information Retrieval · Computer Science 2026-04-02 Yijia Sun , Shanshan Huang , Zhiyuan Guan , Qiang Luo , Ruiming Tang , Kun Gai , Guorui Zhou

A recommender system generates personalized recommendations for a user by computing the preference score of items, sorting the items according to the score, and filtering top-K items with high scores. While sorting and ranking items are…

Information Retrieval · Computer Science 2020-12-08 Hyunsung Lee , Yeongjae Jang , Jaekwang Kim , Honguk Woo

Recommender systems can mitigate the information overload problem by suggesting users' personalized items. In real-world recommendations such as e-commerce, a typical interaction between the system and its users is -- users are recommended…

Information Retrieval · Computer Science 2018-08-13 Xiangyu Zhao , Long Xia , Liang Zhang , Zhuoye Ding , Dawei Yin , Jiliang Tang