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A multitude of explainability methods and associated fidelity performance metrics have been proposed to help better understand how modern AI systems make decisions. However, much of the current work has remained theoretical -- without much…

Computer Vision and Pattern Recognition · Computer Science 2023-02-01 Julien Colin , Thomas Fel , Remi Cadene , Thomas Serre

The question addressed in this paper is: If we present to a user an AI system that explains how it works, how do we know whether the explanation works and the user has achieved a pragmatic understanding of the AI? In other words, how do we…

Artificial Intelligence · Computer Science 2019-02-04 Robert R. Hoffman , Shane T. Mueller , Gary Klein , Jordan Litman

Explainable artificially intelligent (XAI) systems form part of sociotechnical systems, e.g., human+AI teams tasked with making decisions. Yet, current XAI systems are rarely evaluated by measuring the performance of human+AI teams on…

Artificial Intelligence · Computer Science 2020-01-24 Zana Buçinca , Phoebe Lin , Krzysztof Z. Gajos , Elena L. Glassman

With the availability of large databases and recent improvements in deep learning methodology, the performance of AI systems is reaching or even exceeding the human level on an increasing number of complex tasks. Impressive examples of this…

Artificial Intelligence · Computer Science 2017-08-29 Wojciech Samek , Thomas Wiegand , Klaus-Robert Müller

Explainable AI (XAI) methods are commonly evaluated with functional metrics such as correctness, which computationally estimate how accurately an explanation reflects the model's reasoning. Higher correctness is assumed to produce better…

Human-Computer Interaction · Computer Science 2026-03-27 Gregor Baer , Chao Zhang , Isel Grau , Pieter Van Gorp

People work with AI systems to improve their decision making, but often under- or over-rely on AI predictions and perform worse than they would have unassisted. To help people appropriately rely on AI aids, we propose showing them behavior…

Human-Computer Interaction · Computer Science 2023-01-18 Ángel Alexander Cabrera , Adam Perer , Jason I. Hong

Artificial intelligence (AI) provides considerable opportunities to assist human work. However, one crucial challenge of human-AI collaboration is that many AI algorithms operate in a black-box manner where the way how the AI makes…

Human-Computer Interaction · Computer Science 2024-06-13 Julian Senoner , Simon Schallmoser , Bernhard Kratzwald , Stefan Feuerriegel , Torbjørn Netland

Artificial intelligence (AI) systems are deployed as collaborators in human decision-making. Yet, evaluation practices focus primarily on model accuracy rather than whether human-AI teams are prepared to collaborate safely and effectively.…

Human-Computer Interaction · Computer Science 2026-03-20 Min Hun Lee

Explainable AI provides insight into the "why" for model predictions, offering potential for users to better understand and trust a model, and to recognize and correct AI predictions that are incorrect. Prior research on human and…

Machine Learning · Computer Science 2020-06-22 Yasmeen Alufaisan , Laura R. Marusich , Jonathan Z. Bakdash , Yan Zhou , Murat Kantarcioglu

EXplainable Artificial Intelligence (XAI) aims to help users to grasp the reasoning behind the predictions of an Artificial Intelligence (AI) system. Many XAI approaches have emerged in recent years. Consequently, a subfield related to the…

Artificial Intelligence (AI) has become an integral part of domains such as security, finance, healthcare, medicine, and criminal justice. Explaining the decisions of AI systems in human terms is a key challenge--due to the high complexity…

Artificial Intelligence · Computer Science 2019-11-25 Sheikh Rabiul Islam , William Eberle , Sheikh K. Ghafoor

Given that AI systems are set to play a pivotal role in future decision-making processes, their trustworthiness and reliability are of critical concern. Due to their scale and complexity, modern AI systems resist direct interpretation, and…

Artificial Intelligence · Computer Science 2025-01-03 Binxia Xu , Antonis Bikakis , Daniel Onah , Andreas Vlachidis , Luke Dickens

In many real-world continuous action domains, human agents must decide which actions to attempt and then execute those actions to the best of their ability. However, humans cannot execute actions without error. Human performance in these…

Artificial Intelligence · Computer Science 2024-08-21 Delma Nieves-Rivera , Christopher Archibald

Many important decisions in daily life are made with the help of advisors, e.g., decisions about medical treatments or financial investments. Whereas in the past, advice has often been received from human experts, friends, or family,…

Human-Computer Interaction · Computer Science 2022-04-15 Max Schemmer , Patrick Hemmer , Niklas Kühl , Carina Benz , Gerhard Satzger

When we test a theory using data, it is common to focus on correctness: do the predictions of the theory match what we see in the data? But we also care about completeness: how much of the predictable variation in the data is captured by…

Machine Learning · Computer Science 2017-06-22 Jon Kleinberg , Annie Liang , Sendhil Mullainathan

More recently, Explainable Artificial Intelligence (XAI) research has shifted to focus on a more pragmatic or naturalistic account of understanding, that is, whether the stakeholders understand the explanation. This point is especially…

Human-Computer Interaction · Computer Science 2021-08-05 Janet Hui-wen Hsiao , Hilary Hei Ting Ngai , Luyu Qiu , Yi Yang , Caleb Chen Cao

In many practical applications of AI, an AI model is used as a decision aid for human users. The AI provides advice that a human (sometimes) incorporates into their decision-making process. The AI advice is often presented with some measure…

Artificial Intelligence · Computer Science 2022-10-31 Kailas Vodrahalli , Tobias Gerstenberg , James Zou

Artificial Intelligence (AI) increasingly shows its potential to outperform predicate logic algorithms and human control alike. In automatically deriving a system model, AI algorithms learn relations in data that are not detectable for…

Artificial Intelligence · Computer Science 2022-10-12 Simon Daniel Duque Anton , Daniel Schneider , Hans Dieter Schotten

As AI systems demonstrate increasingly strong predictive performance, their adoption has grown in numerous domains. However, in high-stakes domains such as criminal justice and healthcare, full automation is often not desirable due to…

Artificial Intelligence · Computer Science 2021-12-23 Vivian Lai , Chacha Chen , Q. Vera Liao , Alison Smith-Renner , Chenhao Tan

Recent advances in AI models have increased the integration of AI-based decision aids into the human decision making process. To fully unlock the potential of AI-assisted decision making, researchers have computationally modeled how humans…

Human-Computer Interaction · Computer Science 2024-11-19 Zhuoyan Li , Ming Yin
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