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Miscommunication and communication challenges between instructors and students represents one of the primary barriers to post-secondary learning. Students often avoid or miss opportunities to ask questions during office hours due to…

Computers and Society · Computer Science 2024-02-02 Ramteja Sajja , Yusuf Sermet , David Cwiertny , Ibrahim Demir

Responding to the thousands of student questions on online QA platforms each semester has a considerable human cost, particularly in computing courses with rapidly growing enrollments. To address the challenges of scalable and intelligent…

Machine Learning · Computer Science 2023-12-20 Yann Hicke , Anmol Agarwal , Qianou Ma , Paul Denny

Asynchronous learning environments (ALEs) are widely adopted for formal and informal learning, but timely and personalized support is often limited. In this context, Virtual Teaching Assistants (VTAs) can potentially reduce the workload of…

Computation and Language · Computer Science 2025-09-23 Li Siyan , Zhen Xu , Vethavikashini Chithrra Raghuram , Xuanming Zhang , Renzhe Yu , Zhou Yu

We present Machine Assistant with Reliable Knowledge (MARK), a retrieval-augmented question-answering system designed to support student learning through accurate and contextually grounded responses. The system is built on a…

Information Retrieval · Computer Science 2025-07-01 Yongsheng Lian

Online education's popularity has been continuously increasing over the past few years. Many universities were forced to switch to online education as a result of COVID-19. In many cases, even after more than two years of online…

Computers and Society · Computer Science 2024-11-15 Sadman Jashim Sakib , Baktiar Kabir Joy , Zahin Rydha , Md. Nuruzzaman , Annajiat Alim Rasel

Virtual Teaching Assistants (VTAs) powered by Large Language Models (LLMs) have the potential to enhance student learning by providing instant feedback and facilitating multi-turn interactions. However, empirical studies on their…

Computers and Society · Computer Science 2025-06-24 Sunjun Kweon , Sooyohn Nam , Hyunseung Lim , Hwajung Hong , Edward Choi

Automating teaching presents unique challenges, as replicating human interaction and adaptability is complex. Automated systems cannot often provide nuanced, real-time feedback that aligns with students' individual learning paces or…

Computer Vision and Pattern Recognition · Computer Science 2025-03-26 Ruslan Gokhman , Jialu Li , Youshan Zhang

We introduce ACE-TA, the Agentic Coding and Explanations Teaching Assistant framework, that autonomously routes conceptual queries drawn from programming course material to grounded Q&A, stepwise coding guidance, and automated quiz…

Human-Computer Interaction · Computer Science 2026-04-14 Himanshu Tripathi , Charlottee Crowell , Kaley Newlin , Subash Neupane , Shahram Rahimi , Jason Keith

Effective knowledge management is critical for preserving institutional expertise and improving the efficiency of workforce training in state transportation agencies. Traditional approaches, such as static documentation, classroom-based…

Computation and Language · Computer Science 2026-03-05 Divija Amaram , Lu Gao , Gowtham Reddy Gudla , Tejaswini Sanjay Katale

Although large language models (LLMs) have demonstrated adeptness in a range of tasks, they still lag behind human learning efficiency. This disparity is often linked to the inherent human capacity to learn from basic examples, gradually…

Computation and Language · Computer Science 2024-01-30 Jianqiao Lu , Wanjun Zhong , Yufei Wang , Zhijiang Guo , Qi Zhu , Wenyong Huang , Yanlin Wang , Fei Mi , Baojun Wang , Yasheng Wang , Lifeng Shang , Xin Jiang , Qun Liu

The retrieval augmented generation (RAG) framework addresses an ambiguity in user queries in QA systems by retrieving passages that cover all plausible interpretations and generating comprehensive responses based on the passages. However,…

Computation and Language · Computer Science 2025-02-10 Yeonjun In , Sungchul Kim , Ryan A. Rossi , Md Mehrab Tanjim , Tong Yu , Ritwik Sinha , Chanyoung Park

Real dialogues with AI assistants for solving data-centric tasks often follow dynamic, unpredictable paths due to imperfect information provided by the user or in the data, which must be caught and handled. Developing datasets which capture…

Computation and Language · Computer Science 2025-03-19 Christian Poelitz , Nick McKenna

This paper presents a novel framework, Artificial Intelligence-Enabled Intelligent Assistant (AIIA), for personalized and adaptive learning in higher education. The AIIA system leverages advanced AI and Natural Language Processing (NLP)…

Artificial Intelligence · Computer Science 2023-09-21 Ramteja Sajja , Yusuf Sermet , Muhammed Cikmaz , David Cwiertny , Ibrahim Demir

Students learning algorithms often need support as they interpret traces, debug reasoning errors, and apply procedures across unfamiliar problem instances. In this paper, we present KITE (Knowledge-Informed Tutoring Engine), a…

Artificial Intelligence · Computer Science 2026-05-14 Mragisha Jain , Tirth Bhatt , Griffin Pitts , Aum Pandya , Peter Brusilovsky , Narges Norouzi , Arto Hellas , Juho Leinonen , Bita Akram

In this extended abstract, we propose an intelligent system that can be used as a Personalized Virtual Teaching Assistant (PVTA) to improve the students learning experience both for online and on-site courses. We show the architecture of…

Human-Computer Interaction · Computer Science 2019-02-26 Luca Benedetto , Paolo Cremonesi , Manuel Parenti

Integrating Large Language Models (LLMs) in Intelligent Tutoring Systems (ITS) presents transformative opportunities for personalized education. However, current implementations face two critical challenges: maintaining factual accuracy and…

Computation and Language · Computer Science 2025-02-13 Chenxi Dong , Yimin Yuan , Kan Chen , Shupei Cheng , Chujie Wen

Intelligent tutoring systems leverage AI models of expert learning and student knowledge to deliver personalized tutoring to students. While these intelligent tutors have demonstrated improved student learning outcomes, it is still unclear…

Human-Computer Interaction · Computer Science 2024-04-22 Grace Guo , Aishwarya Mudgal Sunil Kumar , Adit Gupta , Adam Coscia , Chris MacLellan , Alex Endert

Textbook question answering (TQA) is a complex task, requiring the interpretation of complex multimodal context. Although recent advances have improved overall performance, they often encounter difficulties in educational settings where…

Information Retrieval · Computer Science 2025-05-21 Hessa Alawwad , Usman Naseem , Areej Alhothali , Ali Alkhathlan , Amani Jamal

Retrieval-Augmented Generation (RAG) has been introduced to mitigate hallucinations in Multimodal Large Language Models (MLLMs) by incorporating external knowledge into the generation process, and it has become a widely adopted approach for…

Artificial Intelligence · Computer Science 2026-03-17 Zhuohang Jiang , Pangjing Wu , Xu Yuan , Wenqi Fan , Qing Li

The advent of Large Language Models (LLMs) is transforming search engines into conversational AI search products, primarily using Retrieval-Augmented Generation (RAG) on web corpora. However, this paradigm has significant industrial…

Computation and Language · Computer Science 2026-03-13 Zhejun Zhao , Yuchen Li , Alley Liu , Yuehu Dong , Xiaolong Wei , Lixue Zheng , Pingsheng Liu , Dongdong Shen , Long Xia , Jiashu Zhao , Dawei Yin
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